Get matched with top heat pump installers and replacers in Prattsville, AR

"Found out I needed to replace 5 ton heat pump on the 16th. I priced 13 other company's within 50 miles of my business. The price for the pump and installation was $1,OOO.OO CHEAPER PLUS the service was 1 day. They had it in stock, didn't have to order it, and I got a 5yr warranty plus 1yr labor. I couldn't ask for better price or service!!!!!"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Went well to this point of replacing parts. Then the United needed to have a system leak test and then needed freon put in pump. This was refused by Choice warranty. We were left with a partial repair and a heat pump not able to do it's job."

"All the way from salesman to installers we received excellent professional service."

"Chad and his partner Josh removed tornado-damaged fencing and patio pavers, then realigned pavers with fill dirt, sand and weed retardant. replaced fence and gate and repaired damaged grass area in yard with new grass seed.They were friendly, hard workers and made sure every facet of the job was done to their, and my, satisfaction."

We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule an estimate today! \n\nHVAC\nPlumbing\nElectrical\nDrywall\nLandscaping\nAppliance Repair\nCarpet/vinyl/hardwood/laminate\nPainting\n

"Very comfortable knowing they didn't cut corners and did what they said they were going to do. I had questions after the install and sell, and they were willing to return my call and answer my questions."

"The last was a rental company that we have and we used them for an air conditioning and heating system. It was Bototach Mechanical. It’s been a good program for us. They’re very responsive. I don’t know what the thought process was. My husband said, well let’s try these guys and so we did. We have an older home and it’s proved to be a very good deal. The quality has been pretty good, so I would give them an A for the quality. I will give you one helpful hint though. If the company decides they want to replace an appliance, you need to call them and negotiate with them because you can upgrade, but you need to talk to them in person not just do it over the internet."

With over 18 years of experience in the HVAC industry, Crackerjack Air Pros is your industry expert in Little Rock. We pride ourselves on our extreme professionalism and attention to detail. Our customer satisfaction guarantee will assure you we will not leave your property until you are completely satisfied with our work. As a family owned and operated business you can trust that we will treat your home as we would treat our own. Give us a call today we look forward to working with you!

Hi there! I would like to take this opportunity to inform the general public of Angie's List poor business\npractices! As a contractor, I give Angie's List a 1 star.\nBoo, Hiss, Boo!\nStop using Angie's List and Home Advisor. Use social media and Google