Get matched with top heat pump installers and replacers in Silver Spring, MD

"Mr. Bamford is an amazing gem. We have hired him repeatedly for different projects, and he ALWAYS goes above and beyond. Whether it's working over 15 hours straight to make sure we had hot water for the next morning, pricing out all of the alternatives to get us the best deal, or just popping by when we call to check out the issue and see what it will take, his service is above any provider I've ever worked with. I highly recommend him, and am grateful for the excellent service he provides."

"Everyone from Presidential has been friendly and helpful -- great customer service! Glenn came to our home to discuss options to replace our furnace (fuel oil) and AC systems with a heat pump. He immediately understood that we were looking for a heat pump eligible for the new tax credits (unlike another company, who only provided estimates on what they had in stock). He prepared the estimates for 3 different models on site, and he noted that the heat pump eligible for the tax credit would cost about the same as an older model (unlike what the first company told us). We were able to schedule installation quickly, and then the adventures began. Harvey and Andre were here for 12+ hours...because a wire was either never connected at the factory or came loose during shipping. We also had to replace a defective line from our house to the unit. While it was a complicated install (not the fault of Presidential), we rec'd great service from hardworking staff members. Highly recommend!"

"JDL HVAC Services was the contractor provided by our home warranty company to repair our heating system. The were initially prompt and came out to the house and attempted to diagnose the problem. The technician though the problem was the circuit board and JDL delivered a replacement from Carrier the same day. Unfortunately, the part did not fix the problem and the technician thought the replacement part was defective. Unfortunately, it was Friday and Carrier wasn't open on the weekend. I specifically asked the technician what would happen on Monday and was told that JDL would get a new part Monday morning and then come to the house immediately to install it. This was very important since we had no heat on Friday and over the weekend and the temperature dropped below 20 degrees at night. Monday was a disaster. Unknown by us, JDL called at 7:30 a.m. and when we didn't answer, they removed us from their schedule. At 8:30, we realized they'd called, and contacted Joe and he added us back to the schedule, but in the afternoon. When a new (more experienced) technician showed up, he did NOT bring any replacement parts. When I called Joe to inquiry why the technician had no parts with him as promised Friday, he said he wouldn't buy another part because he couldn't get a refund on the first replacement circuit board. He also wasn't convinced the heater circuit board was the problem and wanted to do more diagnostics. I also asked Joe why they didn't come out in the morning as originally promised, and he had the audacity to blame us for not answering his phone call which we had no idea to expect. He also blamed his technician for providing us incorrect information. He did put another employee on standby to get parts from Carrier once the new diagnosis was complete. The new technician found another part that had failed and it was delivered with the original replacement circuit board. Both replacement parts were installed. While the technicians were friendly and informative, Joe was rude and lacked friendly or acceptable customer service skills/friendly. He also does not keep his technicians informed (the new technicians couldn't answer any of my questions) and it did not appear the technicians speak to each other when they transfer a repair. Overall this was not a positive experience due to the poor customer service from Joe. He did call an apologize (left a voicemail) after the repair was complete."

"They were quick and courteous. The price was very reasonable. The heat pump works perfect so far."

"It went perfectly. Randell was professional and my installers Walter and Eddy were the best. Would recommend company highly."

"Terry & Todd who own the business were exceptional and kind. They understood my needs and worked with me to resolve my plumbing, heating and HVAC issues, quickly, smoothly and professionally!!! Tony, Nelson and Joe were extremely courteous, professional, kind, and they all did a fantastic job fixing everything. as well as answering all my questions to assured me of no future issues. Temp Pro is No. 1 in my book. This a very reliable company and I would highly recommend Temp Pro to anyone who needs Plumbing, Heating or HVAC service! Excellent company. Thank you so much Temp Pro I appreciate the work and kindness you gave to me."

"I waited so long to submit this review because I wanted to see if we really were going to save any money. Our summer electric bills have dropped to a third of what they were last year. We may never fully recover the full replacement cost but getting a PECO bill for $175.00 versus $576.00 (August) is great and that is a positive for the enviornment! <br /> I no longerhave all the specs on the old oil burner but with the new system (3 zones vs. 2) we are using 50% less fuel oil. I can't track the savings due to warmer temperatures but the new unit runs a lot less than the old Columbia. <br /> Petro is a class company. Very professional. Full explanation of every step and really good execution!!! <br /> <br />"

"Pohlman responded quickly when my water heater leaked and quickly replaced it at a competitive rate. I asked for multiple quotes and they were one of the first to respond. I appreciate the work, although I would have preferred to know which water heater was being installed before they put it in."

"Brad was great explaining everything from the work that needed done to the heat pump units themselves. I liked that he called prior to his arrival with an ETA . Did do a free estimate with us. We decided not to go with Tristate in the end and went with a small local business instead but Brad was super friendly and helpful."

"Excellent service from Hecomo. Technician did not try to push purchase of a new HVAC system even though there were major issues with our system, feel comfortable while talking with an advisor. Very knowledgeable, patiently, friendly and nice person, answer all my questions. Later on, we decided to replace the whole new system with fair price and wasn’t ripped off as others. Very professional and well trained technician. I will definitely use them again."