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"Professional and efficient"

"The guy arrived on time ready to do the job. He was very efficient went over with me. The problems that I was having with my door and step-by-step. Show me what he needed to do to fix the power he replaced the parts that needed to be replaced and all of this did not take no more than an hour and a half. I am very happy with his work and I will be calling them out again for future services."

"Grifco's communication was severely lacking during this job. I hired out for an exterior door jam replacement, a sliding screen door installation for another door, and to install a smart lock. The job took over 9 hours and he was at the home until 8pm at night.. it should have been a two-day job knowing it would take him as long as it did. On top of that, he didn't communicate any preferred form of payment and only took cash or a check... I had to go to the bank at 8pm at night to pay him vs him sending me a standard invoice upon completion of work. He charged me for the smart lock installation which wasn't even accurately assembled. Super disappointed in the quality of work and communication. "

"We hired Guardian to install our security system at our Washington, DC, business. The service and quality of the work was horrible. We had cameras and an alarm system installed; it was a relatively large system. They outsource most of the work to various vendors. They could not manage their vendors; what was supposed to take a week took two months. The sales rep did not return calls, and you could never get anyone in management on the phone. Random people would show up at unannounced times. The few things that an actual Guardian employee did were they made a huge mess of our newly remodeled office and were rude to our staff. We have offices in five markets across the US and have high security at each; we have never had such a poor experience."

"At the recommendation of our office's Property Management Team, I contacted Jim's Locksmiths to cut keys for the door to our suite (after visiting Westlake Hardware and NONE of the keys they made worked). Jim showed up, quickly made ten (10) keys for us at a super reasonable rate. Exceptional service! All keys I've issued to the team work!"

"Very impressed with this company. Towed my car in rush hour and would definitely hire again."

"Took a while but the gentleman that came did what was needed"

"He did very good work. They did a good job."

"Great. Dave was on time, professional and very knowledgeable. He also used PPE which was important to me."

The Lock Doctor