Get matched with top water treatment & purification system installers and replacers in Florence, KY

"Wow!! I called this morning to ask a question about the settings on our water softener and not only did Mike, the owner, answer my question but he also came to our house this afternoon to make sure the softener was functioning correctly! Just so impressed with Ohio Valley Pure Water and their customer service."

"Great communication, on time, and at the quoted price. Trustworthy and customer focused."

"When I contacted mr. Dunbar and told him that my kitchen sink was clogged he knew exactly what the problem was. He was very knowledgeable and explained to me why I was having the problem and how we could fix it. He unclogged the drains and put in a drain clean-out. I was very happy with the work he performed and we will only call him in the future."

"hot water heater and bathtub faucet"

"as advertised"

"BE AWARE THEY WILL CHARGE YOU A FEE AND NOT TELL YOU UNTIL THE END! I put a request on Angi to have a leak inspected and got a call from them the next day saying they could have someone out in 30 minutes. The man came and inspected and said he would come up with plan. Didn't hear back for 4 days and the problem was alreay fixed. At the end of the inspection he said that will be 129.95 for today. WHAT? That is something you should tell someone in advance!! I called to talk about this with them and was hung up on by a guy named Mike. "OK, Thank You!" was all he could muster before hanging up the phone. TERRIBLE CUSTOMER SERVICE!"

"Very unsatisfied when calling for service it went to answering service, was told someone would call back shortly, after 2 hours I called back, got the answering service, was told someone would call back and did get a call 20 minutes later. Told them I was having problems with water heater only having warm water. Water heater was 12 years old and serviceman said lower element burned out and expansion tank was not working. Quoted $2000 to repair. Didn't know how long heater would last and suggested new one. I agreed. Water runs through geothermal furnace. Took about 5 hours to change out because he had to wait for someone to bring new heater. He forgot to close something before turning water back on and got water on the floor. 2 days later I went to basement to get serial number from heater and there was water all over the floor. No reason to touch geothermal unit. Drain from humidifier was disconnected. Took couple of days to talk to anyone from company. "

"Very well. Made valiant effort to repair first but the brass seat was damaged, so replaced the unit with new. Excellent same day service with fantastic attitude. Will call on them next time I need plumbing help!"

"Okay job - the plumber came - put his tools in the bathroom then proceeded to tell me it would cost $450 - I supplied the faucet and everything connected with it that was in the box The plumber had a helper with him - it took 1 1/2 hours - the plumber sat there and told the helper what to do- step by step - if the plumber did it himself, it would have only taken 45 minutes- I was never told the cost of the job when I called the office to set it up - I was told after they got here and thought it was high but maybe there was a lot to do / I supplied the faucet and all attachments- all they did was the labor - even with a $50 coupon it still cost $414 with tax / would I do it again - NO - I think it was too high"

"Good quality work. One repair, a towel rack, popped off the wall in the kid's bathroom. He showed up and fixed it with a smile."