Get matched with top water treatment & purification system installers and replacers in Norfolk, VA

"We use much more than they usually recommend, and they didn't charge for additional waters. The monthly fee of $42 includes all jugs of water and the cooler rental."

"Drew showed up as scheduled to provide an estimate. I called the next day to scheduloe the work for the following week. Drew showed up with his employee as scheduled and removed the old system and had the new system installed in about 3 hours as well as changed out the filters and membrane for my existing reverse osmosis system. They cleaned up before leaving and i am very happy with my new system. No more iron smell in my well water!!! Very professional business which i would highly recommend."

"Awesome customer service. Excellent installation. Great "zero pressure" experience from Juston on the water test and recommended fixes for the issues. After the install, Bill explained the system, how it works, and what we had to do maintain it (next to nothing). We have no more "rotten egg" smell coming from our taps. No more scaly water deposits. I would recommend 10 times out of 10 without hesitation."

"Adam met me at my house for a filter change. he checked my water , discussed my current softener and the overall problems with the system. He left and I decided to get it. Within 2 days the new system was installed. I am extremely happy and would recommend them to everyone."

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

"John was an absolute professional. He arrived exactly on time and worked quickly to have the sink installed earlier than he had predicted. He explained everything he was doing as he installed, and he even rearranged the pipes beneath the sink to give us more storage space. If we ever need another sink replaced, he's who we're going to call."

"The test kit came promptly. We prepared it, sent it back, and received the report the next week. The report itself was quite limited, and not nearly as in depth as the annual report filed by our municipal water company. We expected more detail and were disappointed."

"Exceptional service from the first call I made, through entire install process, and follow up from company."

"Jose' was quick to work us in on a tight schedule, working around the water being shut off at the condo. His rate was 1/3 of what our other plumber charged. He is quick to respond and an excellent communicator. Our situation was a bit difficult in that we weren't sure which condo owner was responsible for the leak. It is just always assumed that we are, being the top condo. We had spent 550.00 in toilet repairs and diagnosis for our neighboring condo underneath us only to learn, it was their leak all along. As the neighbor and I were going back and forth on splitting the cost, Jose was cancelled last minute only to be called back again minutes later to come out after all. His attitude was positive, even after all that. He works efficiently, charges very competitive rates and is on time. Wish we had called him the first time!"

"I want to document the great customer service and excellent work provided by JT Plumbing. I have a friend staying as a care taker in my house in Chesapeake while I am in California taking care of my late mother?s estate. The pump lost prime while my friend was out of town over the weekend of July 25th and it appeared the pump may have burned up so there was no water upon her return. On July 28th my friend called Gildersleeve Plumbing to ask them to look at the pump. She told the technician, Corey, that she would need my approval before authorizing any work as I own the home. He performed the work without my authorization. He said the bill would be over a $1000.00 but he would have to write up the bill and call me with the final amount. He told my friend he also thought I needed to have a new well dug and that could run $8000.00 - $10,000.00. Although I was concerned about the work and the bill (almost $1,200.00) I paid by credit card by phone. I followed up with the company to advise Karen that I owned the house and had not authorized the work before Corey did it. Karen acknowledged that the work should not have been done without owner authorization. Less than an hour later, I received a call from my friend that the new pump had stopped working and that when she contacted Gildersleeve, Corey said I needed a new well. He did not offer to return and check his work or consider any other possibility. In the meantime I looked up my Angie?s List account and found that JT Plumbing had replaced the pump less than a year ago. I wanted to check with JT to see if the original pump might still be under warranty. Also I had been extremely happy with JT?s expertise; knowledge and reasonable price when he had done the other work (see my report written in August 2009). I called JT and he said he would go out and see what was wrong and get back to me. I advised him I would prefer he do the work as there was still no water. I called Gildersleeve back and told Karen of my dissatisfaction and that there was still no water and that I wanted the original plumber from last year to look at the bad pump and see if it was covered by any warranty. I reiterated that Corey had performed work before getting my authorization and the work was not satisfactory and Corey?s only response was to say I needed a new well. JT called me the next day (July 29th). He had removed the pump and tank installed by Gildersleeve Plumbing and had called their office to have someone pick up the pump and tank Corey had installed. JT then did the work replacing the pump and tank (the pump could not be repaired as it run for so long without water it had burned up). He found a leak in the line from the well to the pump which is what caused the pump to lose prime initially. The well was not bad. JT charged $300.00 less than the original amount charged by Gildersleeve and his cost included the repair to the pipe in addition to the pump and tank replacement. Where JT was genuinely concerned with getting water flowing again, the impression I got from Gildersleeve Plumbing was a company interested in maximizing the expense and not concerned with ensuring the plumbing problem was fixed. I would HIGHLY recommend JT to take care of any plumbing problem. It is obvious that he is very experienced and knowledgeable about plumbing. Even before he was able to come out and assess the situation he advised me that he thought the well was okay and that most likely the problem was a leak in the line from the well to the pump. He was right. He offered a very reasonable rate and was even willing to do the work and let me mail him a check to make sure my friend got water back as soon as possible. JT epitomizes the best in technical workmanship, quality and concern."