Get matched with top water treatment & purification system installers and replacers in Monticello, MN

"Very well. Pipes had to be frozen to replace valves, since main shut-off valve at street was inoperable."

"I found Peterson on Angie’s List 5 years ago and had them install a water softener for my daughter. I was so impressed with their professionalism, quality of water softener, outstanding customer service and price that I called them when I needed one. The service is still outstanding! I would recommend them without hesitation! AJ was our installer and is so pleasant, professional and very competent!"

"Excellent workmanship, advice and professionalism. Have used Dana and Jake several times - they are great! Kathy is awesome as well - gets you taken care of right away and is as nice as they come!"

"I have had Kal's Plumbing out numerous times for different projects. Their work is always excellent. They are very friendly and punctual. They protect surrounding areas while doing the work, and priced right. They're the best in town."

"It was a very nice job. They were on time. He helped me to plan in advance and it was helpful"

"He has done lots of work very well!"

"Very good job 👍"

"as advertised"

"Water softener was timely installed and works fine. The issue is that the water softener installed had a plastic dial that was not in English. My home was a new construction in 2017 I contacted them in late 2018 asking for them to replace the dial that was not in English. They said they would put me on the schedule for the next week to replace it. They never showed up and I forgot about it. I recently reached out to them again to replace it, and they noted that service was completed in 2017 and asked why I didn't reach out before. I said that I did and they didn't come out. They asked me to send them a picture, which I did, and they proceeded to tell me how to operate the unit. I noted that I didn't need help operating the unit, I wanted a unit that would be in English, and directed them to the picture where the plastic dial had setting in a foreign language. There was some confusion as they thought I was talking about the display, and they proceeded to explain to me how to operate the display, and I continued to try to explain the display was not the issue, but rather the plastic dial. The conversation became tense, and there was shouting from both of us. The conversation ended with the owner saying "I don't have time to deal with this bull***" and the call ended with him asking me if I "forgot to take my medicine this morning." Professionalism aside, at the end of the day my personal expectation as a customer is to have something installed in my home in a language I can understand, and a company that will stand behind their product and make things right. The owner's response was "they make these in 17 different languages." When I tried to press whether I can get one in English, he again started talking the portions of the product that had English on it without addressing the actual problem. Overall a frustrating experience. No complaints about the initial service or the product itself, only the lack of professionalism, not following through, and not standing behind the product."

Randy Lane & Son's Plumbing & Heating Inc has been in business since 1967. We have 4 employees- Plumbers are all licensed Master Plumbers. Office staff is friendly and very helpful. We require payment upon job completion, accepting payment by check, Visa, MasterCard, Discover, and cash. We offer free estimates, no service (drive) charge, and a $10.00 discount for Angie's List customers!