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"Excellent. Prompt, professional service. Minor repair, did not need any parts, only labor. Explained what was wrong and was glad it was not the expensive repair for a new pump."

"The service worked exactly as advertised. My virtual consultation was with Harmond and he was great. He talked me through how the LED lighting system works in these refrigerators, how to purchase the light(s) and how to replace them. It would have cost me $100 just to have a service tech come to my house and even more to fix the issue. For $35 I found it to be a relatively simple repair that I can do myself."

"Outstanding work on fixing the gas radiator and gas boiler! The repairs were completed with great attention to detail and professionalism. Everything is running smoothly now, and I appreciate the efficiency and expertise demonstrated throughout the process. Highly recommended!"

"I highly recommend this company. The technician Dennis was on time for my appointment. He kept me updated on his arrival time. He was very knowledgeable about my repair issue and fixed my dryer very quickly. Thanks again Hawkins Appliance. I will definitely refer my friends and family."

"We have a service contract with them; they do regular maintenance. They come out roughly every six months. The labor and visit was free. It takes about an hour to get the work done. Usually just one person comes out and does it. Usually it is the same person but it is not always the same person. Usually it is a small set of people so sometimes we recognize each other and sometimes we don't. The service contract itself is about $350. The price depends on the age of the unit, whether it is gas or electric or that kind of thing. I even recommended them to my mom."

"Great! Service was fast and the technician was courteous. Our dryer was taking several runs and sometimes hours to dry clothes. Once the cleaning was done, it worked perfectly and dried clothes quickly."

With over 20 years experience Gatta & Son HVAC strives to provide top quality professional service. We are a family owned and operated , fully licensed and insured. We treat our customers like family.

"We finally gave up on constantly maintaining our ‘builders quality’ original York HVAC and heater. The heater worked fine if inefficient, but the AC coils had a leak which was not divulged when we bought the 8 year old house. When we bought it the owners must have just charged it up, so the slow leak wouldn’t be discovered until a full year later when we went to start up the AC the next summer. The problem was ours to handle now and seeing that we had other problems to deal with, it was never in the budget to do more than just get it recharged year after year. Regulations changed, refrigerant changed, time aged the system, and parts became scarce. Finally after 11 years of dealing with it and tinkering with the concept of replacing the entire thing, we decided the time to do it was summer 2015 (yes a year + ago). We obtained quotes from our regular HVAC repair company, as well as Horizon, and Green Electric, Heating & Cooling. We tried to obtain quotes for everything as comparable as possible. Min 95% efficiency, 100k BTU Heater 3.5 to 4 ton Coil with 16 Seer Puron Condensing Unit 50 gallon Water Heater (replaced the first one when we just moved in 2003) The Green representative was very professional and friendly. He pointed out the options and listened to my concerns without making me feel like he needed to be somewhere else. Horizon sent some guy that was a little bit cocky but knew his stuff. I am familiar with the Horizon company but have never given them any work to this day. Our regular HVAC guy did everything by phone since we had been going back and forth for a few years discussing the available options, but his tech was getting a bit on the old side and his efficiency ratings were not quite what we wanted once we tried to balance everything out between offers. Our normal guy offered Ruud. Horizon offered Lennox. Green offered Bryant. Everyone offered the same Bradley White water heater, but I toyed with the idea of a higher efficiency model which required a powered vent and dedicated pipes to the outside. After all the quotes were obtained, we began to get high pressure calls from Horizon where they were offering a discount if we come to a decision “NOW”! Apparently they had a team ready to do an install, but it was cancelled and they wanted to do something to fill the time. We don’t react to high pressure situations, and immediately crossed them off the list. I received a call from a manager a few days later and described the situation in detail. He was not happy with what I told him regarding his employee behaviors. So is life. My wife and I deliberated for a bit longer, made best and final requests to obtain better pricing and confirm certain things would be done, and then locked in with Green. We decided on the following: 97% efficiency, 100k BTU heater, infinitely variable heat (not single or two stage). Infinitely variable fan. 4 ton evaporator coil. 3.5ton 16 seer condensing unit, single stage, but we got the ultra quiet version. You can stand 2 feet away from it and talk with someone at normal volume. It is silent from 10 feet away. Standard 50 gallon water heater. We set a date and then proceeded to cross our fingers that we made the right decision. Things moved very quickly after that. This was going to be a full swap out which required bringing everything to current township regulations. This meant PVC piping to the exterior foundation wall for the high efficiency furnace, new valves and switches, new copper lines, extra ductwork and dampers, new outdoor pad for the new condensing unit, and a new thermostat. They showed up bright and early in the morning. 2 guys started the teardown. They asked me a few simple questions about if I wanted the Heating unit at the same elevation and the preferred “front” orientation of the heater. Later for the pipe routing of the heater vents, we had to move boxes out of the way so they could drill large holes for the PVC pipe. None of this was an issue. The old unit was ripped out and taken away as if it was never there, and very cleanly and without drama. Then while the ductwork was opened, they educated me in the damper system that was installed in our ductwork that may cause air distribution issues, and then showed me how to adjust it seasonally. The builders installed a damper above the heater that 30% blocked the exit flow. This damper is there to balance out the upstairs in the summer and winter. It was near impossible to see without someone pointing it out as the handle was between other ductwork. It was very educational. They also noticed what they called a “short circuit” in the ductwork. There was a duct return that came into a header in a narrow duct but the expansion was about 2 feet down further. They moved the flex hose of the return to the expansion just to help balance out the flow. Again, very educational. There was no extra cost or fanfare with this. About 6 hours into the build, another person showed up to help. He immediately started on the hot water heater. The old one had no issues but it was 10 years old. This was a quick swap as we decided not to go with the high efficiency model with the powered vent, since it would require cutting two more holes in the foundation wall. About 8 hours after they started, they were cleaning up. They helped push all the boxes back for me, swept the floors, and proceeded to show me the awesome Bryant HVAC control. It is wifi enabled and can be controlled remotely via an app on your phone. And I do mean FULL control. Full programming, full error reporting, full adjustments of all profiles. The color touch screen looks great and the app duplicates the screen perfectly, so there is no re-learning how to do the things you need. It is also one of those thermostats where you set the high and low points and it will keep the temperature in that range. No longer do you have to switch from “hot” to “cool”. It also has the installer phone number programmed into it, and has full diagnostic self-checking capabilities so it can send a call for help should it need it. It can also report the weather forecast. In a word, it is “wonderful”. Overall, we are extremely satisfied. We have used the AC for two seasons now and the heater for one season so far. I cannot say the electric bills have gotten lower, and the primary reason for that is that we now use it ALL THE TIME. The condensing unit does not struggle to get the temp where we want it. But since the house is drafty, it runs frequently. The old unit we would just shut it off for days at a time if we could bear with the heat as it would run all day long, so in theory it was cheaper since we shut it down. Our gas bill has gone down 30% when compared to the same period last year. I am very satisfied with the installation crew, the installation itself, and the functionality of the installed system. About one year later, I realized I completely forgot I needed to get the township to inspect the installation. The inspector came out and found the tiniest problem. Apparently kids like to huff Puron. The outdoor fill ports on the condensing unit needed these little colorful locking caps installed. Because of this I did not pass inspection and called Green to remedy the situation. They were out within 24 hours and installed the caps. No charge, no fuss. The inspector came back, and gave everything a clean bill of health. He also personally told me without my provoking, that my installation is one of the best he has seen in the county. He specifically pointed out how clean the install was, and the use of full pvc schedule 40 pipe, all glued, for the heater vents as something he sees other installers cheapen out on. He was impressed. I continue to be."

"Our refrigerator started making a terrible noise on Saturday. We called Aviv and they did a preliminary diagnosis over the phone. They gave us an option of coming out to take a look on Saturday or waiting until Monday to come with the part needed. We chose to wait until Monday. They called to confirm, they called to let us know when they would be here and the estimated price. They came when they said they would, did the repair, cleaned up and was gone in under half an hour. All this during the Covid-19 crisis. I would HIGHLY recommend their services."

"The technician was great to work with and was prompt and thorough. Good communication. Expensive but maybe what things cost . Refrigerant is expensive."