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"superior service"

"Very well. By chance, when I called, he was coming my way, so arrived within an hour. He "root-rooted" the toilet and all is well."

"I have never dealt with this company but on November 9th 2024, I was in Arizona on vacation and I noticed a charge on my card from this company. Like I said I don't even know who this company is. I don't live anywhere near berks county pa. I don't understand why this would happen and I am quite annoyed"

"as advertised"

"DO NOT USE THIS COMPANY. My wife called them because we had two showers that were clogged. They initially wanted to charge $1500 to snake two drain lines. After speaking with a manager, they came down to $779 "to earn our business" but then the plumber it took them less than an hour to complete the task. Would not do a time and materials. This level of price gouging should be reported to the better business bureau. There are other companies that will clean your drains for far less. We should have stuck with our normal plumber."

"Never disappoints! I've had two water tests conducted on my home. During the most recent John shared his knowledge and expertise on not only the Well tank pump that was in serious need of replacement but also options for my water softener. I never felt pressured to commit to something I didn't need. They made sure I had all the information and let me make a decision based on what made sense for me. Great experience from first call to final product!"

"Excellent in every way."

"Facts: contacted company to schedule service. Two weeks before electrician would arrive. Electricians arrived on time. Review electrical problems with technicians (two showed up). Left electricians to survey the home's electrical system. Met with electricians about current immediate problem. Agreed that the state of the system required someone specializing in old homes with legacy electrical wiring. Technicians informed me they had someone on staff who could survey the home and provide solutions to remedy the existing problem and possible overhaul of the system. They said they would escalate the problem to the appropriate person. I asked when is a reasonable time to wait before hearing back from the company. They said by the end of the week. I asked again how long to hear back - thinking that the end of the week was optimistic since it took them two weeks to get to the house. They said again by the end of the week. I waited until the following Wednesday and after not hearing anything from them left a review on the company website. Later that day a manager contacted me to discuss my review. NOT to discuss the possibility of getting someone out to the house but specifically the review. He stated a technician called me the day after the technicians were at the house. I have a smartphone they record ALL incoming and outgoing phone numbers. NO number from anyone I didn't know showed up in the phone log. NONE. And if he had called and received no answer NO one from the office bothered to follow up either by phone or by email or by text message. To the people at Oliver, welcome to the 21-century. How about using some the technology available to you for something besides swiping my credit card for the "arrival fee". DO NOT HIRE this company for ANYTHING! And BTW, another company I contacted for the same issue has sent me three text messages to follow up on the appointment that hasn't even happened yet. And I didn't have to wait two weeks to get on the schedule. Oliver, take a hint!"

"They came at the earlier of their stated window and fixed the clog quickly and professionally. Plumber was polite."

"7 years ago we had the well pump replaced. For 7 years we had orange water and barely any water pressure. Not even enough to use a garden hose. Only answers we got was this is normal and may take a while until it settles. Or we can come back and replace it again. We had to replace all toilets because of staining, clothes and more. Well I’ve been in the construction business for 39 years and this was not acceptable to me. We used a recommended co. Results were they measured the depth of the well. 220’. Pulled the pump and pump was sat at the bottom 220’ completely caked in sediment. The new co raised the pump and it’s perfect. Water pressure, you name it, it all works."