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"Installation of insulation was great. Crew was knowledgeable, clean, courteous. Took photos to show all work completed in my attic. Did extra steps, i.e., fixed screen that was hanging on my Eave Vents, secured bathroom ceiling fan exhaust duct work. Extremely happy with the job!"

"There was a slight difference between the original agent and the work crew regarding where the holes would be drilled into the siding surrounding the Bay Window Out Crop.  However the Forman of the work crew explained why the difference of procedure existed and we were satisfied with his explanation.  They cleaned up any debris they left and took great care to not disturb any of the flowers my wife had planted in the area surrounding the Bay Window.   I might note that before they came out, we put a thermometer in the cupboards adjacent to the North wall and recorded the temperatures at different intervals of the day.  After the Insulation had been installed we repeated the recording of temperatures and we had a noticeable difference in the indoor temperature. It was much more pleasant to eat in the dinning area during the winter evenings and not have to wear a sweater or light jacket to keep warm while partaking of the evening meal."

"They was very thorough and the clean up was great , I would highly recommend them to anyone needing roofing or construction done ."

"There were some good things and some bad things.   I wrote some notes at the time of work and then waited over a year to see how the roof performed before writing this review.
Work Duration:  The duration of the work was not as promised.  It was supposed to be a 1 to 1.5 day max job.  The roofing installation itself took 2 full days not including the misc. touch up return visits.  The gutter installation was another day or so of work a few days after the roof completed.  Perhaps the representative was speaking to just the duration of the roofing work since gutter work was sub-contracted out but that was not the impression that I had at the time.
Valley Construction: 
When I spoke with Dan a few weeks before the job was to start I expressed my preference for an open valley with the metal flashing down each.  On the day of the install during the tear off of I asked Dan again about having new valley material on hand.  Once the shingles started going on I discovered, after 1 or 2 valleys were already done, that they were using a closed valley system.  I decided at the time to not stop the work since the roof was already partially done and any delays would likely result in the job bleeding over further into the weekend and possibly not even be completed before it was due to rain on Sunday.  My wife likes the way it looks with the closed valleys so it's not a huge issue but it's not what was agreed upon.
Resolution:  When confronted with this issue the installer immediately conceded the point that the valley construction was an error and offered to re-do the valleys.  Since we though they looked OK and the method met the warranty needs we left them as is to avoid any knock on issues involved with tearing off and patching in new valleys.  The installer also knocked of the cost of the added roof decking material required for the job which reduced the cost by a few $100.  I was satisfied with this.
 
Worker Language/Disrespect:  I may not be a native Spanish speaker but I know enough to know when I'm being insulted.  On two occasions while I was walking around the house to inspect the status of the project I heard "Cabron" and "P******" spoken while I was present.  I can't say it was directed at me for certain since they were not speaking directly to me at the time but I'd say it's a fair bet the pejoratives where meant for me.  Frankly I don't care what your workers think of me as long as they do quality work  but at least have the common sense not to insult your customer when he's within earshot.
Resolution:  I brought it up with the installer and he said he talk to them.  Who knows if he actually did or if it did any good.  I wasn?t looking to get anybody fired so this was about all I expected to get.
 
Damage Caused By Work:  Per the pre-construction evaluation instructions we moved everything of value that could be moved away from the house to prevent damage.  However, I can't move my heat pump.  I did cover it with a piece of plywood though but that doesn't appear to have been enough.  Something heavy with asphalt on it, maybe a bundle of shingles, fell from the roof and landed on my heat pump.  The plywood I put in place protected it to some extent but the blow lefty a tarry scuff on the body of the unit and broke off the logo.  It also appears to have struck the coolant lines going to and from the house.  They appear to be intact but the force fractures the siding around the hole where tubes inter the house and broke loose all the weather sealing around that penetration.  The same object or another object also hit the furnace vent adjacent to the heat pump and over the window well.  the siding was cracked around one of the vents and the sealant around both was pulled loose.
Resolution:  I pointed this damage out to the installer.  The damage appeared to be largely cosmetic, except for the cracked siding, and the heat pump appear to still work.  However, I was concerned the damage might be subtle, a slow leak maybe, resulting in a problem manifesting weeks or months later.  I requested only written assurance that if a problem did develop that
they?d cover the cost since I?d met my end of the bargain in trying to protect the heat pump.  The installer went one better an had an HVAC person come out and check the system right away.  It was given a clean bill of health, sealing around the lines was re-done and a year later everything appears to be still working fine.  This was a more than acceptable outcome.
 
Leak:  The following spring we had a minor leak around one of the skylights.  We called the installer in to evaluate they applied a temporary fix but denied the leak around the skylight was the result of their work because they skylights were not replaced.  The problem is I remember the skylights coming apart at least partially when they did the flashing and snow/ice guard around them but I don?t have proof so there?s not much I can do about it.  The temporary fix has held fine and hopefully will continue to do so until we get around to replacing the skylights.
Resolution:  None except the temporary fix which they did not charge us for.  If I could find the photos of the skylight
from before the work to show that the state of them had changed I might make an issue of it but I can?t find them so that?s about it.
 
Miscellaneous:  There were numerous small issues like a missing piece of drip edge or on a short section or less than perfect cleanup but nothing major.
Resolution:  The installer was pretty good about sending someone out to address the 5-10 misc. minor things I noticed about the work in some areas.  I was satisfied with this.
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"The project manager Troy was fantastic. He talked with the insurance company and the owner and completed work the insurance was processed. The roofing crew was clean, thorough, and polite. They did a fantastic job."

"I accepted the proposal for the service call on 9/19/08, but not for the French drain installation, due to price. The service call quote was $179, the French drain installation quote was $3895, and the company estimated 6 weeks to perform work at the 8/29 visit. The company called 11/10/08 to see if the service work could be performed that day. No one could be here that day, so we had to decline it. There has been no further contact from the company. 10/30/08 the French drain was installed by another contractor for < 1/3 the Americrawl estimate. When we used Americrawl before, we reported to them, after the work was completed, that their workers had forgotten to return an extension cord they'd borrowed. We got no response."

"We've got American Home Shield. So that kinda varies but united air temp has done some work for us. Probably a couple years ago, I think so. I think its two years ago. They did work on our air conditioning. Well you know with American Home Shield you only pay $75.00. You sign up for a year , its like something you subscribe to.  You call and contact American Home Shield and they have somebody contact you whose in line with their services and agrees to work with them. You pay $75.00 and if its not done correctly for each visit but if they come back twice you don't pay again. Its like 400 and something a year. Its fabulous, its fabulous. If you need plumbing , H VAC, lighting, its amazing. Its worth every dime. And if they can't fix it they replace it at no charge unless you want to upgrade There are some different companies but even when we refinanced our house they had us, no we bought another house in Winchester for our son. And they made us have it in with our policy and they use American Home shield. its fabulous and you don't have to do the searching or anything, If you aren't happy you just tell American Home shield. One time United Air Temp tried to talk us into , they did some plumbing work too, and they were going try to talk us into replacing it with a cheap model. That isn't American Home Shield policy its with the same thing or you can pay to upgrade. Pay the balance of an upgrade. We use it all the time. When my son has issues with his house I tell him just call American Home Shield. They guarantee they will be out within 72 hrs but its usually within 24 hours. We contacted them last week about my son's air conditioning. They came out right away, they had to order something. They had to come back out and they did last Wednesday and they fixed it."

"The job started with us needing someone to replace some siding on the chimney due to water leaking in behind the siding causing
deterioration and paint peeling off of the siding. The job was relatively small and consequently we contacted several qualified contractors and they were not willing to even come and scope out our job. Somebody referred us to Maximus and when I called and
talked to Eric, he was willing to take on the project even though it was relatively small. When he showed up to evaluate the situation and give an estimate for the job, he discovered that the cause of our problem was that we had a concrete cap around our chimneys that had cracked and separated and allowing water to seep in and deteriorate the trim boards and siding. We agreed to have him replace the siding and trim boards and to replace the chimney chase because his quote was very reasonable. During this same visit, I was asking him about the condition of the shingles on the roof because they had been in place for 20 years. They were showing signs of wear but he said they could last another year or two. I inquired as to the cost of him roofing the house too while he was doing the other jobs for us and that quote seemed very reasonable so I agreed to that job as well. He finished the total project today in less than a week and everything looks really good. He maintained the schedule that he promised and he was on site nearly every day to make sure things were running smooth. We will definitely call Maximus again when the need arises.
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We want to keep our customers safe, we can come out and do a FREE estimate and the customer does not need to come meet us outside. We will then send the estimate via email. WE FOLLOW SAFE DISTANCING PRACTICES Call us at 317-413-6654 Specialising in Commercial and Residential Exterior Repair, Restoration and installation of traditional Stucco, Synthetic Stucco and EIFS, waterproofing, Painting exterior, Luxury limestone Fireplaces and now Epoxy Flooring.

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