Get matched with top heat pump installers and replacers in Silver Spring, MD

"I contacted Bluestar Air Mechanical for a second opinion after an appointment with Air One. I have a Carrier HVAC system, and the Air One technician recommended a complete system replacement, claiming the blower was bad, the furnace control board needed replacing, and that there were other issues. Since replacing the HVAC is a big investment, I wanted to get a second opinion. It was only after comparing the service from Bluestar that I realized Air One may have been pushing for a new system sale or lacked the expertise to properly diagnose and repair the actual problems. Isaac, the technician from Bluestar, spent about an hour thoroughly diagnosing and fixing the issues. He found burnt wiring in the furnace and discovered that the wrong capacitor had been incorrectly installed in the AC. Isaac replaced the burnt wiring in the furnace and the capacitor in the AC. After these repairs, my Carrier system was back up and running—without the need for a costly replacement. Bluestar, and Isaac in particular, demonstrated professionalism, expertise, and honesty. They focused on resolving the actual issues instead of pushing for an unnecessary system replacement. I highly recommend Bluestar for their reliable service and Isaac’s thorough and knowledgeable work."

"Wanted to move our basement laundry room sink and pump system. Replaced dryer vent and hook up clothes washer drain. Also, to customize the layout of the pipes. Initial install was ok. Wasn't exactly what I was expecting. Then amazing they returned the next day and fully redesigned the layout to our liking free of charge. So nice to find a company that stands behind it's work and provides stellar customer service."

"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

"Great company! They've been super responsive when we've had questions or concerns, and deliveries are frequent enough that we never have to worry about running out of heating oil."

"This was not an emergency repair, we were fortunate to be able to schedule the replacement about a week in advance. Heil sent an estimator to look at the space and make a recommendation. We originally wanted a Hybrid system but they advised against it given the space and need to collect/vent moisture. We selected a 75 gallon electric water heater. On the scheduled day, They were on time, removed the old water hearter and installed the new one - professional and courteous the whole time. Unfortunately, the new heater leaked the same day. They returned and made a temporary patch until they could return the next day with a replacement part. They returned, replaced the part and after they left we found that the tank leaked again in another place. They returned the next day and before we could insist that we wanted a different tank (clearly an out of the box failure on this one) they said they would replace the tank which they did. Our first, second and third experiences with Heil were all great with customer service and technical expertise. The inconvenience of multiple extra days without hot water and having to be there for four visits was unexpected and unfortunate however Heil responded correctly and made it right. You can get the measure of a company not only when things go right but also how they respond when things go wrong. We would use them again."

"The job went reasonably well. They completed it in a day and a half. The guys on site had a little trouble installing the high tech thermostat for the system, but their supervisor demonstrated real accountability when he showed up on a Saturday to make it right."

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"This company was prompt, gave us a reasonable price, and the system is working very well. We give them an excellent rating for their service, and would recommend them to anyone who needs HVAC repair or replacement."

"Forage Mechanical did a great job replacing our broken AC unit. Henry diagnosed the problem quickly (broken compressor) and offered some options that would fix the unit and retain warranty protection. He exhibited experience and competence. There were no special costs or fees, and he gave excellent focus to the job, completing ahead of schedule. I definitely recommend this company for your HVAC needs."

"We had a new heat pump system installed recently. We were pleased with every step of the process. Armando came to view our situation and explain our options, and the costs associated with them: he seemed extremely knowledgeable and upfront. Amber managed all of the communications around the estimate and the contract: she was friendly, upbeat, and responsive. Ire and his colleague did the installation: they were careful to keep things clean, they appeared to exact about the work, and Ire did a great job explaining the features of the machine and the work they did. It was confidence inspiring. I’m generally wary of contractors, and I found JDL very good to work with."