Water Softener Installers in Indianapolis, IN

"This was my first interaction with Cooper's Water LLC but it won't be my last. What a wonderful company to work with! From my first phone call I could sense that this was a company that took customer service to seriously. The representative, Doug, answered all of my questions, asked a few of his own to better understand our situation and needs, and then laid out his recommendation on how to achieve the outcome we were after. He worked with us to get the install set up as quickly as possible and outlined what to expect and how to prepare for the service call. The install technician, Paul, arrived as scheduled, took the time to explain what he would be doing, and how long it would likely take. When finished, he took time to walk me through the new water softener system. He provided operating and maintenance tips along with explaining the "Cooper's Warranty" which goes beyond the manufacturer's protection plan. He took the time to go over some basic "plumbing for homeowners" topics (locating the main shutoff for the house, preparing the plumbing for times when we might be away from the house for a period of time, etc.). Practical things that no other service provider has ever taken the time to address. He reviewed some of the additional services offered by Cooper's Water, including a salt delivery service of which I will definitely be taking advantage. Maintaining a home often involves urgently contracting work and incurring unplanned expenses. That is never fun but it is nice when you find a company that puts the effort into customer service that Cooper's Water does. A 5-star rating is the least I can do to say thank you."

"Very smooth process, I would absolutely hire again!"

"He was prompt and did a great job. Called him again to help with another project...installing my water softener."

"The technician, joswag, that came out to fix a simple problem did so much for me. Since it was a simple fix and I had done everything but miss one little piece, I was just charged the travel fee. That was more than fair. But then I showed him an issue I had been having with my newly built home of 6 months. I thought I might have a leak somewhere. He looked at the wall, the bathroom upstairs where it was probably coming from and determined that I probably did have a leak. He showed me what company did the work. I called the company and set up an appointment for examination all based on his suggestion to do so. He even waited with me while I was on the phone to enzure that it was all done and set up correctly. Afterwards, I told him that he could charge me a fee for the help he provided. He didn't and said that he was proud to work for the company because they don't nickel and dime people which I can attest to first hand. I can guarantee that they will be the first people I call if I am having a problem."

"Steve was very friendly and a pleasure to work with; explained what he was doing, let me know what to do with the softener short and long term, and made sure the work area was cleaned up before leaving. Did a great job on the install"

"Couldn't be happier. Showed up early, got the work done quickly, and even took a couple of minutes to offer advice on another project."

"Everyone I dealt with was polite, personable and very professional. They were the best on the price, and the work was done very quickly. They cleaned up after themselves, and I was very happy with the job. I would hire them again in the future for sure."

"These gentlemen were very professional and respectful of my property. They were on time, worked diligently, consulted me before proceeding with certain things and cleaned up after themselves. They gave me a really good deal on a full HVAC system, water heater, and water softener installation. I couldnâ t be happier."

"Very good service, quick, prompt, and fixed the issue the day after Christmas. Great customer service as well."