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"wonderfully....told us it would be 2 days and they were finished b4 lunch of the 2nd day. Plus they discovered two canned lites that had no safety box in the attic....a fire hazard. We had a electrician to install those!! Anyway, they also added more smoke alarms as well as a CO2 monitor at no extra cost to me."

"They provided a clear breakdown of the different options with prices.  I selected an option, set a date, they showed up on time, completed the work and billed me for the exact price quoted.  No high pressure sales - just provided options and kept it bottom line.
Due to additions completed on my home over the years, they were able to detect different levels of insulation.  One of the sections was within code and it would have been very easy for any company to miss that or try to take advantage of it but these guys have integrity and made that very transparent.  Great company you can trust.

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"It was fantastic! The company was very helpful when my construction was a little unusual. They found a great way to install my insulation!!the workmen worked tirelessly and I now have a very warm home. I highly recommend this company!!!"

"They did a good job. The time before that when we had them come out, we were having some sort of problems with heater and they came and repaired it. They were good. They were affordable. They came out when called."

"It went well, they normally don't paint so i believe he sub-contracted that.  There were a couple of snags with timing, but he still completed the project on time.  So no complaints there.  Whenever i had a question, Ciro answered it which was most important to me.  He was very pleasant to deal with, and very reasonable whenever i requested something.  I would definitely recommend using Ciro for Drywall, Insulation and painting!
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"This was a two day job. The two men, Willie and Jose, who did the work were competent, courteous, and professional. They were responsive to our questions, did a good job of tidying up, and worked diligently. I think the work went very well. Installation was completed yesterday, and so far everything seems to be fine. Willie and Jose were knowledgeable about what had to be done and understood our concerns. We have no complaints at all, and would recommend them to friends and family who need HVAC work done."

"They kept breaking the tiles on the roof they installed so they had to keep ordering new tiles to complete the job. The problem was they resorted to texting on occasion until they were asked to actually call us to resolve, which is not very professional. Our biggest concern is the solar installation. There were delays because they did not install the correct breaker. Now we found out that some of the panels are facing the wrong way and need to be re-positioned. We are unable to monitor the effectiveness of the system they put in even though they told us we would be able to. They're having trouble getting access to monitoring for us so they can see what is happening with our panels but we can't. They have continually asked for payment although they have not completed the job to our satisfaction. That was the same even when the roof wasn't completed they wanted payment. I would not recommend them to others. They were great at first but their responsiveness has been lacking and the work has continually gotten sloppier. Their demands for the payment have also become more frequent."

"They installed a solar system on my mother's home. It was a smooth installation, with plenty of communication and very professional attention to detail.  I have recommended them to several neighbors.  One of my neighbors has had a nightmare experience  with their installer.  I can't rave enough about how easy my experience was. 
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"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"Due to some renovation and repair work, there were large areas of ceiling over the kitchen and master bath where the insulation had been removed. The rest of the house had old cellulose insulation that had been settling for several years. All in all, in the winter cold the lack of insulation was noticeable. RJL Installation ran a special with a discount on Angie's List to pay $149 for $500 worth of installed attic insulation.  I bought the special and was contacted by RJL. I was really only wanting the areas where insulation was missing to be covered, but it turned out that the cost was not much greater to get the entire attic covered. I was somewhat taken aback by the total price ($1,149.50 on top of the original $149.00), but decided that the insulation was needed in any case, so that was why I gave the C rating for price. I felt a bit trapped because I had already paid for the discounting and didn't know how to get that money back if I had decided that I didn't want to pay as much as the final quoted price.
The installer thought that there should be some sort of access port or window or something to get into the attic from outside the house, and seemed surprised that the house was built with only a hallway ceiling opening for attic access. Once we established that that was, indeed, the only way to get up there, the installer proceeded to bring a large hose through the front door and the hallway and into the attic. When he was in place, his assistant started feeding compressed bales of fiberglass-like insulation through a machine that broke up the compressed insulation and "fluffed" it and blew it through the large hose to be blown in place. When the installation work was completed, I was invited to climb the ladder to take a look at the coverage, using a large flashlight as my light source. From the ladder, the insulation looked to be level across as much of the attic as I could see (almost all the attic, in truth), and appeared to be deep enough to be effective. When they were finished with the installation, the installer and his assistant borrowed a broom and managed to sweep up almost all of any insulation that had found its way to where it was not wanted.
All in all, an acceptable job. I thought about giving an overall rating of B, but except for the price, the other categories rated an A.
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