Get matched with top heat pump installers and replacers in Glen Burnie, MD

"The technician that was tasked with the job was very knowledgeable and professional."

"They did a good job."

"He was very professional, did a very neat job, cleaned after the job was done. I was very satisfied with the job."

"Great fast and professional"

"Great. Doug answered our inquiry promptly and fixed our issue the next day for significantly less than the first quote."

"BELTWAY AIR COMFORT SERVICE is a terrible company. Horrible customer service. Incompetent technicians. They came to my home when my AC broke and 13 days later still no update. I called and texted repeatedly and got no response from the company. It's been two weeks in the sweltering heat we still have no AC. First they said they had to order a part, then I they found out they hadn't put the order in for the part. The dispatch was rude and claimed he didn't know who the owner was when I asked to speak to him. I found out these are the same ripoff artists that misdiagnosed my mom's HVAC resulting in her buying an entire new unit for over $10,000, and then the unit kept shutting off because the real problem was a regulator for the gas line. They're incompetent and unprofessional."

"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."

"They did a good job"

"Good professional work!"

"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."