Get matched with top ducts & vents installers and replacers in Suffolk, VA

"Good install, texh explained usage of thermostat and my heating system. Price about $450 unsure of exact cost off hand."

"I've had 2 other major repairs, hole home HVAC duct work and generator install and the service has been excellent. Highly recommended."

"We met Tim the owner at the Homeowner show at the Convention Center. Surprised at how personable he was. Cynthia, who handles customer service was very amiable and eager to help. Ryan, the service representative came out and gave us an estimate of a new HVAC system, since ours had died at the colder time this year.we accepted the bid and Ryan came out started the prep work. System was installed in one day. Ryan came out the next day to check everything. We concluded our business and we have wonderful heat. I cannot sing their praises enough. I would recommend them to anyone."

"Dana and his team did a great job preparing our house for move in. The team thoroughly cleaned the dryer duct line that had not been properly cleaned for several years; they cleaned out a high fire risk. They also installed two high quality vent guards to prevent birds and other critters from accessing the dryer duct and first floor bathroom exhaust duct. The team also cleaned the HVAC ducts on our house. They identified some mold in a few of the lines and replaced one of the worst lines. They also pointed out a couple of issues with the HVAC transitions that had tears in the flex line that exposed insulation and some mold on the interior insulation in a metal transition duct for the upstairs HVAC system; both were recommended for replacement or repair by a certified HVAC mechanic. Upon completion, they back-fogged each duct, replaced all vents (28 in total), filled gaps between the metal vent and ceilings on the second floor (should have been done when the house was constructed in 2003), and sanitized both HVAC zones. The mold, issues with the transitions and gaps between the metal vent openings and ceiling holes were not note by the home inspector prior to closing, and were not disclosed by the previous homeowner. Total cost for all the work was around $3300. While the price might seem high, the quality and thoroughness of the work completed, the professionalism and efficiency of the crew, and the large volume of work (cleaned 28 vent lines plus the the main trunk for each of two zones) was very reasonable for the time required and the labor quality. In our prior home, I used another local company who advertises through ValuePak to clean the ducts. Following their service I had issues with collapsed HVAC duct lines afterward that caused icing on the AC unit. Initially, the other company was significantly cheaper, but their work was shoddy, their technician was not as careful and diligent, and ended up costing about the same on a smaller house due to the problems caused by the cleaning. I highly recommend Dana and Airight. I will definitely be calling on them again for dryer vent line and duct cleaning in the future."

"Well, it depends on how you look at it. In the end, all is good but I hadn't planned to take the route that I did to get there. First, I want to say that all of the employees that I dealt with, from the Vicki on the phone to the supervisor (sorry, can't remember the name) and the guys that came to work (Bill and David), were the best! Very helpful, friendly and professional. In these days of extremely poor customer service, it was a breath of fresh air. I really appreciate it. Now, on to my story. Worth the read to get a good impression of the quality of work. We started getting an odor similar to a dead mouse from our vent ducts. We live in a very rural area, so mice are not uncommon. So, I bought the coupon for duct cleaning. Air Duct Care contacted me and we set up a time for them to come and do the work. Part of the service was a duct inspection, so they started there. I truly believe that if the ductwork been in good shape, that the cleaning would have been accomplished and they would have gone on their way. I say this because I don't want you to think that this is a bait and switch. They started the inspection in our crawl space and promptly found that it was a much bigger job than any of us had anticipated. What they found was the entire return duct from my AC system laying on the ground half full of water. Investigation revealed that the condensate line from the air handler had clogged which caused the condensate to backup into the air handler. It overflowed the drip pan and went directly into the return trunk. The trunk got so full and so heavy that it just dropped out of the system. The smell was due to dead mice (or so we thought) because the air handler was taking a suction on the crawl space rather than the return trunk. The crawl space smelled awful. The AC system was blowing this throughout the house. They offered to repair the return trunk and clean the ducting, but recommended against it. Further inspection revealed multiple trunks with damage to the outer insulation from external forces, some which might be mice. They said that they could clean it, but if mice had gotten into the ducts that they may not be able to clean it 100% and would not be able to keep the mice from returning to the ducts. I agreed and determined that we needed to replace the entire duct system in the crawl space. The supervisor described their materials to me and the process that they would use to replace the ductwork and I asked him to provide me an estimate. He did tell me that the insulation that they used was expensive, but it would be worth it in the long run. Again, this was NOT a bait and switch. This was truly the right thing to do. The existing ductwork had been installed following Isabel and was done quickly with low quality materials because it was done in a hurry with few available resources. The wrote up an estimate and sent it to me via email. Obviously, at first glance, the price was much higher than I had expected. But again, I had expected to pay the $165 to get the ductwork cleaned and inspected, not to get the entire duct system replaced. But looking at the job and the materials, the price was very reasonable. They deducted the cost of the coupon that I purchased as well as applying another Angie's List discount to the bottom line. If they had just come and replaced the ductwork, this would be the end of the review, but I really have to share what happened next. The first day of the job was ripout of the existing ductwork. This involved pumping out the water that had accumulated in the return duct. The return duct had been leaking, so there was water in the crawlspace (it is vinyl encapsulated, so it was obvious). So, ripout day went well. Crawlspace smelled awful, but they didn't complain. The next day, they returned only to find more liquid in the crawl even though I had corrected the condensate line issue and they had pumped it out the day before. They also mentioned that it seemed like there was liquid under the vinyl, which was not expected. This is why I'm continuing the review. They could have left it at that, but they didn't. They noticed that the main sewer line from the house out of the crawl was directly under the crawlspace access (covered in vinyl) but as it went toward the house, it was exposed from the vinyl and was PVC. But they said that it seemed that the liquid under the vinyl seemed to be more near the pipe under the vinyl. I said that if they wanted to they could cut the vinyl and see if they could tell where the source was. They could have just said (not my job) and carried on with the duct replacement, but they didn't. They cut back the vinyl to find a cast iron pipe connected to the PVC that had a huge crack in it. That is where the liquid was coming from and that is why the crawl smelled so bad! If they had just done their job and not investigated for me, we would not have located that problem. I really appreciate them going the extra mile! They even attempted to seal the crack with the waterproof tape in their kit while we waited on a plumber. I called a plumber, and he came to evaluate. He removed the tape to inspect it, determined that the pipe had to be replaced and we scheduled the work for the next day. The duct team resealed the pipe and the vinyl the best they could, pumped out the crawl and continued their job. The plumber came the next day and they just worked around him even though he had to work in the crawl access. Not a complaint the entire time. Bill and David are awesome workmen that Air Duct Care is very lucky to have. I really appreciate everything that they did for me that was over and above. The ductwork was completed, all is very sturdy and professionally done. But that was expected. I tell you, customer service like that is extremely rare these days. A contractor that does what he says he will do, and goes the extra mile even though he doesn't have to. Hopefully, I won't have to call them for more than an annual cleaning, but if I ever need a job like this done again, I know who I am calling!"

"Service and pricing was phenomenal. Had two other quotes from other companies and both companies told me I needed a whole new unit and was gonna cost me around $6000. Called for a second opinion and turns out didn't need a new unit after all simple fix that cost me around $150 and now I have heat again. Would recommend this company to anyone, very thorough on their diagnostic which saved me tremendously. Cant thank them enough."

"When we were looking for someone to install a new furnace and a/c unit that were the same brand name and newer than our 20 year old mix matched system, we looked at three different places. Smileys was one of them. The other two were big name companies who sent over their comfort specialist out to see me with the fancy binders and all talk. Mr Smiley himself came out to see me and he was the only one who noticed the return on the second story was on the floor and not helping the house in any way. Plus the other two companies could not match the price I was maxed at for anything. He provided me a Tran system and a promise it would be done in a week from our conversation because that was when I could get off work to be home with everyone. He send 3 workers to the house and they were on time and as nice as they could be. They never stopped working from 8:00AM until they were done at 4:30PM. They disposed of the old items and did a great job installing the systems. I could never be happier with it and we have noticed a huge difference since the upgrade! I would highly recommend Smiley's over any big company name. He is not about billboards, commercials, or signs in your yard.. he is about getting the job done and in hope that someone will brag about it.
"

"The project went extremely well. Judy Sweetland, owner of Sweetland’s Heating and Air Conditioning, spent many hours with me prior to the installation. She performed a number of calculations to ensure I would be getting the correct size unit for the space I was cooling. She found problems with the original installation that needed to be corrected before the new unit could be installed. I was very appreciative that she took the time to explain everything she was going to do. The installers were prompt, professional. and friendly. They worked very diligently in hot conditions in my attic. Even Judy spent time in the attic correcting the original installer’s mistakes. She wanted to ensure that everything was up to code. The installers took great care to protect my property. Every time they came inside, they wore protective booties. They protected my carpet and bamboo floors. They were the neatest workers I have ever experienced. This company went above and beyond to provide a very high level of service. They treated me the way they would want to be treated."

"We had Art Newsome Inc install a new heating and AC system. We have been with them for over 20 years, they do great work. They come out twice a year to service our system."

"Awesome! The tech was friendly, very professional, and did a great job. He went out of his way to come back another time to install another filter that we needed to buy. I will use these folks for my HVAC service, and recommend them highly.
"