Get matched with top heat pump installers and replacers in Gagetown, MI

"Installed furnace and nest thermastat and did a very professional job. Happy that we could use local contractors."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

A Plus Heating and Cooling is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you!\n

"Went well to this point of replacing parts. Then the United needed to have a system leak test and then needed freon put in pump. This was refused by Choice warranty. We were left with a partial repair and a heat pump not able to do it's job."

"The last was a rental company that we have and we used them for an air conditioning and heating system. It was Bototach Mechanical. It’s been a good program for us. They’re very responsive. I don’t know what the thought process was. My husband said, well let’s try these guys and so we did. We have an older home and it’s proved to be a very good deal. The quality has been pretty good, so I would give them an A for the quality. I will give you one helpful hint though. If the company decides they want to replace an appliance, you need to call them and negotiate with them because you can upgrade, but you need to talk to them in person not just do it over the internet."

"The overall work was great. There were issues along the way that makes it difficult to give higher than a 3/5. I would break it down like this: Reliability: 1 out of 5. They never showed up when they said they would. We were often told they would be there at 9am, but then we were lucky if they were there by 2pm. They would say they were on their way at 10, but then now show up until 4pm. There were many days during the project where they didn't show up at all. We tried to be understanding of extenuating circumstances, such as truck issues and high heat indexes. We were also understanding of the distance the crew has to travel to get to us, though that is something they should have considered before accepting the job. Communication: 1 out of 5. In most cases, we had to initiate the contact to get any information on when or if anyone was going to show up. There was a complete lack of communication. We were very frustrated and annoyed throughout the majority of the project. We also had to request, multiple times, for an itemized invoice so we knew what we were paying for. We never did get one. Quality of work: 5 out of 5. Both decks are beautiful and well constructed. If I was reviewing on the work alone, the score would be much higher. The crew he brought with him were hardworking and cared about the quality of work they were doing, which was amazing. The entire project, as a whole, was stressful. The end product is beautiful and exactly what we wanted. To say we have mixed feelings about this company would definitely be accurate. It's hard to rave about the work that was done when the level of professionalism was so low."

"We were told that the reason we didn't hear from Sears for two weeks after the purchase was the illness of the job scheduler. Once we got past that, however, we were very pleased with the installers and the HVAC equipment."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Your home is the most important asset you have, so when you�re ready to choose your heating and cooling company, get yourself the best contractor in the business!\n We are a heating and cooling Plymouth, MI based company. We�ve been in business for over 30 years, specializing in residential and commercial systems, offering installation of everything from a tankless water heater to Trane air conditioners. All of our experienced staff are qualified and have been with us for many years. We hold ongoing training and safety seminars to ensure the procedures we use are up-to-date in quality control and superb performance.\n\n