Get matched with top heat pump installers and replacers in Smithfield, VA

"I had American Mechanical install a heat pump system in September of 2012. At the time, I purchased a ten-year warranty. A capacitor recently burned out, and American Mechanical honored the warranty, making the repair at no cost to me."

"excellent, timely spring heat pump tune up. mr. chapman went over and above, from explaining the work he was doing to cleaning up trash left in the attic when the heat pump was installed. employees like mr. chapman are "worth their weight in gold". rs andrews and especially mr. chapman has made me a customer for life."

"I got quotes from 4 other companies. Worley's was the only one who looked for and found the water shut off valve behind a shelving unit in my garage.They were very detail oriented. The man who found the turn off valve asked about my water heater. Where was it. He decided that the updated code required a tank to be installed above the water heater. When they did the job of replacing the water line in my front yard, they also put box with a turn off valve in the ground in front of my home. They were very neat and cleaned up after the job was done. All of the men who came here to work were very polite, nice guys."

Our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote.

"I have had Lighthouse Mechanical do some work in the past and their fee seemed to be reasonable. They were helpful, polite and did good work. However, I am now questioning their fee and service. I called them on a Saturday because my system was not working. The tech was able to come out for a $99.00 diagnostic fee which I thought was reasonable for a weekend and with cold weather starting the next evening needed to get the system fixed. The tech was at my place for a minimum of 3 hours and could not locate the issue. The tech was very nice and tried hard. He even called another technician on the phone for assistance. He said he would need to come back the next day with another tech to figure out the issue. The next morning, Sunday, they both came and after more than an hour determined it was the defrost board on the heat pump. As parts places were closed they would need to come back on Monday to install a new board. They were able to do a bypass and get the heat pump to run in the meantime. The tech said the board would run $200 to $300 tops to install price. The office calls me Monday morning and it will be $408 plus the $99 diagnostic fee, Its extremely cold outside so can't really argue and price it out elsewhere. So that Monday after the call about the price another tech shows up with the board and completes the install successfully. Again nice tech even when he had to be outside working in the cold. I receive my invoice and later that day I take a moment to check the part number of the board against the internet to check pricing... $115 was the highest price I could fine. Called the person from the office to see why I was charged $408 plus the $99 diagnostic fee as this didn't add up. I understand mark-up but that's a big mark up on a $115 part and less than an hour’s labor to install it. The person that gave me the price was out and would call me back. No call back that day so I called again the next day and she answered. Her response to me is that they charge a flat fee not based on the part cost or actual installation fee but a national average. And also as they are a Trane dealer and I have a Carrier unit it is more expensive. Customers need to be aware of this. Won't be calling them again. Nice techs but 5 hours plus over two days to figure out the issue and their pricing scheme is not fair. I will check elsewhere next time."

"I have been planning to replace my HVAC system for a while. It was 19+ years old and I had spent close to $1000 over the past few years applying "bandaid" fixes to keep it operational. Smiley's HVAC had done work for both my brother and my Parents and they were both pleased. I had called Smiley's and 2 other HVAC companies to come give me replacement estimates about 18 months ago. They ranged in price from $6000 to $15000. I finally decided to bite the bullet and get the work done. While Smiley's was not the cheapest estimate, based on the reviews here and on Angies List, and my families experiences, I decided to go with Smiley's. I called on Tuesday 12/18/2018 and was Helped by a very cordial young lady on the phone. She told me Larry wasn't in the office but he would call me back as soon as he picked up his messages. Twenty minutes later Larry called and we set up an appointment for him to come back and give me a new estimate on a replacement system on Wed 12/19. This estimate was very slightly higher than the one from 18 months prior but I expected that. Larry showed up promptly and did a thorough evaluation of my existing system. He was extremely knowledgable and helpful in his explanations. Part of my HVAC system is in my attic and I asked about moving it down into the garage. Larry said that could be done but probably wasn't a good idea. I expressed concern over condensation leaks I've had in the past and he understood. He was very thourough and patient in explaining the mitigations he would put in place to prevent any future leaks and also explained why moving the components into the garage on a house sitting on a slab foundation would make any potential condensation drainage musch more difficult. It all made perfect sense. Larry got back to me with an estimate that afternoon and gave me a followup call to see if I had any questions. I didn't and asked when we could get started with the work. As this is the week before Christmas, I was expecting sometime next week. I was pleasantly surprised when he said they could do it the next day! He called to make sure all of the necessary materials were in stock and called me back to confirm and 8:30 AM arrival time for his crew. The Crew (TJ, Jeremy, Nick and Dave) showed up promptly and got to work as soon as I cleared them a path through my garage to the Attic access ladder. They worked through the day and by 4:30 PM I had a new HVAC system to include a new additional return air vent. I am extremely pleased with my entire Experience with Smiley's. If you are looking to have a professional team replace your HVAC system at a reasonable price, call Larry!"

"Dana and his team did a great job preparing our house for move in. The team thoroughly cleaned the dryer duct line that had not been properly cleaned for several years; they cleaned out a high fire risk. They also installed two high quality vent guards to prevent birds and other critters from accessing the dryer duct and first floor bathroom exhaust duct. The team also cleaned the HVAC ducts on our house. They identified some mold in a few of the lines and replaced one of the worst lines. They also pointed out a couple of issues with the HVAC transitions that had tears in the flex line that exposed insulation and some mold on the interior insulation in a metal transition duct for the upstairs HVAC system; both were recommended for replacement or repair by a certified HVAC mechanic. Upon completion, they back-fogged each duct, replaced all vents (28 in total), filled gaps between the metal vent and ceilings on the second floor (should have been done when the house was constructed in 2003), and sanitized both HVAC zones. The mold, issues with the transitions and gaps between the metal vent openings and ceiling holes were not note by the home inspector prior to closing, and were not disclosed by the previous homeowner. Total cost for all the work was around $3300. While the price might seem high, the quality and thoroughness of the work completed, the professionalism and efficiency of the crew, and the large volume of work (cleaned 28 vent lines plus the the main trunk for each of two zones) was very reasonable for the time required and the labor quality. In our prior home, I used another local company who advertises through ValuePak to clean the ducts. Following their service I had issues with collapsed HVAC duct lines afterward that caused icing on the AC unit. Initially, the other company was significantly cheaper, but their work was shoddy, their technician was not as careful and diligent, and ended up costing about the same on a smaller house due to the problems caused by the cleaning. I highly recommend Dana and Airight. I will definitely be calling on them again for dryer vent line and duct cleaning in the future."

"

He did exactly as advertised. A complete kitchen appliance check up. He pulled my dryer away from the wall and now it has proper air flow so it dries in one cycle not two or three, He found that my dishwasher pump was bad and gave me an estimate on cost as well as a break down of WHY it cost the way it did , the pump itself was close to 200 bucks. My fridge was about a year old so no need to take it apart but he did clean the underside and check the filter. He changed my overhead fan filter so that it doesn't rattle anymore, every thing was minor but when he was done it all added up to a huge difference in my kitchen

"

"After being told by a number of workers (i.e. electrician and Verizon guy) that it felt really cold under our house, we purchased the Angie's List promotion for an air duct inspection thinking we only needed a few patches. I was able to schedule the inspection for that same week and as it turns out, we needed our entire air duct system replaced. The ducts were damaged and laying on the ground under our house. They'd also (apparently) been invaded by rodents and/or snakes. Fun! The inspector gave a quote right then and there and scheduled the job to start the next day. He said it would most likely take 4 days to complete and we'd be without air conditioning for one day while they sanitized the crawl space. The guys from ADC got started the next morning and in just two short days, we were all set! The workers were polite and professional the entire time they were at our home. They sent pictures of the work when it was fully installed. Overall, we are happy with the speed of the service and their professionalism from start to finish."

"The A/C at our rental property was running, but not keeping the house cool. I called five different A/C companies that had A ratings on Angie's list and asked how much they charged for the service fee and how much they charged per pound for R22. Three of the companies including K&J) told me their rates directly and two told me that they "bundle" the R22 cost with labor costs. I appreciated that K&J were up front with their costs and they had the best rates. The technicians showed up on time and were very professional. They immediately checked the unit outside and the air handler inside. Both were frozen up with ice. They turned off the unit and we waited for it to thaw out. While waiting the tech's (Cory and Mark) were very jovial and pleasant to talk to. Once the unit thawed out they hooked up the gages and diagnosed the problem as low refrigerant. They showed me on the gage were the correct level should be and where my unit was. They kept me informed the whole time and were very thorough. They ended up having to clean the coil in order to get the unit to take in the refrigerant. They told me the cost before they did it and asked me if I wanted them to proceed. Once the cioils were clean they added 1lb of R22 (in .5 lb increments). Then they went inside and checked the vent with a laser thermometer to make sure the temp was in the proper range. I was able to pay credit right there on the spot and they gave me a discount for using Angie's list. I would highly recommend K&J Mechanical. They did excellent work on time and at a great price. There was even a follow up call to see if I was satisfied with the service.
"