Get matched with top heat pump installers and replacers in Durham, NC

"I highly recommend Apex-based "A. Maynor Heating & A/C", who replaced my furnace and the entire central air conditioning system (outside condenser unit, inside evaporator coil, and new refrigerant lines) on 7-17-2020 at my Cary house. I also had them install the new outside condenser unit on the opposite side of the house (where it's in the shade, able to operate more effectively) compared to where the original condenser was (in the direct sun). All of their personnel were very competent, polite, prompt, and a pleasure to interact with, from Christy & Tammy in the office, to Carlos & Louis who performed the initial inspection & diagnosis of the original system that had failed, to Norm who performed the house "load calculation", recommended the appropriate new system, and who (since he's a licensed electrician) modified the wiring at the electrical panel as needed for the new condenser location, to Ramon & Christian who performed the new installation, and to Robert who performed the post-installation check and installed a new condensate pump."

"Answered all my questions and dealt with my concerns. Made sure I got all rebates and/or discounts I qualified for. Guys who installed it were great. So far, overall good experience. Waiting for rebate check from heat pump manufacturer."

"Carolina Comfort Air Inc. did an excellent job with the whole unit replacement. Brian and Adam worked diligently and kept me up to date with progress throughout the install. Highly recommend this company!"

"I set up an appointment for a quote from Cape Fear based on a recommendation from a neighbor, and Justin came on time (he actually called and asked if it would be OK if he came early). He was easy to work with, seemed very knowledgeable, and very thorough as he looked at my current setup and discussed the various options for replacement. I liked some of the recommendations he made as far as adjusting some of the duct routing to ease air flow. I decided to have him quote a 2-ton Trane XL16c packaged AC / Gas Furnace unit and XL16c hybrid (AC and gas furnace / heat pump), which was brand new at the time - it wasn't even in their system yet. When I was provided with a quote, the paper listed the 3-ton unit since the 2-ton unit was so new, but Justin assured me that the price was for the 2-ton unit. I received another quote for the same unit from a different company, and the price was significantly lower. So, I went back to Justin and asked him to double check the price. He did confirm that the price listed on my quote was for a 3-ton unit and provided a new number for the 2-ton unit, but I was left with a bad feeling over what would have happened if I hadn't received a competitive quote and questioned them. Also, the other company I dealt with talked with the Trane rep, and stated while the XL16C gas pack was available in a 2-ton unit, the hybrid unit (with gas furnace and heat pump) was not available in a 2-ton unit. This quote process was at the end of December, and they offered an extra $500 off if we would install before the end of the year. Would they have taken the money for a 3-ton unit and only delivered a 2-ton unit, or would they have realized the error when I went to pay and said 'we quoted you the wrong price'? If I ordered the hybrid unit and paid for a 2-ton unit, what would have been delivered? These could have been honest mistakes or not - I really have no way of knowing. In the end, I didn't feel comfortable with the way the quote process went, so I decided to go with another vendor."

"The repairman was running a little early, and he called me to say he was on his way. I was able to meet him at home, and he quickly diagnosed the problem as stripped gears on the icemaker. He quickly installed a new icemaker. I'm pleased with the promptness, the call ahead and the service. Will call them again."

"Short: Had them replace my upstairs full HVAC system, completely walked through all possible options to make it perfect and extremely happy with every single employee that I came in contact with from Jon the owner, to Jordy the air flow expert to the installers Wayne and Kevin. Will only use them for service/maintenance/issues going forward. Long: We had a different AC company come out for a tune up, they said that our blower needed to be replaced and that there was mold found. It was going to be close to $1k to replace so I started looking at replacing the whole system since it was 10 years old. Comfort Monster came out and actually showed me the system and that there wasn't any mold or growth that he could find. He told me in his opinion the system looked exactly like a 10 year old system should and there wasn't anything that needed to be done. He stated flat out he wouldn't suggest doing anything instead of trying to sell me on anything. I work from home full time and it gets really uncomfortable so I made the decision to do it anyway. Jon was in contact with me and gave me an awesome price on an amazing system. Jordy came out and walked through everything I could do to improve the system from increasing/decreasing ducts in the attic to adding a media filter. I had never heard of a media filter, but went with it because I wasn't changing my filters in the 12 foot ceilings like I should have. Installers were awesome. So courteous, they actually put down a plastic strip up our stairs so as not to track anything. In addition put down protection under the attic so as not to damage the floors. Extremely happy with the whole experience, will be recommending them to everybody."

"My prior water heater, a 50-gallon tank, started leaking after 15 years. I called Streamline to confirm that it needed replacement, and to replace it. I was considering a tankless water heater already, and the first tech walked me through the pros and cons, then wrote up an estimate. Two additional techs came the next day to install the heater and the necessary gas and power lines. The only issue I had was that one of the newly installed gas fittings leaked gas into the basement. I shut off the supply valve and called Streamline, and they came out within half an hour to fix it at their expense. Mistakes happen, and I was impressed with how professionally they corrected that one."

"Jason Hogg did an exceptional job installing our new hot water heater. We have an Apollo heating system which largely depends on hot water flowing to HVAC. No water heater =No heat. The tank he replaced had lots of issues many due the last technician who installed it. Between water pressure way to high, Inappropriate ventilation, and several other deep concerns which basically broke down a 5 year old water heater. Jason was excellent at explaining what went wrong and what & why the new heater was need. We now have a bigger tank hooked up correctly! We will be adding better ventilation for the new tank. There were also issues with the older turning handles on our main water shut off that he replaced. I also must add that we had another before technician before Jason who came to service our water heater we requested. He informed us what we needed a technician for the Apollo systems water heater. Problem: quote way to low Jason dealt with our rage over price diff. He was fabulous a"

"The replacement of my HVAC, was done professionally. It took longer than I expected, but didnt know if it was normal. Their clean up at the end was a bit slack. I would recommend them."

"My new Trane heat/a.c. Is up and running. More helpful would be reviews on how things are working two, three years down the road. Also they did a bait and switch on me. I thought I was buying a Trane thermostat but they installed an inferior product. Repeated emails to fix the problem have been ignored."