Get matched with top flooring install, repair, or refinish pros in Huntersville, NC

"Pros: 5 stars/A rating for Maria and Chris. Maria was very professional and accommodating, even with the changes of schedule due to delayed delivery from the flooring company and my own indecisiveness regarding the installation of shoe-moulding, When I reported a couple install issues, she was quick to make sure the installers returned and fixed the problems. So, yes, in spite of the "cons" noted below, I would recommend Freedom Renovations Inc. Cons: The biggest con for me was trying to communicate with the two installers. I think a lot of the issues I am going to address in this review might have been avoided had we been able to communicate a little better. The two young men doing the install were very focused and hard-working. I do not recall seeing them slow down or slack off at any point. At first, I was impressed with the speed in which they worked; however, I started to notice they were going too fast, cutting corners, and creating more waste than necessary. I found them literally tearing the under-flooring material, leaving huge gaps and then covering the gaps with tape. When I tried to address the issue with them, the one who could speak and understand a little bit of English pushed back, telling me that it did not matter because of the padding on the underside of the planks...and he continued doing it in spite of my objections. Having to express concerns about a contractors work is uncomfortable enough, but trying to reason with someone who does not understand you is a bit frustrating. In any case, it most definitely did matter; because now when I walk across the floor, I can feel the difference by the give of the blanks as well as the crunching sound. In one area in the dining room, it is uneven, one or the other pops up depending on which side you step. I found one plank that is cracked on the end in a high traffic area, another bent on the end in the same spot as the one that is cracked, and there is a couple torn areas in front of the stove (they should have installed the plank in front of the stove after they put it back). Those tears are hardly noticeable and I would not have mentioned them had I not found the other more glaring mistakes. According the the measurements, I had enough threshold pieces cover door transitions, but I ended up having to buy more for some reason. Aside from the pieces that I found and retrieved from their trucks, there was no materials left over. Had I not pulled out an unused plank and a couple larger pieces of plank, they would not have had anything to repair the areas that I had called Maria about soon after the install was complete. Whenever I get around to fixing the cracked plank, I will have to spend over $100 for another box of six. I really hate writing this part of the review. The guys were hard workers, but they need to slow down and not be so wasteful. Also, I have a hard time believing they did not know they cracked the end of the plank when trying to click it in with the other one. Even, after this review which some might consider a scathing one, I would still recommend the Freedom Renovations, Inc. just based on my interaction with the owners. I would ask for another pair of installers, though. I have attached pictures. Overall, the flooring looks great. There are some imperfections that are glaring to me, but others might not even notice at first glance unless they are uber observant...or happen to walk over the crack in bare feet. But, I clean and walk across the floors daily; it is difficult for me not to notice."

"Had hardwood floors refinished. Juliano and his team did a great job. We love our new floors!"

"We had carpet replaced in three bedrooms and hallway. From start to finish, sales to installation, everything went without a hitch. The sales manager helped us pick just the right flooring and the installation team did an excellent job. The floors are just beautiful and everyone was very professional and a pleasure to work with."

"I was referred to Best Floors from a friend. Communication and professionalism from the first interaction to last. Marcio and crew showed up at scheduled time for installation. Did an excellent job and left work area clean. I would definitely hire Best Floors again and recommend to anyone."

"Focus Flooring removed my old carpet and installed new. They did a fantastic job and was very professional. Carpet looks great and job site was clean. I will definitely use them again. I I would highly recommend for all of your flooring needs!!"

"Very happy with what got done (concrete stamped patio & driveway apron repair ). Glen and his team did great work and very dependable. They definitely went above and beyond. They take a lot of pride in their work and it shows. Thank you again. Highly recommend Artisans Rock Solid Concrete! A+"

"Tom and his team did an outstanding job on our bathroom upgrade. They removed the old floor and replaced it without creating a mess in our home. They put down drop cloths from the front door to the bathroom. They prepped the subfloor and installed new tile and moldings. When they were done they swept the work area. Excellent care of our home. They installed the toilet, new vanity, mirror, light and towel bars. We would highly recommend Nicholas Tile and Bath for your project. They were always professional and did a great job for us."

"My hardwoods in several rooms needed refinishing. Bryan and his crew did the sandless refinishing in one room and the traditional refinishing in the kitchen. I was so happy with both results!. The sandless refinishing made my old floor look almost new, and I was able to walk on it by the afternoon! The refinishing in my kitchen went so smoothly, and I was back in there in 3 days! Bryan worked hard to match the color to my existing floors and I could not be more pleased. Bryan is punctual, dependable, hardworking and very accommodating. I would definitely recommend Bryan and his crew!"

"Had work done by Joe last August, but just joined Angie's List and felt compelled to write a review due to such a positive experience.  Worked with Tina to get the estimate and she was beyond responsive and helpful; answering many questions I had completely and quickly.  Joe came over right when scheduled and knocked out our floors in about 2 days.  We thought there was no way he could get it all done in the time frame he suggested (2-3 days) but he exceeded expectations.  Work was flawless and the finished product really transformed the feel of our house.  We could not be happier with the cost, responsiveness, and craftsmanship provided by Burgess Flooring.
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"We used John Capatina and I C Hardwood Floors in the past and were very pleased. We did not hesitate to use them again, and we were again very pleased. John and his worker worked Friday and Saturday to refinish the floor while we were out of town. John's prices are still excellent and we spent less than we thought we would. They did a great job and the floors are beautiful!"