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"On Sunday, 6/7/2020, our air conditioner stopped working. We were aware that it was an older unit, so we were not completely shocked that it stopped working. We'd had an issue with the furnace this past winter, so we contacted the same company. The same service person who came out in the fall returned for the service call. He completed his assessment and determined that two replacement parts might address the issue. Upon installing the parts, unfortunately, the unit would not stay on and he determined that we would need a replacement unit. We didn't think to seek any additional opinions on whether or not it could be repaired and resigned ourselves to the fact that we would have to replace the entire system. Because it was such a large purchase, we determined that we would need to comparison shop to ensure we made an informed decision on the replacement. So, we set about obtaining system replacement quotes. I initially reached out to coolray thinking that I was scheduling an estimate consultation for a replacement unit. But to my surprise, yesterday (6/10/2020) Steven Vura arrived at my home and indicated that he was a service technician (not a salesperson or “comfort specialist”). He proceeded to inform me that he would be able to do an assessment of the issue and repair it if possible, but that he would be unable to provide a quote for a new unit, and that someone else would have to come out for that, if needed. I was initially a bit flustered, because at this point, I assumed that a replacement unit was a foregone conclusion. But to my amazement and delight, Steven was able to fix the unit! He discovered that the technician from the other company wired the new parts incorrectly, thus leading to it’s inoperability. Steven diagnosed someone else’s substandard work and successfully made a repair which will LITERALLY save my family thousands of dollars. He is (clearly) extremely knowledgeable and he was also the consummate professional. He was vigilant about observing all safety protocols (mask, coverings for his shoes, social distancing, etc). He was polite, completed the work in a timely manner and was not in any way “overbearing”, too chatty, etc. He also did not attempt to upsell me on anything associated with the repair. He also made a recommendation on a warranty purchase which also saved me additional money as well. I couldn’t be more pleased with the service Steven provided. He did an excellent job and represented the company and their workmanship exceedingly well. He delivered an exemplary level and caliber of service and the total cost of the work was fair and reasonable."

"Learned a lot about HVAC systems. System is repaired while other home improvement projects are being conducted. Can now budget for a replacement."

"Randy texted me was on his way. He has serviced my heating unit before and performed tasks. Made one suggestion of updating the thermostat to improve heating. I approved and date for the work was set. Randy has done previous work and I try to request him when needed. Would recommend Estes."

"I've used Ace & A for over 20 years and have them do annual service maintenance on both heating and A/C. The technicians always do a thorough, professional job and are good about communicating any known or potential problems. The office staff is friendly and good about letting you know about arrivals or delays. The system is aging and I will definitely consider them when I get quotes on a replacement."

Since we opened our doors in 1999, we have become one of the most respected HVAC contractors in the areas we cover. We have built a reputation as a company you can rely on for dependable service and value. Our mission is simple: to establish great lifetime relationships built on the foundation of unsurpassed value, innovation, and honesty. That begins the moment you call, with a courteous greeting and prompt attention to your needs. Our installations are held to the highest standards of the industry and we will make a commitment to you that your satisfaction is first and foremost to us. Along with our residential installations, we also provide custom designs for commercial projects. Whether your project is an office building, church, restaurant or warehouse we can provide you with the right system to fit your needs. Each person in our organization is committed to providing the highest level of customer care and ensuring that your business and family is comfortable and safe. Please call our office 404-607-9900 or contact us through this site to speak with one of our professionals. Also services portions of Clayton County

"There was very little work to do. They came out on time and I was happy for the professionalism, but there was nothing to do because it's a brand new system. The service is free for a year. I could have had them come out in April to check the air conditioning system, but since they just installed the unit in April, I didn't bother, but it would have been free. This fall, when I called him to check the furnace, he thought he was coming out to check the air conditioning, I said, "no, you're here to check the furnace because I'm going to be using the heat this fall". He said, "no problem" and he checked that out, he said, "I feel like I'm not doing anything, I can still check the air conditioner", and I said, "if you want to, but I've been running it all summer and it's been great". I asked him there was a charge and he said, "no, the first year was free"."

At McCoy & Son Heating and Cooling we pride ourselves on being the best HVAC company in the area. \nWe've built an excellent reputation for customer satisfaction by providing quick estimates, a great attention to detail, and competitive pricing. \nBeing a screened and approved professional gives you the peace of mind you need to allow us to give your home the attention it deserves. Call us today and let's get started!\n

"We are replacing a 20+ year old gas system with a high efficiency modulating heat pump. That these upgrades were available through Casteel and that Matthew could speak to the options accompanying them was a victory all around. My wife and I felt comfortable having made an informed choice that worked for our (and our kids) health and comfort needs."

"Very professional company from customer service to the technicians explained everything involve in the process. definitely recommend them to others."

"I called Mr Parham and he responded very promptly. When he arrived he was very professional. He gave me a very reasonable estimate on the cost to have the compressor replaced. The parts were ordered and installed as promised. I have also used him to have the thermostat replaced in my refrigerator. My washer was leaking water, he also fixed that also. All these were separate house calls, and each time Mr Parham was also professional, and on time and did the work as promised."