Get matched with top heat pump repair or service pros in Mattapan, MA

"My thermostat had lost connection. The technician ( Adnan) arrived and was professional and courteous. He diagnosed the issue , which was a faulty condensation pump. He did a great job getting our heat up and running again. I would recommend Sila to anyone. Thank you SILA & Adnan !"

"Exceptional service from the initial diagnosis to repair, superb team. I appreciated everyone's thoroughness, willingness and honest business tactics. They provided a safe environment for me to ask questions and we explored all options. Ultimately, Joshua, sealed the deal by being caring and understanding. His expertise showed but most importantly his work ethics and integrity was felt. Many thanks to the whole team Brett, Joshua, Jason and Peter delivered Top notch service. Lastly, the communication was A+. Loved receiving text messages with photo id's, true professionals. Highly recommend! You won't be disappointed!"

"He was timely, professional and responsive. He clearly knows the technical aspects of the trade and provided us with a lot of information about the equipment he would be installing and how it would work with our existing ductwork.  We did not care for his sales approach because he tried to sell us on things we did not ask for and did not need.  He tried to sell us on a humidifier for the system which we really don't need because we live right by the ocean where it is quite humid year round, even in the winter. Adding humidity to our house could cause problems with mildew or mold.   He also tried to sell us on replacing our hot water tank for a more efficient model even though ours is only 5 years old.  We got the feeling that he was trying to pack as much sales onto the heat loan program without really thinking about the customer's specific situation, and that put off me and my husband from wanting to work with him.  At the end of his sales presentation he decided on the spot he would give us an unspecified discount.  We did not like this high pressure sales tactic.  We had not received other quotes yet so we declined to decide on the spot.  He emailed us a couple days later offering a 10% discount if we decided by a certain date a couple days later.  We decided to wait beyond that date so we could get more bids.
Joe's quote was $2000 higher than a quote from another installer who has equally good reviews on Angies list.  Both quotes were to install the same equipment, however the second installer included the cost of converting two unused ducts into returns and installing a pass though in a ceiling to help balance our system.  I shared this information with Joe, and he responded by saying he would beat their price by $100.  It goes to show that it pays to shop around. 
As Airco's good reviews on Angies list attest and my interactions with him, I am sure they would do quality work, but my husband and I were totally put off by his sales and pricing approach and did not want to work with the company as a result.

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"Experts at what they do AND incredibly accommodating, excellent communicators, and efficient. They go the extra mile. If you need a water heater replaced, look no further. Highly recommend!!!"

"ARS did a fantastic job! #NETR (see my Google review of NETR) had come out to service my boiler/hot water heater. Instead of servicing it they destroyed it beyond repair. I reached out to ARS and they came out the next day and were able to confirm the boiler was no longer repairable, but they quickly got me an estimate for a new furnace and once approved, did the install quickly and were able to get my hot water and heater up and running again. I met a number of the ARS team during this process and all were professional and patient while I asked a number of questions about the recommended boiler, the install process and more. They also were willing to work with me on height of the input/output pipes which are located right outside the front door of my downstairs neighbor. Highly recommend ARS for your heating/hot water needs. I'm going to be looking to expand their services to include maintaining my HVAC system next spring/summer. Also, the only reason I rated the value for money as a 4 star rather than 5 is that I need to spend some time with the system before considering making it a 5. I suspect I will make that change but am not there just yet."

"Everything went great. I highly recommend them. 1st Call Emergency Heating that is who I will call for future boiler and heating needs."

"Fast response, Their Technician Everardo was quick in identifying the problem and replaced a failed component and returned the unit to service. Everardo was very knowledgeable and very courteous. Overall very impressed with Burke Plumbing and Heating ."

"Amazing experience! The team installed my heat pumps quickly, was very professional and made sure everything was running perfect."

"Service guy was very thorough and explained everything he did. Also what he would recommend to be done come spring. Like the idea of a service plan they offer coming twice a year to check heat pump. Would totally recommend them to others having heat pumps."

Welcome to Mass Hvac Pros ! Locally-owned and operated with over 15+ years of experience in the industry! We take pride in the quality of our work and the customer satisfaction we provide to each and every customer! We are known for paying exquisite attention to detail, making customer satisfaction our top priority. Call us today to learn more about how we can help you!