Get matched with top heat pump installers and replacers in Brewster, NY

"Anji recommended four plumbers. Cassidy was the first to respond on Friday afternoon. One other plumber responded but I could not understand his heavy accent, and he asked me if I wanted him to replace the whole burner assembly. That made no sense to me and I questioned him about it. Suddenly he became "too busy" and hung up the phone. Another plumber didn't respond until Monday morning. Too late. The fourth plumber never responded at all. Cassidy asked if it was an emergency or could wait until Monday. I said Monday. and asked what time? I did not get an answer on Friday. Around 8:30P I called and got an answering service which told me that I wouldn't get a response until Monday because their office closed at 8:00P. I had asked about what time on Monday before 6:00P George arrived Monday morning. He was friendly. He knew what he was doing. He replaced the thermocouple. All work was done neatly and professionally. We have hot water again. I'd use Cassidy again."

"I received service in January 2021 for a problem I was having with my hot water heating system. Problems were solved after replacing some components and I was not happy with the overall outcome of the way the repairs went. I paid for the service and everything was working but I felt like I had been given a wrong diagnosis based on details I will not get into. As a result, I gave an unfavorable rating grade. Recently I was contacted by one of the owners to discuss my experience. Ray and I had a long conversation and came to a reconsideration of the bill I paid. Ray has always been extremely pleasant to converse with and at the conclusion offered to refund the complete charges for the services in question. I never felt like I was taken advantage of, but was not comfortable with the process of the diagnosis and the resulting charges. I was left wondering whether other options, or tests should have been considered but I did not want to seem like I was questioning the technician opinions or skills. I new his skills were on an expert level but that does not necessarily mean that an error could not occur. At any rate I am going to try to remove my original rating and wholeheartedly give 5 stars across the board for Polar heating and plumbing. The fact that I was contacted to discuss my concerns and given a refund when I was not even anticipating this is a testament in itself that they are truly concerned with their customers opinions and ultimately the outcome and status of their work. I will continue to consider them with any needs I have in the future and am removing my earlier rating for them. Businesses that go to this level of customer care are, in my opinion, few and far between. Thanks Ray and all your staff for making me feel much better about the experience I had. I look forward to working with you in the future and I will highly recommend your business to anyone I can."

"It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park"

"They came out and gave an estimate for a new boiler and we contracted with them for the replacement. The technicians seemed very knowledgeable and thorough. We had a few issues after the installation with air getting in the line and blocking the flow of hot water. However, Our installation came with a 1 year service contract and they returned to remedy the problem promptly and professionally. Bell stands behind their work. We would recommend Bell and will use them in the future."

Since 1988, Metro-Aire has provided HVAC services for customers in Peekskill, NY, and across the Lower Hudson Valley. We proudly serve residential and commercial clients throughout the region with quality, affordable heating, and cooling services. We believe in always going the extra mile for our customers. As the HVAC industry has grown and changed, Metro-Aire has evolved to keep pace with innovations by manufacturers. Our company offers the most energy-efficient heating, ventilation, and cooling products on the market.

"We can't say enough about The Belunek Company. Dave (the owner) provided us with a detailed report of his service along with a very fair price for his services. Our drainage system was damaged which led to flooding of the drains around our house. Then, you guessed it, we battled with flooding in our basement. He did a fabulous job and respected our property from beginning to end. He gently removed and replaced hedges that impeded the repair. The repair was reseeded and the hedges were mulched after he replaced them. The job is finished and he left the work area better than he found it. We received quotes for 5 times as much for half the work. Don't look any further for quality work at a price that is more than reasonable."

"Back in mid June I found APA through Home advisor, and scheduled an appointment online for a diagnosis of one of my A/C zones that wasn't working. I kind of knew that the system was old and would probably need to be replaced. They came as promised, and quickly gave me options for replacement. The installation was within days, not weeks like other companies had told me. They were very professional, neat and respectful of my house! They went out of their way to make sure I was satisfied with the work before final payment was made. I would use them again to maintain my systems."

"Carlos was reliable and efficient. He completed a job in our attic and did a good job for a very reasonable price. I would def call him for any other jobs in the house that fall under his expertise."

"Everybody I spoke to was polite and professional. They assessed the situation and knew exactly what the problem was. They returned in a timely manner, replaced the pipe and spotlessly cleaned up afterwards. The job was completed quickly, professionally and cost friendly. We are very happy to have found them. We will continue to use them for other plumbing jobs."

"When the unit was returned and the timer no longer worked, Mike's A/C replaced the part with a fully functioning used one
and did not charge for it. I could not have asked for a better response or better service.
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