
Serving Raleigh, NC and surrounding areas
Free estimates
Emergency services offered
Warranties offered
"Dan and his team run a business as clean as your water will be once they've finished their work! In summary, they were honest, reliable, and speedy. I encourage you to read on for the details of how they exceeded our expectations and saved us from what would have been a major surprise expense! My wife and I were under contract for a home in Oxford, NC when our inspection report turned up lead in the water. The first vendor we had out to offer a quote correctly identified that the lead was likely a result of acidic water from our well passing through metal fittings on our pipes. That vendor suggested 1) adding a pH balancer; 2) replacing our functioning water softener a "saltless" water softener (which we later learned is a water conditioner); and 3) adding a carbon filter. These would have totaled $7,000. On the recommendation of a family member, we called Progressive Water Solutions for a second opinion, and we are so thankful that we did! They offered a targeted solution for $4,000, so a 43% better value than the first vendor. They recommended a unit that this would solve the acidity and, therefore, the likeliest source of lead. They also indicated that our water softener was functioning appropriately and that there would be no reason to replace it. Additionally, they indicated that they could install a reverse osmosis system for general peace of mind regarding contaminants, but they were clear that the likely source of the lead specifically was from the acidity in the water corroding our existing metal pipe fittings. Dan’s willingness to transparently answer my many questions further solidified my confidence in his company’s integrity, and we decided to proceed with the pH balancer but not the reverse osmosis system. The plan was to add the pH balancer to the water going into the house but not to the barn (which is where our horses will get their water) since it appeared that only the pipes feeding water to house had the metal fittings that were the likely root of our lead problem. By this point, we had closed on the house (we just weren’t yet drinking the water), but we hadn’t yet moved our horses. When the scheduled day arrived to do the work, Kevin and Gabriel introduced themselves (they were very pleasant and professional), and they got to work. In the process of installing the unit, though, they uncovered that there were metal fittings also on the pipes pointing out toward the barn. A less scrupulous company would have ignored that new information, completed the job, gotten paid, and forgotten about it, but not Progressive! Kevin let me know about the problem and began to explore next steps. It quickly became clear that we would need a bigger unit if we wanted to treat the pH going to the barn, which my wife and I were gravely concerned about due to the potential impact to our horses’ health if that acidity would cause the fittings to corrode and release lead into the horses’ water. I was BLOWN AWAY when Progressive offered to upgrade the system to the larger unit at no additional cost to me. All they asked was that I pay for the small above-ground housing they would need to install the larger unit in (they’d planned to put the smaller one in our crawlspace) and that I cover the extra medium they would need to fill the unit with since it uses more than the smaller one. They said they don’t like to have any surprises for their customers, which I found extremely commendable. Dan and Kevin arrived on the day we agreed upon to install the larger unit, and they completed the job well. Dan and Kevin even patched a couple of small pre-existing leaks under the house, showed me how to change our in-line filter, and even gave me a filter cartridge to use, all free of charge. My family and I will only trust Progressive Water Solutions for any water treatment needs we have in the greater Triangle area!"






