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"Their customer service kept apologizing but never offered me any compensation for the 4 plus times that they kept changing my delivery dates without notifying me. Finally, I cancelled the service and waited at home for them to pickup the empty bottles and Cooler. They continued to reschedule without notifying me. They wasted my time on several occasions. The customer service representatives kept telling me that they were revamping their deliveries in my neighborhood and their wasn’t anything that they could do about my problems. Out of frustration, I called again telling the customer service representative that they were not considerate of my time during the week by making me stay at home waiting for them to pickup the cooler and bottles and then not showing up. The customer representative told me to leave everything in my driveway but that I would be financially responsible if anything was missing. I am done with them and no longer interested in Deer Park water ."

"So glad we found this company! We had a few estimates and Tankless Concepts was by far the most knowledgeable and professional with reasonable prices. They were able to explain every aspect of the job to get the correct system and installation for our home. When it came time to install the team was super friendly and helpful and they were able to make on-site adjustments to help us get everything just right. We are very happy with how things turned out and would absolutely recommend for anyone considering having a tankless water heater."

"Pristine did a great job. We were pleased they were willing to hook up existing equipment, as some companies had refused to. (Our previous company had gone out of business, and they complimented the existing work.) They worked quickly and cleaned up after themselves. Now our water is acid free and has fewer minerals. No more white powder everywhere!"

"Van was prompt, polite and competent. I would use him again and recommend him to anyone needing plumbing service"

"Very professional and reliable. I had a complicated sump pump issue and he really took his time to get it right which I really appreciate. I'll be calling him the next time I have any plumbing issues in my house."

"Judah worked with me to make a schedule change to send someone out the same day I called about a slow-running toilet. He said they'd need to snake the line and quote a price, telling me it would probably take an hour. Not a dire emergency, but Benny was there on time, snaked the line and took care of it within an hour for about the price I expected (under $300)."

"Mallick technicians Billy and Bryce fixed a bathroom leak and did a thorough inspection of our bathrooms and discovered plumbing issues that if not fixed could have caused a major issue in our 30 year old bathroom renovation. They were efficient, professional and personable. Would highly recommend."

"Went great! Scott was an expert!"

"We've been happy with the system. The only issue we had was with the installer who left the job site after he finished without let us know or giving any instructions or information about operation of the system. Basically, he just picked up and left. After I contacted the salesperson and explained what happened, he came out, apologized, and explained the system operation and maintenance."

"Pitless adapter replacement."