Get matched with top water treatment & purification system installers and replacers in Huntsville, TX

"as advertised"

"They got our unit working great! Patrick was extremely helpful and knowledgeable!!"

All plumbing needs can be completed including; repairs, remodels, new construction, repipes, sewer and drain cleaning. We also offer services for LP-Gas lines including repair or replacement, or new gas lines. Slab leak detection and repair. Authorized by the Rail Road Commission of Texas to service LP-Gas State License Master Plumber M18310

"Mr. Rooter unethically dishonest the technician michael and his assistant had come to repair the main valve as well as a leakage due to a faulty toilet pump. the toilet pump valve needed to be replaced. michael asked me if they could come back after the part (under warranty) had arrived. we told them that our contractor could do the replacement. michael told me that the replacement part had been ordered. I was a bit surprised as of how quick the part was ordered (within a few minutes), but thought maybe he had inside connections to do that much quicker than I could. after waiting for almost 4 weeks, the part never came. I contacted customer service via email. sharon responded and told me that michael had ordered the part again. it would be delivered to their office, and they asked me again if they could come out for installation. I told them that wouldn’t be needed as our contractor would be doing that. I asked them to let me know when the part had arrived, so that our contractor could go to their office to pick it up. after waiting for 3 weeks, the part still never came. I contacted sharon again. she said that the order had been shipped to our house. what? they told me earlier that it had been ordered and would be shipped to their office. now it had been shipped to our house? notice how the story had changed? sharon’s last email to me was on may 15th. I had contacted her twice (on may 18th and may 22nd) asking for the part number so that I could contact the manufacturer. we had to figure out the part number (which was the main reason why we contacted Mr. Rooter’s customer service in the first place), and contacted the manufacturer. they said that they never got any request to send a replacement part to our home address. it was when I realized that michael had never ordered the part in the first place. it is because we had declined for them to come back again for the installation, thus no reason for them to order the part. we are beyond disgusted that we had to wait more than 2 months for a part that never came. and with their empty promises of having ordered the part. to us, that was unethically dishonest (because we had declined their offer to come over to do the part replacement). they could have given us the part number and asked us to make an order ourselves instead of waiting for nothing."

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

Additional Contact name - Tammy Duke.

"They work was great."

"The owner, Mario, has been timely, and extremely dependable,returns my call every time, work well with my renters, timely and he is very trustworthy, and works on pricing as well. For all works that I need , I always call Mario. I highly recommend him. I have"

"It's great. Great communication, easy to contact them, worked around my schedule, and I had no problem with anyone that I talked to and dealt with."

"They know what they are doing. They are very professional"