Get matched with top water treatment & purification system installers and replacers in Raleigh, NC

"Dan and his team run a business as clean as your water will be once they've finished their work! In summary, they were honest, reliable, and speedy. I encourage you to read on for the details of how they exceeded our expectations and saved us from what would have been a major surprise expense! My wife and I were under contract for a home in Oxford, NC when our inspection report turned up lead in the water. The first vendor we had out to offer a quote correctly identified that the lead was likely a result of acidic water from our well passing through metal fittings on our pipes. That vendor suggested 1) adding a pH balancer; 2) replacing our functioning water softener a "saltless" water softener (which we later learned is a water conditioner); and 3) adding a carbon filter. These would have totaled $7,000. On the recommendation of a family member, we called Progressive Water Solutions for a second opinion, and we are so thankful that we did! They offered a targeted solution for $4,000, so a 43% better value than the first vendor. They recommended a unit that this would solve the acidity and, therefore, the likeliest source of lead. They also indicated that our water softener was functioning appropriately and that there would be no reason to replace it. Additionally, they indicated that they could install a reverse osmosis system for general peace of mind regarding contaminants, but they were clear that the likely source of the lead specifically was from the acidity in the water corroding our existing metal pipe fittings. Dan’s willingness to transparently answer my many questions further solidified my confidence in his company’s integrity, and we decided to proceed with the pH balancer but not the reverse osmosis system. The plan was to add the pH balancer to the water going into the house but not to the barn (which is where our horses will get their water) since it appeared that only the pipes feeding water to house had the metal fittings that were the likely root of our lead problem. By this point, we had closed on the house (we just weren’t yet drinking the water), but we hadn’t yet moved our horses. When the scheduled day arrived to do the work, Kevin and Gabriel introduced themselves (they were very pleasant and professional), and they got to work. In the process of installing the unit, though, they uncovered that there were metal fittings also on the pipes pointing out toward the barn. A less scrupulous company would have ignored that new information, completed the job, gotten paid, and forgotten about it, but not Progressive! Kevin let me know about the problem and began to explore next steps. It quickly became clear that we would need a bigger unit if we wanted to treat the pH going to the barn, which my wife and I were gravely concerned about due to the potential impact to our horses’ health if that acidity would cause the fittings to corrode and release lead into the horses’ water. I was BLOWN AWAY when Progressive offered to upgrade the system to the larger unit at no additional cost to me. All they asked was that I pay for the small above-ground housing they would need to install the larger unit in (they’d planned to put the smaller one in our crawlspace) and that I cover the extra medium they would need to fill the unit with since it uses more than the smaller one. They said they don’t like to have any surprises for their customers, which I found extremely commendable. Dan and Kevin arrived on the day we agreed upon to install the larger unit, and they completed the job well. Dan and Kevin even patched a couple of small pre-existing leaks under the house, showed me how to change our in-line filter, and even gave me a filter cartridge to use, all free of charge. My family and I will only trust Progressive Water Solutions for any water treatment needs we have in the greater Triangle area!"

"Great. We negotiated the brand and model of water softener and a price. He also suggested a Reverse Osmosis Water Filter for the kitchen. I researched it and had several phone calls about it with Stuart French, the owner. I finally agreed to it and we included it in the contract. I signed an electronic PDF contract. Very easy and straight-forward. Stuart came on time with his helper and they installed the system without incident. He took time to acquaint me with the system and how to use it. That night, I noticed they had not hooked up the RO filter to the refrigerator water dispenser, as they said they would. I called Stuart and his helper came the next day and finished the install of the RO filter. No problems. Finally, after about 3 weeks, I noticed that the water softener was not working and was, in fact, off. I called Stuart. He had me check and they had erroneously plugged in the unit to a different outlet that shared other systems in the house and the breaker in the receptacle shut off. I plugged it in the correct outlet. The time, however, was reset to 12:00 in the water softener. We set the time correctly, but I asked him if the other settings now had all been reset. He said he'd stop by the next day and check them. He did this, and we are all good now. (The other settings had not been reset.) Stuart and his helper are great guys to work with. They do what they say they will do."

"Terry did an exceptional job installing the water softener system in our new home. Terry kept us informed during the entire installation process, and took the time to explain how the system operated. Thank you Culligan Water & Terry!"

"All the services were done professionally. Dan thought that the water dripping sound may not be actually due to water leaking, but due to pipe vibrating and contacting the wood frame around it. He suggested to not to worry about it unless we see water marks on the ceiling. He could work on it and get paid for, but didn't, which indicated to me that he is trying to figure out what is the best for me. Overall, I was pleased to see his professional service."

"The consultant and installation team were very professional. System is very high quality and we noticed a near immediate improvement in the quality of our water. Removed a 20 year old system that was no longer functioning. The team installed a new drain line from the softener. This was the only part that I wasn't 100% pleased with. The initial plan was to run the drain to nearby wood-covered area, but the pipe sticks up out of the ground near the edge of the lawn which creates a large wet area. Overall I am very pleased."

"It's a big difference when a client can reach an experienced plumber directly and quickly, as it happened in our case. We had a challenging situation, when we had to get a water heater replaced within a very short period of time as a precondition for a sale. Mike was able to provide a reasonable estimate real-time on the spot, and offered to get it replaced within a day. in contrast, many other companies asked to see the place first to be able to come up with an estimate, and asking to pay for that estimate etc. Which would delay our sale. The job was done very well, very clean and on time. The company was very responsive and accessible, with good communication and timely updates about the progress etc. Here's the feedback from our realtor when we asked to check on how things well. "Installation looks great. Very neat, no carpet stains." We're very happy with the service and the outcome, and our interaction with this plumbing company."

"I have been dealing with the Newport, NC office for eleven years.  From purchasing the salt, testing my water, servicing the equipment, and answering my questions.  Everyone there has been helpful and knowledgeable.  They have always been prompt, courteous and clean.  I am very please with the services and products I have received.  My equipment includes the water softener, the canister to remove sulfur smell from my well water, and a reverse osmosis drinking water system. <br />"

"Very prompt, installed same day as quote. Very professional installation."

"The tech Quinton came by assessed my water heater, and noticed an issue with my thermal expansion tank was dead. We also had concerns of loud dripping and he found that noise was coming from my pipes expanding. Quinton was punctual, professional, and friendly. He even took the time out to write how much a new water heater would cost."

"Erin Gladden and his serviceman were extremely professional and helpful in solving some water issues we were experiencing. My only regret is that I had not called them earlier. They know plumbing. They took time to explain options and provide written estimates. They not only honored the estimate, they went the extra mile to insure the system was working properly and in doing so, discovered a major flaw in the way the home was originally plumbed; a hidden connection that had cold water communicating with a hot water feed line. They were courteous and extremely easy to work with. They demonstrated exemplary service and commitment to providing a job done right."