Get matched with top heat pump installers and replacers in Rocky-hill, KY

We pride our company on reliability, great communication,\nintegrity, and quality work. We are experts in our trade and will do our best\nto keep you as educated as we can on your particular task or project. We look\nforward to earning your business!

"Fantastic service, very honest and hard working at a great price. Have sent many family members he's way. If you need any heat and ac work this is definitely your guy."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

Welcome to Pro Tech Services, LLC, your local residential and commercial appliance, heating, cooling and furniture repair professionals. With over 20 years of experience in the HVAC, appliance and furniture repair and upholstery industry we are here to help you with any repairs, services or installation needs you have. As a family owned and operated business you will appreciate the quality of our work, our attention to detail and our dedication to providing top notch customer service on each and every project. We pride ourselves our professionalism, our integrity and in providing courteous, timely service to each and every customer. We do everything we can to keep our prices lower than the larger, impersonal companies in the area, within reason. Call today for all of your heating, cooling, appliance or furniture repair needs.

"We needed a very large window 4x6 replaced that was about 10 feet off the floor in a stack of windows facing the Lake.After contacting several window replacement company in the area none of them were interested in taking a look at it or giving us an estimate.My husband gave Southern Kentucky Home Pros. a call.They came out the day and time they said they would gave us a fair estimate and returned to do the installation as soon as the window was ready.The installers were very professional,always on time and did exactly what they said they were going to do.I would highly recommend this company to anyone that wants a job done right."

"Went well to this point of replacing parts. Then the United needed to have a system leak test and then needed freon put in pump. This was refused by Choice warranty. We were left with a partial repair and a heat pump not able to do it's job."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

At H&D Mechanical Services, we are your premier choice for HVAC. We have over 20 years of experience. We have provided high quality work and friendly customer service for years. Call today!

"The installation was excellent the company that installed the units was Reliable Heating and Air Dan did a awesome job I fully recommend Dan"

Specializing in anything from auto mechanics to remodeling your home and anything from the roof to the foundation we can handle it. Whatever your needs may be we are confident we can accomplish them.