Get matched with top insulation install or upgrade pros in Buffalo, NY

"I had my walls done in 2024. I ended up removing one wall for a remodel and found the wall had limited insulation from USA Insulation. I called them and they came out and look at it and did a thermal image. They said that a wire mess in the one room caused the wall to not be filled. They should have known there was an issue. I questioned the rest of the house and they said the thermal image showed no heat loss. I doubted them and they said they could drill holes in every room. I drilled three holes on the outside of my living room. One showed insulation but did not fill the cavity. The other two did not show any insulation that the thermal image did not catch. They offered me $250 for the one room. They have not responded to 2 emails and 2 phone calls after I found issues in the living room. They said they would make it right and told the BBB they would make it right and I have not heard from them for 3 months."

"Perkins Home Improvement did an excellent kitchen remodel. Chris and crew were timely, clean and professional. We love the kitchen and will have them come back to do our bathroom remodel."

"Tim, Seth, and Matt did an amazing job with our basement! They were particularly clean, used latest equipment and left no dust anywhere. I was very impressed with the quality of work, professionalism, follow through and great communication. Not often you can find contractors that are this reliable. Thank you for a great experience!"

"I had a gutter that was leaking due to a problem with my roof (not extended far enough over the gutter). I called Tri-Town because I have used them in the past for various projects - they came out and repaired it quickly and for a very reasonable fee. No more leaking - yay!!"

"Wow! Roofers were here at 7 AM and left at 7 PM. New roof done and they cleaned every square inch of driveway, yard and porch. Two gentlemen from the Honduras and one from Mexico. They were the sweetest, most polite and hardworking guys. My roof looks great. Allstate will be installing new gutters in a couple weeks. Highly recommended for price and workmanship. Me and my husband are very happy!"

"Little misunderstanding"

Social media site: https://www.facebook.com/pages/Grand-Prix-Garage/104573306276440.

"No insurance? Mistakes happen, what determines if you are a reliable company is how you deal with rectifying those mistakes! And Zenner & Ritter is a nightmare, and we are likely heading to court. I'll try to keep it short, but succinct! Z&R serviced my faithful generator in August of 2018. In late February 2019, we had that awful windstorm in the Buffalo area. We lost power at night, and the generator started as it always has. I woke up in the morning, and the generator was no longer running while the power was still out. I went to the basement to check up on the sump pump, which was not running, but the water had not gone out of the sump pit (yet). I immediately called the 24-hour service line of Z&R, which is a complete joke with no prompt return call. By the time the service technician arrived, there was 1+ foot of water in the basement. The reason the generator stopped working? The service tech in August forgot to put the cap back on the oil reservoir after servicing the generator!!!!!!!!!!!!!!!!!!!!!!!! The result was my recently finished basement flooded with $15,000 in damages. That's a problem! Generac (manufacturer of the generator) confirmed it was a technician error. As soon as Brian Ritter realized the extent of the damage and the cause of the loss, he ghosted me. I had to hire a lawyer to get any response from Z&R, and their lawyer is making me jump through all sorts of ridiculous hoops. Presumably, in the hopes that I will drop this and they don't have to payout. This situation could have been quickly resolved if they had just filed a claim with their insurance company. Still, they seem to be unwilling to share who is their insurance company or policy. It makes me doubt whether they are insured. Next step? I'm preparing to file in court in January. Pictures of the generator available to anyone who would like to see them."

"Glen arrived at my house promptly. He was personable, friendly, professional and very thorough. I originally was interested in having insulation blown in to the exterior walls. Glen evaluated my home. He and recommended that I concentrate on insulating the upper area of my home, as I no longer had any insulation in that area. The other contractors that came to my home never said anything about my existing issues, they just quoted a price for the blown in insulation. So I knew Glen was the person for the job. He identified my immediate need. I highly recommend Glen and his crew for your insulation needs. Thanks Glen."

"I had Modern Window put in a very large window right in the front of my house, a window that changes the entire look. They use ProVia products which are made here in the USA. This is not a ProVia review as they are the only reason my sanity is remotely intact after this ordeal. I was PROMISED by my salesman a clean, finished look. I have gotten nothing but the opposite. After the install I contacted the company due to the attached pictures of the "finished" product which was embarrassing and just shy of dangerous to my house. The roof was built right over top of my existing siding and caulked on. The shingles were not the right color which they had blamed on supply chain issues (They went to home Depot the day of install for them. I ordered the window and install with detailed instructions months prior) flashing was wavy, uneven, and had large gaps. Great for a fresh hornets nest. The roof was FAR from centered. And they've all but destroyed my landscaping. Oh yeah. I almost forgot I couldn't open the brand new window because it touched the roof. "okay sir we will fix it" I was scheduled a month out for them to redo it. Fine. Companies are busy. I get it. Well today they came to redo it. The hole in my siding? Too small. The frame of the roof? Split at almost every corner due to them not predrilling. The J-channel to keep water out? Wavy and uneven. Then it started to rain and the installers left saying the office would call me shortly to schedule them to come back leaving two gaping holes in the bottom of the roof. I'm beyond angry at this point. How does a company like that get 4.8 stars? Regular windows? If you don't know how to do the job hire somebody that can. If your wondering too the job was just shy of $9000. That doesn't like like $9000 to me. Don't waste your money, go with anybody else. Even a stranger that says they can do it, at least then you'll get what you pay for. UPDATE 9/14 Forgot to mention during install they tried to leave a ROTTED sil for this behemoth window to rest on to save a buck. Attached picture. Today after having left this review and leaving an angry E-Mail to the GM I was sent out a two man crew to "rectify" the issue. Rick, the owner had a conversation with me about what was expected and I told him the solution to the problem is to remove the overhang, cut the siding down larger, and replace the overhang adding J-channel for a clean, watertight, finished look. He told me that's not an option and instead we would have to figure out another solution. God bless Adam and Brandon for all of their hard work today making it to where at least now it looks like a professional FIXED a botched job. Granted I am still going to have to remove the overhang to reside my house and we had to get quite creative with the caulk, but hey. Now I won't get laughed at by my neighbors and it will keep the expensive new window dry for now. When the guys finished the mcgivered fix to an awful situation I had a conversation with Rick and he wanted to know if I was satisfied. I explained to him that I am not and for me to be satisfied the roof would have to had been redone to the correct size and J-channel flush all the way around. He said he's sorry and instead insulted me with a gift card for my wife and I to go to dinner. A gift card for those who don't know won't keep my window watertight or help me to not redo all their hard work when I need to redo my siding. Anyhow he asked that I take down this review. I will not, I do NOT recommend Modern Window to ANYONE. Especially not someone who won't babysit the guys and might look at a botched job and think it's all okay. It's all fun and games until it's raining inside after all. At this point I'm considering legal action for Deceit, Fraud, and Defective Construction Work as I know for a fact the framing is cracked, splitting, not flush to the wall, and I'm pretty sure the ONLY thing holding the weight of the window. Pretty sure bribery is frowned upon too. FIND ANOTHER CONTRACTOR!!!"