Get matched with top brick or stone fireplace repairers in Northborough, MA

"The company rapidly responded to the service request and booked an appointment with me in a timely fashion. Technician, John, arrived on time and did call 20-30 minutes prior to arrival. He was polite, profession and respected the property. Quickly diagnosed the issue and provided me with several options after showing me and explaining the issue with the fireplace. Fortunately the parts were in his truck and he was able to quickly effect a repair. Everything was cleaned up and he even cleaned the fireplace glass insert (this is a natural gas fireplace). I am very pleased with this company's professionalism from start to finish. I will be keeping them on file should another issue arise. Thank you Chimney Experts for your assistance!!"

"I had to have my chimney repaired. I had to have some brick work done on the chimney and I needed a cap. I called North American Chimney because I had them out to clean my chimney before and they did a nice job. I called and made an appt. The technicians came out to take a look and gave me a price for a cap and brickwork. I was pleased with the price and I told them to do the job. They did the work that day and I was so happy. The technicians were very professional and knowledgable. I would recommend them to anyone that needs Chimney work as well as fireplaces and many other services."

"It went great!The walkway is beautiful and the stairs are installed well. I had pavers for the walkway and salt and pepper granite stone for the stairs."

"Fine. He did it all from the fireplace (it was around 10° outside). He said they have new equipment now that keeps them from having to do it down the chimney near as much. He did a good job cleaning up too. I'll give him an A for quality, though it would really be hard to tell how good of a job he did up the flue. He certainly put in the effort."

"Ben and his son repointed and waterproofed my 220 year old stone basement. He gave me a quote within hours of my call, did the work a week later and the price was very reasonable. They showed up on time and kept everything neat and tidy while they worked. He did everything by hand and is very meticulous. The quality of his work is unsurpassed and my basement stone walls look like new. I cannot thank him enough for taking my basement from one I hated, to one I cannot stop looking at. I have many more masonry jobs that I need done and will definitely be hiring Ben again."

"I am extremely pleased with the work that Kirby Masonry did. I had an old all brick stairway (8 feet wide, 7 stairs high) replaced with brick risers and pillars/sidewalls (as original) but with blue mist granite treads. I believe the brick color was Mohawk. I originally thought of using bluestone but Jason suggested blue mist granite. He and his stone supplier, Southridge Farm in Walpole, informed me that bluestone is not as durable, supply is dwindling and is more expensive than blue granite. It was a good alternative to the regular gray granite that is used and I like the look. The mortar in the original brick stairs was disintegrating due to the use of salt for snow/ice melting and I was committed to having a stair surface that would be less permeable to chemicals. Jason and his crew did outstanding work and the results are superb. The new stairs look fantastic and are much safer now that the old brick stairs have been replaced. The new stairs looked so good that I was inspired to have the stair landing leading to the sidewalk and the upper landing leading to the front door replaced as well. The original landings were stamped concrete and were OK but detracted from the look of the new stairs. I had Jason and his crew install both landings with Belgard rectangle pavers (London Cobble Danville Blend for the landings Charcoal for the borders). The finished job added a cleaner, elegant and updated look to the house. In addition to the front stair and landing replacement I had Jason and his crew point the stone foundation of the house. It had been pointed about 15 years ago but I felt it was time to get it done again. I like the work that Jason and the crew had done and was confident that they would do a thorough job with the pointing, too. Jason had time in his schedule to fit in the pointing job so I had it done right after the stairs were replaced. I talked to several masons last fall before selecting Kirby Masonry and was running up against the cold weather for getting the job done. Quotes ranged from $4,000 to $20,000 depending on how much work was involved. Jason's quote was most favorable and he offered different options since I wasn't sure if I was going to replace the pillars/sidewalls or if I needed to replace the landings. He was flexible and provided me with several locations where he was currently doing work or had completed work so I could see what his work was like. I liked that these jobs were local and that he was transparent about his work. He could have done the work last November but we decided to have it done this past spring. Jason offered the best price and could do the job sooner than the others. It took about a week to do all the jobs. After the jobs were done I noticed there was a small gap in the upper landing between the border and the wall where more mortar was needed. I contacted Jason and he took care of it. It was a very small fix and not critical so I was not surprised when it was not taken care of right away. I believe that if I was more concerned about getting this fixed sooner Jason would have done it. Overall, I highly recommend Kirby Masonry and will definitely hire them again for any masonry job I might have. Jason is very timely and communicates mostly by texting and responds quickly. He was there every day working with his crew. They did a great job cleaning up and even replaced the soil in the areas of the lawn next to the side pillars which had been displaced/moved. I have received many compliments on the new stairs and landing from my neighbors and people who parked on the street near the house. Unlike some masons he did not place a sign on the lawn with his company name. I suggested that he might want to but he was ok not doing so. I've had some requests for his contact information which I gladly provide. Since Jason is very busy and if you like his quote I recommend that you get on his schedule as soon as possible. Some tips: Use sand on brick stairs. Salt and chemicals wreck the mortar. Who knew especially when we were trying to keep up during the megastorms of 2014-2015? If you go to Southridge Farm you might want to bring your kids as they have farm animals (including a llama) on site. They have a huge selection of pavers and stones to view. Check their website for more info."

"Our chimney needed to be rebuilt from the roof up. We called Carl for an estimate and he sent someone out who gave a free verbal estimate of $1300.00. We scheduled the work and were told they would come out to do the project as soon as they could, as there were other projects ahead of us. The work was completed during three consecutive days by the same gentleman who came out the first time to give the verbal estimate. On the third day, when the work was completed, Carl's worker stated he would be collecting a check from us that day. He then asked what we were quoted on the formal estimate from the company. This came as a complete surprise to us as the only estimate we had ever received was the free, verbal estimate when he first visited our home. He then told my husband he was under the impression the total for the work came to $1800.00 and then he called Carl to confirm. Because of the miscommunication, Carl agreed to charge us $1350.00. This was a positive aspect in our dealings with the company, although they could have been more communicative and clear regarding a formal estimate in the first place. After the work was done, we noticed a lot of debris on our roof, including broken bricks and mortar from the old chimney. We also noticed that a large piece of mortar/cement had been left under our back deck as well as had been spread over parts of our foundation. We are assuming this was extra and the worker was trying to dispose of it. We also never received a receipt for the work. We should have asked for one when we gave him the check, but we were going out of town and were in a rush. Therefore, my husband called Carl multiple times the next week. Carl never answered his phone and his voicemail box was full every single time. My husband also sent an e-mail to the address listed on the company's website, detailing our concerns: 1) no receipt, 2) debris on the roof, and 3) a free cleaning of the chimney which had been part of a verbal agreement -- and my husband never heard back. Due to their unresponsiveness and the mess that was left at our home, we have given up on contacting this company and will be using a different company for any further chimney repairs or cleanings in the future."

"They were very friendly, professional, and worked into the evening to get the job done on time. They did a more thorough job than a company we had out a month before and they pointed out that there was a lot of creosote build up missed. They ran into an issue with the ash door installation because we have a weird chimney that doesn't go all the way to the ground. They fixed the miscalculation with no additional cost to us and it looks great. We discussed installing a new liner and repairing some of the stone at the peak of our chimney in the spring. We look forward to working with them again!"

"Front walk was old and heaved-up by tree roots. De Angelis masons disposed of all old pieces, dug out roots, and replaced entire walk (approx 4' x 9') with pavers. Worked through several standard paver designs; finally customized one that would fit this narrow space. Estimated 1.5 days but finished job in 1 day; walk has been stable through 2014-2015 winter. Also patched a couple of holes in old concrete steps. <br /> Cut through ~3'-high brick wall separating back walk from yard; covered cut surfaces and set bluestone threshold to keep yard in place. Came back a day later to retrieve tarp (needed on cut surfaces so they would cure) instead of making us dispose of it. <br /> Not cheap, but very high quality work. Will certainly go to them for any other masonry needs. <br />"

"AMAZING! Could not believe the difference before and after! John recommended a different solution rather than just replacing the bricks as they were - ending up with a combination of brick with granite steps which looks so much better than just brick. This will also hold up longer and easier to maintain going forward. Highly skilled craftsman - could not be any happier with the quality of the work. I was not home when the work was done, but my wife said that John and his workers were very professional - no issues whatsoever. There was an issue with the base area for the steps that you couldn't see until they removed the existing bricks. This obviously required more work than originally anticipated in the proposal, they did this without an additional charge and kept to the original bid. Highly recommend - great craftsmen - great service!"