Get matched with top brick or stone fireplace repairers in Norfolk, VA

"Matt and Brett are amazing to work with. They definitely know their stuff. I had some items that needed to be repaired for a home sale per the home inspection. I really appreciated that everything was explained to me, including pictures of all affected areas. Other companies just wanted to replace the whole fireplace which would have cost 6,000 dollars. Matt came up with a plan of what needed to be replaced and what could be repaired or resurfaced. Brett did the dryer vent cleaning and I went from taking 2 hours to dry clothes to 30 minutes. Amazing customer service. Extremely prompt too with appointments and responding to messages. I have already hired them again for my new house."

"I highly recommend Easter Sweeps for your chimney needs. Mr. Easter was professional and courteous and gave me information on repairs I requested with an estimate. He conducted my chimney sweep in a timely manner and gave me tips on using my fireplace. I will definitely do business with Easter Sweeps in the future, and again, I highly recommend this company."

"Ryan came out right on time. He is so friendly and competent. He fully inspected our very high chimney and came back with some excellent suggestions for how we could save our fireplace and continue to use it with wood or gas, in addition to fixing our leaking chimney. He had a bid to us very soon. We signed and he ordered the specialize cap. As soon as it came in, he scheduled our installation. It just happened to fall on the hottest day of the year. Our old chimney cap had been sealed and resealed many times, so it was hard to get off, but Ryan persevered with a cheerful attitude. Soon it was off and our beautiful new cap was installed. Then he finished repairing and resurfacing our fireplace. The work was immaculately done. When it was over, he informed me that he had reduce our bill below what he bid it because he did not have to spend as much time on our firebox as he had thought. When does this ever happen? What a guy. This is the best experience I have ever had with a contractor (and I am 62 and have owned about a dozen homes)."

"Outstanding job! Took two days of steady work including power washing before and after. Will call on them any time we need help with any brick work."

"Fantastic.  Our historic home is old and the slate roof has many funny ridges and valleys, making it a very detail-oriented job.  In the beginning, they worked with us to make sure we understood what we were getting in to and why it needed to be done.  I already knew that it required major work because it was obvious that previous owners had no idea what they were doing and either "fixed" it with caulk or brushed-on roof tar.  There was some evidence of contractor work, but they must have hired the wrong company because many places didn't line up or had poor connections.  Stevens was very thorough in their inspection, so there were no expensive surprises mid-project.  It turned out that the best solution was a total replacement with reclaimed slates.  They kept us abreast of their schedule and when they would start work.  Our baby was due in early September, so they made sure to get the job done before then.  They even helped carry groceries in for my pregnant wife!  The jobsite was always cleaned up every day.  The crew chief would show me pictures on the days that I was able to come see what was going on (so I didn't have to climb up).  Any time they came in to the house they always wore shoe covers, which was nice.  The roof details were done correctly and with the proper materials, so I am confident that the roof is watertight.  While the cost did give some sticker shock I checked some national numbers of slate roof cost per square foot and it is very reasonable, especially with the fact that they did all of the paperwork.  They helped set up the financing, which was another concern of mine.  When there was a hiccup with some leaks during a pair of torrential storms mid-project, they had someone come out on a Sunday to check.  They touched up affected paint and repaired plaster that had been damaged at no additional cost.  The project manager that we dealt with, Danny, was always polite, professional, and well spoken.  Never tried to mislead us and was always able to explain why things were done the way they were. <br />"

"<p>Out standing</p> <p>Showed up on time, every time. Installers were very professional, knowledgeable, and experienced. Installers went above and beyond the install of the insert and repaired a leaky flash that had separated from chimney bricks. The woodstove showed up with a couple defective/damaged parts from the manufacture, Black Goose called while on-site, parts were shipped from the manufacture in a timely manner and installed. Scheduling an appointment and showing up or arriving on time is a rare commodity in our area, I have nothing but high praise for their commitment in meeting these obligations. </p> <p>I would recommend Black Goose Chimney Sweep to anyone needing Chimney Work. </p>"

"My husband and I were negotiating some home repairs on a house we were buying and I wanted an inspection performed on the fireplace and gas logs. The negotiation period was expiring rapidly and we called multiple places but they were all booked. Although Mr. Wickline was also booked, he made time after a project to have personnel come to the house to perform the inspection. We are very appreciative of this. The inspection was $99 and included a detailed summary. I will definitely use this company again."

"Fine gentleman. Came promptly and immediately did the repair. Explained that the roof did not need replacement at that time. A very professional approach."

"Very professional and willing to work with you.  The men called when they were on their way and showed me pictures and explained the damage.  The worked with me on what needed repair and finished it within the hour.  I was very happy with their service and would definitely use them again. <br />"

"The initial meeting went fine, the man who came out seemed very knowledgeable.  Once they began the work, they finished in a timely manner, although I did notice they hit concrete in one of the locations they were trying to dig.  When I came home after they were done (I had left the final check with my daughter to take care of - mistake), I noticed the 'repairs' to the bricks were extremely sloppy:  completely different color mortar, etc.  There was a lot going on at the moment so I did not contact them right away, and then I procrastinated further since some time had already gone by and this was cosmetic, but when I finally did contact them, I was told their brick person had been fired and they would fix the problem, and he would call back the next day.  He did not call, so I sent pictures a few days later and my husband called a month or two later, but they never contacted us.  Later I found out that they had not submitted the final inspection report to the county by the deadline so things could be properly closed out, but since I did have a copy, I was able to send that in.  By the way, the 'inspection' was based on a review of the 'drive logs.'  Now I have had additional cracks/sticking doors inside and I think there may be a new crack outside (I have not compared yet with my pictures taken earlier to verify it is new.)  I have not yet contacted them about this problem to see if they will respond. <br />"