Get matched with top water treatment & purification system installers and replacers in Friendswood, TX

"Best decision we made for our new house! TX Water Softeners was efficient, professional and reasonably priced. We’ve also had amazing customer service over the years!!"

"Our experience began a few months ago just prior to San Antonio’s shut down due to Coronavirus. Ben came to our home and not only showed us the system but did a water test for us and after installation of main Softener system Eric came to install our new home Pure Water System but part was not correct match for our kitchen part had to be ordered to match our Brushed Nickel finish on our kitchen faucet. Once the lock down was lifted. Then Alfred installed the brushed nickel unit and we are drinking really good tasting water, pure and clear. The owner Emily is a joy to deal with and she called me directly and apologized for the wait and to make sure we were satisfied and everything was fine. Jason’s Water Softener here in San Antonio is an outstanding company with outstanding employees who are courteous, professional, friendly, and very helpful, and top notch management and ownership. I highly recommend if you’re in the market for a Water Softener, don’t hesitate to give Jason’s a look. Quality matters. ❤️??"

"A lone Aquatex Installation technician showed up at my home at about 10:00 am. After a brief discussion about where I wanted the water softener system installed, the tech decided that he could not install the softener (WS) and reverse osmosis (RO) systems on that day. The tech offered to install the RO system only and I would need to reschedule for the WS installation. I informed the tech that I wanted both systems installed at the same time. The tech said his office would contact me about rescheduling before he left my property. A little background is in order. This entire episode happened on a Monday. I had major foot surgery that previous Thursday. I was at the time and still am getting around with the aid of a large boot on one foot and I am still taking pain medication. Back to the Aquatex WS and RO installations. The same Aquatex install tech arrived at my door later that day at a little before 1:00 pm. He stated another tech was in route to dig the trenches for the extended water lines I requested (for installation in my backyard) and he was now prepared to install the WS and RO systems. I had ingested another pain pill just 20 minutes before he showed up again and I was seriously considering asking him to leave and reschedule. In retrospect… I should have. For the sake of time – and my poor typing skills – I have briefly captured my Aquatex installation experience:  The Aquatex install tech did not provide me a single piece of user or installation documentation (i.e. manuals, user guides warranty info, install receipts, service contact info, etc.). Nor did he mention where I might find them.  The Aquatex install tech did not ask if I had any questions or concerns about the operation or servicing of the WS or RO systems. I had to ask him about simple matters such as, salt replenishment, manual regeneration and RO filter replacement.  The Aquatex install tech left my front entry and kitchen floors with at least a half dozen hard mud spots. No sweeping – spots had to be mopped up. Also, my stainless steel refrigerator was left with several stains from the techs hands on both sides of the fridge door.  The Aquatex install tech did not install a concrete foundation as was specified on my initial cost estimate from the Aquatex salesperson four weeks earlier. I was only given two 18” x 18” concrete blocks thrown down on my yard as a foundation.  But perhaps his most egregious act of customer contempt was to leave my property without the water softener system providing any regenerated soft water to my home. Due to my aforementioned surgery and an additional unrelated trip to a healthcare facility during the days after the WS and RO systems were installed, I did not immediately seek intervention from Aquatex customer service for remediation of these matters. Frankly, I felt like s%#t and I was not of the correct temperament. The following Saturday after this incident (that’s 5 days later), I was able to retrieve a quick user guide from the Kinetico website – not Aquatex. I was then able to manually regenerate both storage tanks and I was finally able to receive treated soft water into my home. In addition, I had two extremely good interactions during my Aquatex experience: 1. The installation appointment person – I believe her name was Debbie – was extremely patient and accommodating during my install date change request due to my ongoing medical abnormalities. 2. After conveying my concerns with the usage of water supplied by the city without being treated to Aquatex sales representative B.J., and after a little research on my own, B.J. advised water treatment and reverse osmosis systems that were adequate for my usage. He did not simply offer the highest systems in his brochure. And after he contacted me to inquire about my installation experience, he did mention his regret for not contacting me sooner and he apologized for the non-positive customer service I had received. In conclusion, only time will tell if my Aquatex installation experience will equate into a poor general experience when it comes to warranty, maintenance or customer relations issues on down the line. But Aquatex and I are off to a bad start… so hire at your own risk. Incidentally, my ratings were given for the quality and professionalism demonstrated during installation. I will write another review for both the water softener and reverse osmosis systems after a few months of evaluation."

"It was a great experience, Kate was understanding of our problem and sent Jeremy to us in a few days for an estimate. Another few days and he came back and fixed the cause of my flooded kitchen. We now have water, both hot and cold. So happy, Jeremy did a great job, would highly recommend him and Joe the Plumber to anyone who needs plumbing work."

"My washer decided to backup last night (12-10-15) and spit a whole washer tub full of water out of the drain in the wall.  I called first thing this morning (12-11-15) and asked if anyone could help today.  The dispatcher was very friendly and said "Of course we can help you right away".   They not only helped today, but were at my house within an hour of calling for help.  Stevie (the technician that came out from Sam The Plumber) was very knowledgeable, honest about the problem, very knowing of where to check for the drains and outlet, checked where the outside drain line was, checked the toilet line in the adjacent bathroom to make sure there wasn't a plug there as well.  He noticed we were on a septic line, so made sure that wasn't backing up too.  While waiting for the washer to run a quick cycle (after unplugging the drain line) to make sure it wasn't going to plug up again, he also examined my squeaky shower faucet, explained what I need to do to fix that, checked my water heater (because I also need to replace it), and gave me a quick estimate on fixing those plumbing issues I have also.  Very nice young man who knows exactly what he's doing.  <br /> I will definitely be using Sam The Plumber again! Happy happy customer!  Prices are excellent too. <br />"

"I had an issue with my water heater, I  called the manufacturer who sent me a replacement part I needed overnight..  I got  Doug Turner to come out the next day, Friday to install the part.  After inspecting the water heater, he said there was a leak and that we could not just replace that part, that I needed a new water heater.   I told him I was going to be out of town the following week and needed to get this resolved ASAP for my family, so get said he could give me a quote and have it installed that day.  So U got the quote which I thought was very high, but needed to get this done because I did not want my family going without hot water until I got back.  So I approved the installation.  <br /> Today I looked at Home Depot and see the water heater they installed goes for 397 RETAIL.    My water heater is in the garage, you could not get easier access to a water heater. <br /> They charged me 1111.63 <br />  and they charged me 113.56 to have another guy help the plumber lift it up on a 2 foot high pedestal. <br /> Today I called Home depot and explained where the water heater was and they said it would be about 550 - 600 to install a new water heater.  So with the 600 installation and the 400 cost of that water heater I ended paying 600 MORE by going with these guys.  So if you feel like getting ripped off like I did, please feel free to use them.  Otherwise if you near a HomeDepot, and can wait a few days you can save yourself quite a bit of money. <br /> Philip  <br />   <br /> <br />"

"In my original post, I indicated what I was unhappy with and since that time, the GM contacted me personally to find out how to improve their service and make me a happy customer. I am happy to report that I am now even happier with my new water system and my drinking water. The primary reason I needed a change is because my entire family was having skin issues. My daughter's scalp was so bad that it was bleeding. This change has been an overall positive change for my family. We had some hiccups in the beginning with the install, but Culligan of Dallas has worked hard to fix it and has met and exceeded our expectations by having someone on site, in spite of the COVID-19 pandemic, to ensure the system was functioning properly and that I understood how the system worked."

"They came out on a sunday to install a new 40-gallon bradford & White water heater in my attic. And they removed my existing hot water heater that was leaking water. I appreciate that they were able to use a top of the line brand that I knew & respected. They did not charge me extra for weekend work."

"I am very happy with the quality of work that Graham Plumbing Services provided. My new water heater is working perfectly, and I know that I can count on them if I ever have need any plumbing work completed in the future. I would highly recommend Graham Plumbing Services to anyone who needs plumbing services."

"I was very happy with the service. My hot water heater is under my stairs and the entry is narrow so the installers put a taller narrower hot water heater and it gave me a bit more space. They were very professional and wore masks (Covid safe). They came out on the day I requested and did a great job at a great price! Highly recommend!"