Get matched with top radiant panel heating units repair pros in Richmond, VA

"Our air conditioner stopped working. We were informed by a large national company that the unit needed to be replaced. We were given a quote between 13 and $18,000. We sought a second opinion from short pump heating and air. Josh quickly determined the problem and had our unit working for a fraction of the cost."

"I put off replacing my furnace b/c of so many bad experiences…..& I wanted to do some research before hiring someone to replace it. Unfortunately it went out again & I needed someone immediately. I took a chance & called Armstrong after reading reviews. They came out quickly, recommended replacement & provided all information up front. They thoroughly addressed all my concerns…. they were professional, on time and treated my home like their own. I’m very satisfied"

"The team at C3 has always been very responsive, straight forward with their recommendations, reasonably priced, and timely with getting the job done. They replaced my whole HVAC system at my house, they do the preventive maintenance on my home and office units. I recommend them enthusiastically!"

"Outstanding. We had been stood up by two other AC business and I was very so I looked at Angie's List and found Automatic Climate Heating & Air Conditioning. I called and phone was immedtately by the service tech. I told him my problem and he asked how soon would I need a technician to which I replied as soon as possible. He then said he could have someone to us between 11:00 AM and 1:00PM which I said that would be perfect. Told me he would have the tech call when he was on the way. Received a phone call from Matt, the technician about noon to say he would arrive in 20-30 minutes. Matt pulled up at 12:25 PM and after introductions he asked where he could start Showed him to our attic where the upstairs unit was located. Matt came downstairs about 45-50 minutes with one big question which was..."When was the last time we had the units serviced, Our reply was 2002 to which answered many questions." He show us pictures he had taken of some problems (one or two major one and a few minor ones. My wife asked about a service agreement and the cost. Matt explained the types that they offered and that if we took an agreement today, we could exercise the Spring Service so we said we would do it. after a total of 51/2 hours we had air conditioning up and downstairs. My wife and I were very pleased with MATT, He is very knowledgeable concerning his work even on old units that were probably over 38 years old. We were so impressed we asked if we could ask for him if when we needed our fall servicing. He said many of his customers did the same also. We are very impressed with Automatic Climate Heating & Air Conditioning. A very outstanding organization that believes in customer satisfaction and having employees that put their customers first. I recommend this group to anyone that wants top of the line work and knowledge."

"They did  visual inspection and repair. Everything went well."

"I sincerely did not have a problem with the professional service per se, the technician was professional prompt on time, and knew what he was doing. On Dec 9, 2020, it took him about 30 minutes to figure out the problem and found the unit is still under warranty. He ordered the part and told me once the part is received, I will be contacted to schedule replacement. I called the office they did not call me. They were quick in responding and replaced the part on Dec 19. Cost is my main issue. They wanted $119.95 for diagnosis fees which WILL NOT be considered a part of the final repair fees. I believe it’s not a good business not to tell the client beforehand how much you will charge as service fees, they did not. Only after they diagnosed it. After a discussion with the technician, he talked to the office and the service fee was forfeited. The part replacement cost was $403! It took less than 30 minutes, 25 to be exact, to replace. Not sure how the rate of this charge is justified. I was told about the $403 charge right after the first visit but did not have a choice at that point. With all due respect, I understand, as explained to me, they have more overhead budget more than mom and pop shops. I still believe this total repair should not have been more than $250 at the most."

"It went will the tech wore yellow booties over his shoes to protect the floors .....yeah!
He fixed the air conditioner by cleaning the coils and just charged us half the price
We purchased the service contract.
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"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"After calling to explain the problem, was told to turn the system off with the possibility that someone might come out the same day. They called back shortly to set up an appointment for service at an agreeable time the next day (within 24 hours). The two men arrived on time and checked the equipment. They found the likely cause of the problem, were very pleasant, informative, and professional. We plan to set up a seasonal maintenance program with this same company for two independent heating/cooling units in our home.
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"The repair and service were excellent. There was a small hiccup and some confusion on the reimbursement for a warranty covered HVAC compressor. But they cleared it up in a pleasant manner. Would definitely hire again."