Get matched with top ducts & vents installers and replacers in Eagan, MN

"Very thorough and professional. All ducts clean as well as dryer vent."

"My 33 yr old HE Carrier furnace finally gave up. It was a part that would cost over $1000 to replace. At that point, the repair tech suggested I might be better off to put that towards a new unit. I might add he was not pushy in any way, merely making some common sense suggestions. He did locate the part and did offer to do a repair, but economically it didn't really add up. He offered to contact a rep who could be at my house that afternoon (on a Friday). He did show up promptly, we reviewed my options, and settled on a Bryant unit to complement my new a/c unit (also done by Pronto). He told me the installers would be present at 700am on Monday, and they were. The installers were timely, conscientious, friendly and professional. They were also very clean, covering my tile entryway with a cloth, and all of my exposed carpet with plastic, and I didn't have to ask for that. On top of that, they wore shoe protectors as well! The install took about 3 hours, and we were ready to go. They even added a return for the unit at no extra cost. I have to say, I don't write many reviews, but this is one company I wouldn't hesitate to recommend. They take a complex decision and make it really simple and uunderstandable. They never apply selling pressure or steer you towards a unit you don't want. They answer their phones promptly, and keep you up to date with text messages all along the way. The repair tech even reduced the price of my new furnace by the cost of the service call (which I did pay). All in all, my experience in replacing my a/c and furnace units could not have been less stressful, or more professionally handled. More service companies should run their business like Pronto. Highly recommended."

"HVAC Doctor put a new furnace in my town-home a week ago. They were professional, clean and got the job done on time. I would recommend them to anyone."

"They lost money on our installation. We had 2 central air units installed, and 1 of them malfunctioned. They were relentless in getting it right. Ended up putting in a whole new system. Never cost me an extra penny."

"We had a humidifier installed. They installed it quickly and professionally. The installer Jimmy was very helpful and even gave me a couple pointers in regards to installing a wifi thermostat. I've always had great experiences with Kath/Aquarius home services and will definitely use them again."

"Owner,Jim,picked up the phone immediately when I called and stopped by that same evening to review my house and next day received an estimate with three options for furnace replacement. Price was 1000 less than our other estimate. His team was here promptly on time two weeks later for install. Cleaned up afterward. Didn't get a bill until the next week. Two weeks after work was completed received the electric rebate docs in the mail from Jim to submit. And one month later I'm pleased with no issues whatsoever."

"It went very well. We were not even aware of the fact that the dehumidifier on the furnace had a special filter on it and it needed to be replaced. Great save by Tony."

"Called and made an appointment. The plumber, Lee, showed up as scheduled. We discovered that the shut-off valve for the water to our condo unit was in another owner's unit. That owner was not home, so we had to reschedule the appointment.
I rescheduled the appointment and was told the plumber would arrive at 8:00 a.m., the first appointment for the day. On the day, the plumber did not show up at 8:00. I ended up calling to see why the plumber had not arrived. I was told that another plumber was out that day, which had thrown the schedule off. (I realize these things happen. I do wish they had called to tell me there would be a delay as the water had been shut off for three units and was keeping another unit owner--in whose unit the main shut off valve was--from going to work.)
When Lee arrived, he apologized for the delay. He replaced the shut-off valve and installed the new fill valve, which stopped the toilet from running. He also lowered the fill water level to save water. Lee cleaned up any mess made by the work and was clear at explaining what had been done and about how to use the shut-off valve in a way that could help it last longer (e.g. not turning it too far or too tightly when turning it off.) Lee explained that I was being charged for the 15 minutes from the first call (when we could not shut off the main water line to our unit) plus labor and parts for this work. (There was an apprentice with Lee both times who was very friendly and professional.)
A few hours after Lee left, the toilet began running again. I could not get it to stop, so I called and got an appointment for a time when I could be home a few days later. For this third visit, Jeff was the plumber. He replaced an O-seal on the flush valve with an extra I had on hand. He also removed some debris from the toilet tank that he thought might be interfering with the seal. He also adjusted the water fill level, which added more pressure to the flush valve, which stopped the toilet from running. He did not charge us for this call, since he was adjusting work done earlier.
Though it was a bit convoluted, we still appreciate the work done. We appreciated the idea of using less water with each flush, and appreciated the "learning" that the water needs to be a certain level to keep the flush valve from running.
Lynn, the receptionist with whom I dealt through all of this was friendly and helpful.
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"Jermey and his associate came in and cleaned my air ducts and furnace. It was a painless process and will be a returning customer!"

"Our first experience with this firm, and our first service call in our new condo. Routine check up on furnace turned into replacement of the furnace/a-c. Techs explained the situation thoroughly. Aged unit has broken heat exchanger, created high CO levels--definitely dangerous. Tech arranged a meeting with sales rep later the same day. Price for replacement pretty much fixed, as this condo requires a particular kind of unit. But existing options were explained. All very professional, and we look forward to installation in a couple of weeks."