Get matched with top water treatment & purification system installers and replacers in Boston, MA

"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

"It was frustrating and confusing having Barrell try to repair our system. The first time they came, they checked our interior system but did not check our AC condenser outside the house. That should have been a red flag. They ordered a blower wheel for our AC system but could not install it, saying it was either damaged or the technician didn't know how to install it properly. They ordered a new part, which did not come in. They ordered that same part again (blower wheel and motor). They installed the parts and claimed that the system was fixed. Unfortunately, they did not fix our system. We tried the AC and the heat (furnace) but neither worked; only the fan was working. We didn't want Barrell to come to our house again, since they seemed incompetent and didn't even document the work that they did, so we contacted a highly rated HVAC company on Angie's List. That company, B & G Heating and Air Conditioning, was excellent. They informed us of what they were doing and they fixed our system, quickly and professionally. Barrell had done the wiring wrong. We are happy that B & G was able to repair our system. At the same time, we have had to pay much more to get the job done since we had to hire a different company to complete the work."

"Derek Skillings, Tim (Service), and Bill (our tech onsite) did an awesome job at assessing the condition of our well pump and jumping through hoops to get us back up and running in a few days despite being down one truck. No "up sell" like some of the others out there. Just honest and professional service."