Get matched with top refrigeration system pros in Sacramento, CA

"High cost to repair. Not worth the value of the refrigerator."

"Sac Metro Appliance repair was efficient, friendly company. Was glad I found this company. I would highly recommend to family and friends. Five out of five stars!! I am grateful!!"

"I still have water leaking inside my refrigerator. I need to call him back to makesure it is repaired."

"Technician Hayrol came to fix my GE refrigerator, which wasn’t freezing, and provided excellent service. He arrived right on time, was very honest, and I would definitely recommend him again. In less than an hour, he repaired my refrigerator, and it started cooling again."

"Today I had to make a really tough decision. Spend $2000+ on a new fridge or repair my 3 year old - $2000+, GE Profile fridge that had been slowly dropping temperature the past few days. I called several places and the folks answering the phone did not have the technical knowledge I needed to make the decision to book a service call or not. Finally I called one more company and Sebastian answered the phone thankfully. After telling him about my situation and location, we determined I live too far outside his service area for an onsite visit. Sebastian then knowing I was in a bind to make decision quickly continued to spend about 20 more minutes on the phone helping me run a couple tests to diagnose the source of my problem. He even reviewed some photos I had texted him. I can honestly say this was some of best customer service that I have ever experienced. I really appreciated his help because it was determined that the repairs would be way to costly to justify so buying a new fridge was the best decision. Thank you again Sebastian!"

"Service was quick & perfect ! I will hire Platinum for all my plumbing needs. Up & above & beyond. Thank you Platinum"

"Rolland did a good job. Repairing our dishwasher . my wife was really pleased and we would highly recommend and would hire him in the future for any other appliances that need repair."

"Awesome experience from one week prior to installation when Tech Sonny Osorio made a service call to my home! I made the decision to replace my very old system! He arranged for Estimator Paul McHugh to come to my house! New system was selected, installation date arraigned for 3/13/18. Rick Tudor and his crew did the installation! From start to finish Ray O. cook is the very best! Absolutely no high pressure and everyone was timely, efficient, polite, knowledgeable and extremely helpful! Answered all my questions, and the pricing was great! Highly recommend!"

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Creig has provided services for us for years.  Whatever needs doing on a house, he can and does do.  He is a skilled electrician, plumber, contractor, etc.  He has fixed garage doors, installed new garage door openers, installed lighting indoors and outside, fixed sliding glass doors, fixed plumbing leaks, etc. He comes immediately in case of an emergency to do emergency repairs.  He is always very professional, extremely skilled and a real gem. He cleans up thoroughly before leaving. I can't praise him highly enough.  He is honest and will tell you truthfully what can/should be done or what can wait. His charges are very reasonable. His work is excellent in every respect.

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"We reluctantly conclude that dealing with Park Mechanical and Lennox has been an expensive mistake for us. In July 2013 we signed an “investment agreement” with Park to install a new Lennox furnace and air conditioning system in our house, to replace the old system, at a cost of over $10,000. Then we learned that the five-year Lennox warranty would be good only if we paid Park to inspect our system periodically, to certify that it has been “properly maintained.” To accomplish this we were persuaded to join a Park program called the “Shamrock Club,” under which we have been paying Park $99 a year for periodic inspections to certify that the equipment still qualifies for warranty coverage. One such inspection, in January 2016, declared the system to be correct and operational. But in May 2016, when the first hot weather arrived and we turned on the air conditioning, it did not work; there was no cooling. A Park technician found that something called the TXV valve had failed. After several hot days waiting for the replacement part, the valve was replaced and the system worked again. The repair was considered a warranty issue, and we were not charged. Similarly, on March 28, 2017, a Park technician inspected the system, found it to be functioning normally, and declared it to be “on maintenance.” At the beginning of May 2017, however, when the weather turned warm and we turned the system to “Cool,” it failed again. A Park technician found that all the refrigerant had leaked out, and refilled it pending permanent repair of the leak. On May 15 the technician returned and told us we would be charged $238 for the refrigerant and additionally for the labor to fix the leak. This time we learned that the Lennox warranty covers only the parts themselves that fail, and not the labor or the refrigerant needed due to the failure. No leak was found, and we were informed that the next step would be to inject a florescent marker dye into the refrigerant to show the leak – at an additional cost to us of $395. This failure is due to a failure in Park’s workmanship or in the Lennox equipment itself. The cost to fix it should be covered by warranty. Our disappointment with Park also includes Lennox, which offers only minimal warranty coverage for its products. Our experience may indicate why the company has so little confidence in what it sells. Our specific issues are: 1) Having to pay extra for warranty coverage on expensive new Lennox equipment. 2) The warranty does not cover labor and other costs that are likely when warranted equipment fails. 3) Our Lennox system has failed twice in the space of a year. This is not acceptable reliability. 4) Every Park inspection of our system has declared it to be operational and adequately maintained, including those immediately before the two equipment failures."