
In business since 2002
Free estimates
Emergency services offered
"I gave Ryan and Heather a $6,500 deposit for their bid to replace my main sewer line on Oct 15, 2019. They dug two 4 foot holes in my backyard and then disappeared for 5 months. I called, emailed, and texted every few days letting them know the sewage leaking in my basement was getting worse by the day. Over the 5 month period they would either completely ignore my communication or give me excuses ranging from being gone on hunting trips to moving on to other jobs and promising that I was still a priority to them and that I was next on their list. It finally came down to me getting another contractor to come do the job, and they were able to complete it in 2 days. I asked Ryan and Heather for my deposit back and after a week of excuses why they wouldn't be able to get me my check I told them I felt I had no choice but to sue them because I needed the money to pay the other company that actually did the work. They eventually gave me a partial refund with no explanation of why they kept $2,500 of my money. I've messaged them to see if they can explain how they can justify it, and they haven't gotten back to me. I would strongly recommend not using their services, especially if it involves a deposit up front. Ryan and his crew were very nice, and I enjoyed the time I got to spend with them, but I've never been so frustrated working with a contractor. I feel cheated and in my opinion they simply stole $2,500 from me."


