Get matched with top ducts & vents installers and replacers in Urbanna, VA

"Awesome! The tech was friendly, very professional, and did a great job. He went out of his way to come back another time to install another filter that we needed to buy. I will use these folks for my HVAC service, and recommend them highly.
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This was a big deal purchase. We probably did not need the service, so it was not a good value. To my knowledge they did the service correctly. Our ducts were not dirty. My wife thought they were worse than they were.

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"Jim is local.  It went great. Jim Ferrell is a professional of the highest caliber. Responded quickly, took care of my problems, and advised me as to better means of protection than I had. He came back a second time to uninstall software that I purchased that did not provide adequate protections and installed free software that would do the job.  He did the work through remote connection, but is available on site if necessary.
For those people needing help on getting red of malware, viruses , etc. on your computer,  Jim is local, better than all thse remote out of state location providers, is a mature, highly trained professional in this area.
If you go to local computer stores you get very young people that can do a basic job, but are no where near the professional level of Jim.
I highly recommend Jim to anyone that needs these type services.
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Sowinski Tile & Marble is a family owned and operated company serving all of eastern Virginia. We specialize in small repairs to complete remodels. Please visit us @ SowinskiTileAndMarble.com for more information about us including customer testimonials and pictures of past projects. Forms of payment excepted; cash, Visa, MasterCard, Discover. All credit card payments are subject to a 5% convenience fee.

"I was aware that my old heat pump was on its last legs. Installed in 2000 I was told to expect it to last about 10-12 years. The air handler/furnace dated back to the year the house was built, 1983. I had a problem with the heat pump running out of freon back in March of this year. At that time the Bakers tech warned that the unit was very likely to go soon. He charged me $300 for replacing the freon and said if the heat pump failed within six months, Bakers would apply the money toward a replacement. Sure enough it failed a few months later. The way the air handler was configured, the hot water heater had to be removed to replace the furnace. This unit was very old as well and Bakers was able to replace it with a new one with no charge for labor as the furnace replacement required the hot water heater to be removed anyway. They also gave me a 10% discount on the cost of the water heater and applied the $300 credit as promised. The crew arrived promptly as scheduled, worked quickly, and cleaned up very thoroughly upon completing the work.
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"Excellent experience.  We have used H&B exclusively for our plumbing and heat pump work for the last few years.  They are extremely responsive and do what it takes to get your problem resolved as quickly as possible.  Good communication about options or if it can't be fixed within the same call.  In this instance, the issue was a bad control board and the part was still under warranty years after heat pump purchase.  But the amazing thing is we didn't buy the heat pump from H&B.  We purchased it from another vendor before we started using H&B.  H&B determined the part was still under warranty, handled the acquisition of the replacement part with the manufacturer and all the associated paperwork.  The part was overnighted and installed the next day.  Meanwhile H&B were wonderful enough to haul our heavy old window unit A/C out of storage and put in the bedroom so that our senior dog would be comfortable overnight during the record breaking heat.  We've been in this area/house for almost 20 years and have used cheaper options but learned you get what you pay for.  H&B: dependable, responsive, courteous & performs quality work that they stand behind!
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"There was only one hang up. When I contacted them through e-mail I indicated that I wanted to talk about installing an antique wood burning stove in addition to the chimney inspection and cleaning. The appointment was made for the afternoon on a certain day. But, the guys called that morning and left a message on my voicemail saying they could come early. I did not get the voicemail and they showed up early anyway. I was not home but my mother was there. Unfortunately, these guys did not get the word from the scheduler in the office that I wanted to talk about the installation of the wood burning stove in addition to having the chimney cleaned. So they came did they work and left. I called the workers back (since I had their phone number from the voicemail) and communicated my annoyance at the schedule change. The guy was very apologetic and offered to come back though he was no longer available at the scheduled time which I had blocked off on my calendar.
However, we ended up talking about the project over the phone and he was able to give me all the information I needed about the potential installation over the phone. He was very knowledgable and helpful. So, I'd like to give them a "B" for punctuality though that doesn't seem to really fit the situation. So they get all As despite this little hitch.
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"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"The toilet needed to be replaced. I was told that I would only get the builder standard grade toilet even though I was signed up with the highest plan. The plumber was replaced my toilet with something that was definitely builder grade and not even close to what I had. I called CHOICE and they told me that it should have been replaced with something comparable to what I had. Twice they told me they were going to have my claim looked at and I have not received a call about it or any new information. The new toilet is wrong in size and specs and doesn't fit well where it is in the bathroom."

"Everything turned out well in the end. They had a few problems on the way but they fixed them. We’ve had them out for different things like the furnace, air conditioning and things like that. The main problem this time was, it wasn’t the same person that came out each time. One person made a mistake and then someone else had to come out and fix it. The person who made the mistake should have noticed they were doing something wrong. I don’t know if they were less experienced or if they didn’t pay attention or what it was. When we called and said there was a problem, they did get it corrected. They sent out somebody I guess with more experience and he took care of it. Overall I’m happy and would use them again. They did our furnace several years ago. I haven’t called or compared their prices to anyone. I have talked to friends who have had similar things done and they said the price is probably about right. It wasn’t a very professional way to did it though. I would use their services again in the future."