Get matched with top heat pump installers and replacers in Atlanta, GA

"I requested a HVAC tech come out to my home as my AC was not working properly. The tech recommended that I get a new AC. He told me he would have his sales rep come out to talk to me about the options I would have as far as replacing it. Their sales rep showed up. His name is Jimmy, and he told me all these great things about Bardi and their products. We came to an agreement of my buying a cheap HVAC system as I was trying to save money. It would cost me 12,000 dollars for the system. The next day April 5th, 2025 their install tech came out and installed the equipment. I was at work at the time, but I had a family member there. I returned home to find out the lower level of my home was not being cooled, and they had left part of my old HVAC system connected to the new system. It was a burnt up disconnect that should have been replaced and was a major part of what was wrong with my old system. Also they used a panel cover from my old system instead of new. I asked Jimmy to come and pick up the equipment which it states I have three days to reject the equipment in the contract. He expressed that I couldn't reject the equipment after it was installed. They had a tech come out the next day April 6, 2025 to fix the downstairs not working, and he fixed it. The next day it happened to be cold outside so I turned on the heat. No heat was coming out of the vents just cool air and the fan unit was running extremely loud outside. It was so loud it sounded like the fan unit was in my room on the second floor, so I turned it off. When I did turn off the fan unit made a horrible exploding noise. Once again I called Bardi and asked them to come get their HVAC system, they refused. Crystal the customer care rep is who I spoke with. She scheduled another repair tech to come out on April 12th to look at the HVAC system. I waited the entire day and no one showed up. I finally called and the receptionist told me it was their employee appreciation day no one would be coming. Monday I received a call from Crystal their customer care rep stating she text me and told me no one would be coming, but I never received that text. She scheduled another appointment for Easter Sunday. I stayed home Easter Sunday instead of going to church, and no one showed up again. I've stated each and every time I've spoken with someone from Bardi that I don't want to do business with them but they are basically trying to force me to keep their equipment at this point. This is by far the worst customer service experience I've ever had. These people are trying to rip their customers off basically. This should be illegal. I've reach out to get a lawyer to force them to remove their equipment from my home. Stay away from these people at all cost."

"Dan Pak did a great job and provided me education concerning Heat pumps and maitance. "

"We had a full HVAC system replacement for both floors of our home, and we are truly grateful for the service we received from Weather Masters. From the beginning, the owner was understanding of our situation and worked with us on the pricing in a way that no other company was willing to do. He adjusted the cost significantly — almost as if we were paying cash — which meant so much to our family during a stressful time. The installation was done professionally and efficiently, and the team was respectful and organized throughout the entire process. It’s rare to find a company that combines professionalism with genuine care for their customers. We truly appreciate Weather Masters and highly recommend them. Thank you again for helping our family."

"Great"

"Great"

"Great job "

"Excellent."

"One hour heating and air conditioning did a great job for us! We had a capacitor go bad and they had us back up and running in no time! Good communication and good pricing. I would highly recommend! "

"Great"

"Young man was prompt professional and polite. Easy to deal with TE has definitely delivered the quality that we an expecting."