Get matched with top heat pump installers and replacers in Thornville, OH

"I first contacted Franklin Heating and Cooling in 2015 right after moving to this neighborhood and needed my thermostat replaced. Their pricing was great, the technician was nice and they got the job done right away. I then had low freonagain a few years later and cashed them again. I then started using them fairly regularly, twice a year for maintenance. I did call another company for service at one point and that proved to be a mistake, I reported that company to the BBB. I resumed using Franklin Heating and Cooling and have called them ever since for my HVAC needs. Caleb came out on a Sunday when my blower quit working, he was back first thing Monday to replace it (I was very grateful as I have a health condition). Most recently I decided to have my HVAC system replaced as a preventive measure as my furnace and AC unit were nearly 20 years old. Gary quoted me a great price and was able to get it scheduled within a weeks time. Jeremy and Ryan came out to do the installation and they were efficient, friendly and knowledgeable! Jeremy was a life- saver pointing out that we had ductwork that pulled in outside air, but it could be opened and closed as needed. This was in response to my indicating if had some issues even with the air on. Franklin Heating and Cooling are a caring bunch of professionals with great customer service skills and knowledge. Even Jackie and the gals in the office at nice and keep you informed! Jake too!! Look at their website, they have an A+ rating with the BBB!"

"John was prompt and courteous. He was diligent and careful about his work which I appreciated. Our documentation did not show the codes the unit was showing. John ordered and replaced the unit and then researched the codes. When the new unit proved not o be the issue, he refunded the cost and worked through the documentation he found (not easily provided by the manufacturer). The unit is now working perfectly and we will definitely contact John for any future servicing required."

"My contractor left us without completing the air conditioning systems. Justin stepped in, got everything ordered, and completed the project in a very timely manner. He was also very responsive and knowledgeable to any and all questions I asked him about the project. I would definitely recommend this company to any family or friends who need any HAVC work in the future."

HVAC technician with hands-on experience diagnosing, repairing, and maintaining residential and light commercial heating and cooling systems. Skilled in troubleshooting furnaces, air conditioners, heat pumps, and ventilation systems, with a strong focus on efficiency, reliability, and getting systems back up and running quickly. Multiple certifications including NATE.

"When my desk top computer failed I called Mr Ferrell. His response time was excellent; arriving at my home the same day I called.
He called me back that evening to update me on what he found. He replaced the power supply and did a virus scan and returned the computer to my home within 48 hours. I found him to be computer savy and very friendly. If we have computer issues in the future I will contact Mr Ferrell.


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"Their technician named Micrin did an excellent job. He was prompt, courteous and efficient. They did the work for exactly the amount of the deal. He even recommended a company to fix my missing\broken dryer vent through the wall."

"I've had Ron and his crew service my heating and air conditioning equipment for many years now and trust them without hesitation. They let me know a couple of years in advance the condition of my equipment and when I would need to think about replacing them. When the time came, I had them replace and install both my air conditioner and furnace. They have been fantastic to deal with. When I have needed emergency service in the past because of a cranky a/c, they were there to fix it within hours. I refer them to everyone I know in their service area that needs a great reliable source for HVAC.

I highly recommend Ron and Hey Neighbor, LLC"

"Same day hot water heater installation was life saver and the price was great! We had family coming into town for the weekend and I thought it was going to take several days to get it replaced. They replaced the old hot water heater and even took the old one away. They were very professional and left the house just as clean as when they arrived."

"Went well to this point of replacing parts. Then the United needed to have a system leak test and then needed freon put in pump. This was refused by Choice warranty. We were left with a partial repair and a heat pump not able to do it's job."

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."