Get matched with top heat pump installers and replacers in Whitehall, NY

"Simons HVAC replaced our 20 yr. old mini split with a Lenox mini heat pump. The installers, Felix, Ryan, and Antonio were here right on time, were very professional, worked with me on how I wanted it done, did a great job, cleaned up all the workplace, tested the equipment, and got the job done in one day. Simons's office personnel, Danyan, Marissa, Crystal,and Tammy were perfect in scheduling, following up, doing warranty registration, and applying for National Grids rebate. The unit is performing great, it is so quiet you don't even know it's on. It can even provide heat down to below zero and save alot on operating costs. Lenox makes superior equipment! I recommend Simon's for all your heating and cooling needs."

"We had Sean and his team install a full house ductless heat pump system. I cannot recommend them enough. They were friendly, organized, efficient, and were sweet to my zoo of pets. Their work was done beautifully. I am picky about placement and how things look and they knocked it out of the park. I’m very happy with the job they did."

"The process of replacing my furnace during the cold winter was very pleasant Jeremy started the job immediately and worked all night to make sure we had heat I highly recommend him"

"Kenny was wonderful. He drove over 2 hours to help us in December when our furnace died. Got us a great deal. Very professional. Left the place cleaner than when he started. I would definatly recommend him. I plan on contacting him for central air unit."

"Pump needed to be replaced our to a ground fault causer by a power surg. On the advice of BD at a salt replacement was concern by insurance."

"When I was looking for a new high efficiency furnace, I received several quotes and Sure Temp was almost $800 cheaper than any other Carrier dealer. They were on time and did a neat and effective job of installing the furnace. They made sure that everything was clean and all of the paperwork was simple. I was very happy I bought the furnace and used them. Since that time I had 4 service calls. One was related to a minor issue related to installation that appeared during the winter and was quickly dealt with and three calls were related to an issue outside of their control that was tricky to resolve. They were very responsive in getting to my house and dealing with the issue, sometimes having same day service calls available. They were able to get the issue resolved through alot of research and once it was dialed in I have not had a repeat. They took care of the paperwork for the warranty and I never had to do a single thing. I am very happy with my experience with Sure Temp. Based on my experience with the installation and attentive follow-up service, I recommend Sure Temp.
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"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"He came and replaced a part that did not fix it. Took part with him. He came back and charged me another almost $300 for a new sump pump which I should have gotten the first time he came. I feel I paid twice. Too much money."

"North Country PHC was a great choice for me.  You should consider it, too.
After the first winter in my recently purchased 1870's vintage house, it was clear that the patchworked heating system, aging and inefficient, was a big problem.  Upstairs had circulating hot water, poorly installed.  Downstairs had old electric baseboards.  There are no ducts anywhere in the house.  What to do?  Call experts!  Several 'experts' then made proposals that fell short in a variety of ways.  
I met Matthew and Karlene Gucker, the owners of North Country PHC, at a home show.  They listened and told me they very much wanted an opportunity to make a proposal.  They followed up in writing to underscore their interest in my job.  As I had liked them immediately, I made an appointment and hoped they would deliver a quality proposal.  
Matthew arrived at the appointed time, toured my house, listened carefully to my goals, took his time and made careful notes.  Before departing, he told me in detail how he would address the problems I had identified, showed me some problems I had not seen with my inexperienced eye, and explained how he would address all my goals for this big job.  He even significantly reduced the cost of the job by salvaging the hot water circulating system by correcting the offending plumbing problems in its installation.  His was, by far, the best response I had received.  
He quickly followed up with a detailed written proposal that outlined the work, the equipment, the time frame and a meaningful breakdown of the costs.  
North Country removed one decrepit boiler and two very old gas water heaters.  In their place, I received one modern energy efficient combination boiler that heats the entire house, as well as provides potable hot water.  The upstairs hot water circulating system now works perfectly.  The old, offending plumbing that held it together is gone and new, properly installed plumbing has  it all working like a dream.  Downstairs, the house is heated by a radiant system that was readily installed from the basement.  The house is warm.  The boiler is silent and costs less than its predecessor to operate.  I have all the hot water I can use.  Mission Accomplished!
During the installation, one of the company's crew members was hospitalized.  No one could reasonably foresee this would happen.  Matthew and Karlene immediately informed me and ensured that it created no greater delay in my job than was absolutely unavoidable.  The communication from them both was excellent and the inconvenience to me was almost non-existent. They made sure I was never without heat or hot water.  The entire delay lasted no more than a few days.  For me, it amounted to no problem at all, but only because of the pro-active response from Matthew and Karlene.  This could happen to any employer at any time, but not all of them would handle it as well as North Country did.  Their attentiveness to the matter was excellent and much appreciated.
I always felt I was in good hands during this large job. My confidence never wavered that I was getting a great result.  I was rarely without heat or hot water, and then only for a matter of a few hours when essential, relevant work was being performed.  
I subsequently had other contractors in the house to perform some work unrelated to the heating upgrade.  I had to nudge them away from their enthusiastic examination of the work Matthew had done.  They were greatly impressed.  When the inspector from the local department of buildings came to review the finished work, he was also most enthusiastic about it.  He told me, "I never see work this good.  You got great work done here."  
Matthew has been back twice, at no cost to me, to check the work and make some small adjustments.  I don't know how this job could have been better.  Thank you, Matthew.  Thank you, Karlene.  
If you have plumbing or heating work to do, Matthew Gucker's expert input should be sought and carefully considered.  North Country PHC delivers.
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"Don installed a radiant wall unit which replaced our old out dated natural gas baseboard heat that was ugly and went around the whole perimeter in our family room. The new unit is sleek, just on one wall and puts out a lot of heat. Don was a pleasure to work with and went above and beyond to make sure we were satisfied."