Get matched with top heat pump repair or service pros in Hatfield, MA

"On a Sunday they came out for an emergency repair. The service man was professional and polite and quickly restored my a/c. I am already planning to use them for general servicing."

"They were prompt, courteous, and reasonably priced. It took longer than anticipated to make the repair and they were very good about it. I recommend them."

"Viktorian Estate LLC, subbed Tandem Mechanical for plumbing and heating on a full rehab project of a home. Tandem team Responds in minutes and completes jobs within timely manners. Easy to work with, definitely recommend for big or small jobs."

"Great !!!! Service tech was very pleasant and explained everything he needed to do. He was here for a half hour or so and did a wonderful job. I would definitely hire again."

"He was very professional and came out in a timely manner. He did a thorough inspection and took time to explain the problem with my unit. He also follows up to make sure everything is going well. I would recommend N.A. Heating and cooling to anyone that needs a good heating/air repair or replacement done."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"They did not charge me for the estimate. It was good it was just too much I didn't want to pay that much. I had an appointment, they came out and explained the options whether central or whether to do a split, where they put it, or what they would do."

"Excellent service from beginning to end. I first called to request the service, I could not speak with any members, but they promptly returned my call, understood the request and made an appointment. The day of service, the technician arrived on time and explained the work to be done and eventually his findings. He was very polite, professional and knowledgeable. He also gave us tips on how to better maintain the system for improved performance. Overall, excellent service. We highly recommend then and we will definitely use them again"

"Stephen answered the phone directly when I called to make an appointment.  He said that he was available to come out that afternoon, if this was convenient..  I agreed, since we were home anyway because of power outages at work.  Stephen arrived as anticipated and spent a few minutes looking at the shed and its contents.  I also showed him an old exercize bicycle in the garage that I wanted removed.  He stated that he would e-mail me an exact estimate within a day or two, but anticipated the cost to be in the range of $800-$900.  I was somewhat taken aback by the amount since I had been quoted several hundred dollars less than this by the company I was planning to buy a new shed from.  I indicated to him that I would probably use this other company.  He said that he could take the exercize bicycle when he left, and proceeded to carry it out the garage and lift it into his truck.  He refused to accept payment or a even a tip for this.  The bike had been taking up badly needed space in our garage  for years, and for us it was extremely heavy (he hoisted it up with seemingly minimal effort...).  It may have been a small thing for him to do, but I was really appreciative.    If I need to hire anyone to haul away items in the future I plan on calling  Stephen."

"I have hired Steve and his team many times. From no heat calls at apartments to boiler upgrades and recently a new 2 zone M*****i Mini-split. He knows his stuff, gets it done and cleans up after himself. I would highly recommend SY Ventures"