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"Awesome technician, explained what he was checking and the associated results. Would definitely recommend Short Pump Heating and Air."

"Service went as expected and was done professionally"

"I've been using C3 for several years. They have both fixed and replaced my HVAC units, as well as provided maintenance ongoing. Every time I've had a need for their services I have received top notch , prompt response and reasonable pricing. They've done so well for me, everyone else on my street now uses them as well."

"I sincerely did not have a problem with the professional service per se, the technician was professional prompt on time, and knew what he was doing. On Dec 9, 2020, it took him about 30 minutes to figure out the problem and found the unit is still under warranty. He ordered the part and told me once the part is received, I will be contacted to schedule replacement. I called the office they did not call me. They were quick in responding and replaced the part on Dec 19. Cost is my main issue. They wanted $119.95 for diagnosis fees which WILL NOT be considered a part of the final repair fees. I believe it’s not a good business not to tell the client beforehand how much you will charge as service fees, they did not. Only after they diagnosed it. After a discussion with the technician, he talked to the office and the service fee was forfeited. The part replacement cost was $403! It took less than 30 minutes, 25 to be exact, to replace. Not sure how the rate of this charge is justified. I was told about the $403 charge right after the first visit but did not have a choice at that point. With all due respect, I understand, as explained to me, they have more overhead budget more than mom and pop shops. I still believe this total repair should not have been more than $250 at the most."

"this company has never disappointed me and the technician who comes to service and check out my heat and air conditioning is always on point. Always A+++++."

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Great overall experience with this provider.  Our upstairs AC stopped working Thursday night.  I called several HVAC providers early Friday morning (including a few from Angie's List), and none could dispatch a technician until Monday.  The one exception was One Hour Heating & AC.  The scheduler was very helpful and understanding.  The technician (Uriel) arrived within the time frame provided and stayed until the job was finished and we were satisfied.  He thoroughly explained all the work he'd done and the corresponding  charges.  We have an aging HVAC system and will be looking to upgrade sooner rather than later.  We will definitely give One Hour an opportunity to compete for our business. 

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"Service was incredibly prompt! Technician Mike came out right away and was awesome found my Heating issues right away and fix them all. Great Service"

"The service was comprehensive and efficiently executed. The service members were knowledgeable and professional. It means a great deal to have a dependable and reliable company to maintaining your home heating air-conditioning system that you depend on every year for your comfort."

"I have had very good experiences with Atlantic over the last few years for A/C repair, installation and service. I have used several companies in the area and Atlantic have been the best of the crop. Very professional, very prompt, very knowledgeable.
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We are Professional HVAC Company , Family owned and Operated, with over 20 Years of experience, with Heavily Background Checked Technicians and Installers, Drug Free, Licensed in Virginia, with extensive training. GIVE US A CALL AND EXPERIENCE SUPERIOR SUPER SERVICE!