Get matched with top brick or stone fireplace repairers in Elk Grove Village, IL

"Olsen has twice replaced the mortar on our patio steps. The first time work was completed in less than two hours, which seemed quick considering the amount of steps and price charged. About 12 months later the mortar began to crack and fall out again. Olsen completed the second repair as part of their warranty on work completed. Update: Fast forward another year, and the mortar is cracking and falling out again. Upon further investigation it was determined the problem was with the original installation of steps five years earlier by builder. Given that the original cracking started to appear two years after installation by builder, Olsen should have known this was not a normal tuckpointing job since that is their business and expertise, especially when they had to come out and redo their work under a warranty guarantee. Ultimately had to have stones removed completely and installed again with different mortar and adhesive. Olsen did not do this work as their bid was 25% more than other bid I received. I would potentially hire Olsen again, but would do my own due diligence on the potential project and not rely on Olsen for figuring things out."

"We had a wonderful experience working with Anthony at A-1 Safety Chimney Service, Inc. Anthony came out to do an initial inspection and was extremely thorough. He spent time explaining the issues to my husband and I, showing us photos he'd taken and answering all of our questions. When Anthony came out to do the repair work, he was efficient and once again took time to discuss the work he had done with us in detail. We were able to build a fire in the fireplace that same night! I would highly recommend Anthony and A-1 to anyone in need of chimney repairs."

"The crew did a great job reflecting all needed repairs out somewhat dilapidated fireplace had, and completed the repairs in the same day. Great service."

"Bryan from Pratt's was great to work with. We had not used and of our fireplaces since we bought the house a few years ago. Two of them had old gas logs and the third had never been used since the house was built. I initially called Pratt's to inspect the chimneys and to discuss options on converting one from gas logs back to wood burning and another to have some sort of updated gas option put in. Upon inspection Bryan noted that all three had damage and it would not be safe to use without repairing them. He also determined none of them needed sweeping and that in fact the one in the basement had never been used. However, this one was not capped properly so the flue had accumulate some rust over the years. He showed me live video of the inside of the chimneys to show me the damage to them and why they were not safe to use as is. He proposed options on installing a gas insert in one, relining the one we wanted to burn wood in again and replacing the flue for the one in the basement. While we selected the options we wanted for the gas insert Bryan was very responsive and took the time answer all of our questions. When it came time to do the install Bryan ran into a couple of the issues with the gas insert installation. The backing for the insert was wrong for the manufacturer but Brian was able to track a proper one down so we didn't have to wait for the correct one to be sent by the manufacturer. The other issue was related to the existing gas line into the fireplace. It stuck out slightly too far for the insert to be centered properly and the line was completely cemented into the wall so it could not be adjusted. Brian went out of his way to talk to his contacts including the manufacturer on options that could be taken to slightly and safely modify the outside of the gas insert to be able to center it. Due to his efforts they were able to properly center the insert. The insert looks and works great. The new flues and caps also look great. Definitely recommend Pratt's Chimney service."

"It went great. The old brick chimney which was collapsing on the inside was bypassed and a new one of metal pipe put in. It went great"

"We were very impressed with Erik and Chimney Crafters. He did an excellent job and we would highly recommend Chimney Crafters for first class work at a great price. Our family room fireplace has never looked better. Most important Erik was very professional, respectful while at our home and performed quality work."

"They really did a good job. They replaced 300 bricks. I wanted to have them come back but I couldn't reach them."

"We hired them to take a look at two fireplaces in a home we just purchased. They did a great job. Explained everything about the fireplaces, from how they were built, to how to use them. They were very informative. They found a crack in the cap and repaired it right then."

"The project went very well. I highly reccommend New Stone Design"

"this guy are just amazing. if anyone of my friends needs masonry services i will give this number 1 773 505 7878."