Get matched with top water treatment & purification system installers and replacers in Forest Lake, MN

"Very well. Pipes had to be frozen to replace valves, since main shut-off valve at street was inoperable."

"Les returned my call and actually suggested that I could call another company that they recommend for potentially quicker service for drain issues. I wasn't in a hurry (out of the house) and had been happy with Zell in the past so I decided to wait (the wait was due to my needs as well as their availability). Les made two calls to confirm and showed up on time. He went right to work and got through the gunk that must have been pretty far down the pipe (traps were clear). He gave me suggestions for keeping the drain clear in the future."

"I found Peterson on Angie’s List 5 years ago and had them install a water softener for my daughter. I was so impressed with their professionalism, quality of water softener, outstanding customer service and price that I called them when I needed one. The service is still outstanding! I would recommend them without hesitation! AJ was our installer and is so pleasant, professional and very competent!"

"Excellent workmanship, advice and professionalism. Have used Dana and Jake several times - they are great! Kathy is awesome as well - gets you taken care of right away and is as nice as they come!"

"Communication was excellent from the first phone call discussing the estimate, scheduling the service, and during the work. Work was done quickly and professionally and all the issues were resolved."

"He has done lots of work very well!"

"Very good job 👍"

"as advertised"

"They did an excellent job and know exactly what needs to be done whether it’s old plumbing to new and what the code standards are for your city/state. The team worked extremely well together, were quick to assess the project, great knowledge base and the job went smoothly and on time."

"Water softener was timely installed and works fine. The issue is that the water softener installed had a plastic dial that was not in English. My home was a new construction in 2017 I contacted them in late 2018 asking for them to replace the dial that was not in English. They said they would put me on the schedule for the next week to replace it. They never showed up and I forgot about it. I recently reached out to them again to replace it, and they noted that service was completed in 2017 and asked why I didn't reach out before. I said that I did and they didn't come out. They asked me to send them a picture, which I did, and they proceeded to tell me how to operate the unit. I noted that I didn't need help operating the unit, I wanted a unit that would be in English, and directed them to the picture where the plastic dial had setting in a foreign language. There was some confusion as they thought I was talking about the display, and they proceeded to explain to me how to operate the display, and I continued to try to explain the display was not the issue, but rather the plastic dial. The conversation became tense, and there was shouting from both of us. The conversation ended with the owner saying "I don't have time to deal with this bull***" and the call ended with him asking me if I "forgot to take my medicine this morning." Professionalism aside, at the end of the day my personal expectation as a customer is to have something installed in my home in a language I can understand, and a company that will stand behind their product and make things right. The owner's response was "they make these in 17 different languages." When I tried to press whether I can get one in English, he again started talking the portions of the product that had English on it without addressing the actual problem. Overall a frustrating experience. No complaints about the initial service or the product itself, only the lack of professionalism, not following through, and not standing behind the product."