Get matched with top heat pump installers and replacers in Santa Cruz, NM

"JJ provided a detailed description of work needed to remove and replace my 20 yr old rusted cooler, complete with photos and an itemized list of labor and parts. Gerrod and James arrived within the time parameter, introduced themselves and got to work. They did need to go get a larger unit and within 4 hours my new cooler was up and cooling my house. What I paid was exactly what was estimated. I received photos of every step of the installation."

"I ordered the gas valve and had it installed. It was done in 2 hours and had my furnace working again. They were very reasonable priced and were punctual. I was impressed with the professional and service friendly attitude that was given to me."

"Great! Mario took the cover off the boiler and went work inspecting and cleaning several items. He performed tests that included combustion efficiency to insure correct boiler operation. He then test the various zones separately and together, He then inspected the outside vents to be sure they were functioning correctly."

"David did an awesome job. This house has been vacant for over 4 years and we’re trying to bring it back to life. David helped troubleshoot and replace the radiant heating furnace. His copper work is beautiful. We now have heat. We will have them replace the hot water heater next."

"Reliable removed old HVAC and installed new. Estimate ran over by $500 due to bringing electrical up to code. The estimate was for three days, it took four because heater unit was a day late. All the people were very professional."

"The mini split with AC and a heat pump was installed properly. Alexis also does annual maintenance on our boiler, central AC units, and RO system. He also replaced two outdoor faucets."

"Extremely professional staff and techs, had an estimate walk through done and shortly after presented a quote for a new tankless water heater. From demo to finish they were very thorough and considerate of my time and space. Easy to work with and definitely recommend."

"I would recommend them. He also made some recommendations and observations I was not aware of about how my furnace was installed. I haven't done anything to confirm or correct that. I think he was very knowledgeable. Their price was very reasonable."

"Another plumber had recommended replacing the boiler for an estimated material and labor cost of over $7000.
Tony (the lead man at Universal Plumbing) inspected the boiler unit and instead recommended a thorough cleaning and replacement of one or two zone valves.
The work team arrived as scheduled, performed the cleaning, zone valve replacement, water heater draining and radiant heating system purge. The workers were very professional, explaining what they were doing, answering all my questions. They left the mechanical room clean and neat, their work appears very professional. They also installed a 4-zone monitoring device (for the zone valves) that makes it easy to keep track of which zones are calling for hot water and which ones are getting it.
The work included purging the air from the radiant heating system. This caused the slab to cool down. External temperatures were below freezing, and the radiant heating system seemed to be regaining heat inconsistently across zones. Tony and his crew returned several times to purge the system a second time, adjust the thermostats, take temperature readings on floor surfaces, and in general, stick with us until everything was running correctly.
For me, trust is key. When I pay a contractor, I need to trust that he will stay on task until it is right. Tony and his crew earned my trust on this job and I will use Universal Plumbing again to move gas and water lines as part of a major kitchen renovation. The fact that Universal found boiler replacement unnecessary saved me thousands.
I recommend Universal Plumbing wholeheartedly.
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"Chris responded quickly to our request and arrived promptly at the appointment time. He quickly fixed the kitchen drain pipe clogging by using a plumbers snake. He cleaned the area he was working. We had another issue. We thought we needed a boiler pump replaced since it was making noises. Chris diagnosed the air was causing the noises and bled the air out from the pump. The pump became quiet and it is now producing hot water faster. His service saved our time and money by combining the two issues in one visit."