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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

Velvet Ridge Services LLC is an Arkansas owned and operated HVAC, refrigeration, and commercial appliance specialist. We take pride in our customer's comfort, safety, and satisfaction. We are a full service heating, Air Conditioning, Refrigeration, and appliance repair and replacement service. We take great pride in providing exceptional quality and value. If you are a Business or a Residential home owner, we strive to solve problems cost effectively and with efficiency. Arkansas Licensed, insured, and State Certified AR HVACR # 1452050 Call today and schedule your appointment, we look forward to meeting you.

"Went well to this point of replacing parts. Then the United needed to have a system leak test and then needed freon put in pump. This was refused by Choice warranty. We were left with a partial repair and a heat pump not able to do it's job."

We have over 20 years experience in the Heating, Ventilating, Air Conditioning, and Refrigeration business.\n\nWe provide sales and service for all major lines of equipment. Williams Mechanical services also provides Computrols building automation systems, Thermographic testing, Vibration Analysis, Laser alignment, and Eddy Current testing. Williams Mechanical Services also has a pipe fitting department where we provide threaded, welded, and groove lock piping

"They were very professional and completed the jobs at the time they said they would. I’m looking to install more cameras and I will be using millennium again!!"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

Our business focuses on high quality HVAC installation, maintenance, and repair. We provide 24 hour service calls for all your HVAC needs. Call/text us at 870-495-0588 or click to schedule a quote today. Let us help you stay just the right temperature any season of the year!

"They were on time as promised, friendly, neat & clean in their work, and removed old equipment and installed new equipment without any problems. There is nothing they could have improved on as everything was maximum perfect!!!!!!!!!!!"

Have you seen black streaks on the side of your home. \nAre you embarrassed of having a dirty home. \nIs your driveway looking old and no longer new and fresh.\nCall us today for a free estimate.\nWe offer to clean your home, driveway, gutters, fences, decks and more...\n\nwe also do handyman work , remodel

We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service. Check out our services offered and call or click to schedule an estimate today!