Get matched with top heat pump installers and replacers in Silver Lake, MN

"My water heater was broken and Standard Plumbing was the first to return my phone call. It had broken on Christmas Day (Friday) and I had left messages for a number of companies. They were able to schedule me on Monday. The person they sent out was on time and professional. I was a little irritated that he wouldn't even walk over to the water heater until I had agreed to pay about $160 to diagnose the problem. Since I had been told on the phone that the service fee was around $60 and I had clearly told them that the water heater was broken, I wished they had told me that it would really be $160. The plumber spent a lot of time trying to diagnose the problem and then told me that I needed to replace some parts - total cost $525 for parts and labor (that would be the total charge - the $160 was included in the $525). I had to go back to work so I told the plumber to call me when he had it fixed. A few hours later, I received a call from the owner saying that the parts they replaced didn't fix the problem and they didn't know what was wrong. They put everything back the way it was, told me they wouldn't charge me anything at all (really nice surprise) and gave me the number of a specialist that they had already contacted in advance to see how soon the specialist could come out. If they had been able to fix my water heater at the $525, I would have given them mediocre ratings, but how they handled it when they couldn't fix it was really impressive. The specialist came out the next day and had it fixed in less than an hour."

"This company has treated me well, especially Mike Museus, who worked over a year (last summer and this spring) to find out why there was a fluid leak in my new AC unit. The leak didn't affect the cooling of my home so I wasn't concerned, but Mike was persistent, even to returning finally with an "expert" to help diagnose the problem. What they found was that the A-coil above the furnace was full of tiny pinholes. On the day this was to be replaced, Steve came before 9 a.m. to remove the defective A-Coil and install the new one. He worked on it all day, without lunch or a break, leaving shortly after 5 p.m. There was no charge, as it was still under warranty. With all that, he still took the time to explain to me why the replacement was so important: that the defective A-Coil could eventually leak enough to damage the furnace below it. Because he was using solder, I believe, to install the new part, he turned on the ceiling fan in the adjacent room to mitigate the fumes. My only complaint is that a few of my vinyl floor tiles were damaged/discolored by the soldering process. That part of the flooring has had water damage before and is missing a few tiles so, after a day of hard work, he may have attributed the damage to work done before. It's not a big deal; I just wish he'd have said something. I have to hand it to Steve, though; he was working by himself, which frequently required him to leave the furnace area to check the outdoor AC unit, then rush back to the indoor work. I think it might have been a two-person job. At least, an assistant could have facilitated some of the work done."

"We had just moved into a new house and ran the dishwasher for the first time only to find water seeping out all over the hardwood floors!  We ran one more load just to be sure it was the dishwasher, which it was.  We called two companies for a quote.  I left a message with SOS, but they returned my call probably within 15 minutes.  The gal on the phone was extremely helpful.  She told me what it would cost for the service call and then explained the Angie's List discount, which I had already seen online.  Whereas the other company was scheduling a whole week out, she said they happened to have a serviceman, Cory, who was in a neighboring town and who was finishing his work route early that day, so he had one more opening.  He was at our house within 20 minutes.  He got on the floor and discovered right away that the drain hose was cracked and needed to be replaced.  We approved the repair and he had it up and running, including testing for leaks with the new hose installed, within an hour.  We ran another load tonight and there's no leaking.  Thank you, Cory!"

"Quick courteous service. Chad was able to find an efficient water heater within the perimeters of my budget. I would not hesitate to use him again. Thanks Chad"

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"It is always so nice to come home to a clean house after a long day at work.  Especially when I didn't have to clean it.  I like that I can communicate with them via text or email.  My dogs really like them.  When I get home they always leave a card behind.  They are friendly and helpful.  I was nervous about hiring someone because we are not clean or neat people.  So I sucked it up and got over the embarrassment and I'm so glad I did.  They put me at ease from the first appointment.
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"Called in a panic. Gladly paid to be put to the top of the service list. Sump pump broke and we were struggling to keep the water at bay to keep our basement from flooding. Mark arrived promptly installed a new pump and we are better than new.
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Welcome to Air-Pro Heating & Cooling! Air-Pro Heating & Cooling specializes in commercial and residential furnace repair and installation, AC repair and installation, custom ductwork fabrication, custom ventilation, mechanical, make-up air, kitchen exhaust, clean rooms, gas fireplaces, WiFi thermostats, and general service and replacement of all other HVAC products. We are fair, friendly, licensed HVAC professionals proudly serving Central MN and surrounding areas. Please contact us today for a free estimate! \nWith over 13 years of experience, our number one goal is to make your home office, store, place of business and shop, as comfortable as possible. Whether you have a heating or cooling issue, our company has the ability to get the job done in a timely manner. We are FAIR and FRIENDLY! Our company is based on craftsmanship and making sure our customers are educated and empowered to operate their own equipment and they get exactly what they are paying for.

"Emailed company for an estimate to repair or replace some interior doors. Got a prompt reply and set up a time for the appointment. The owner assessed the job and told us that repair was all that was needed, not replacement. He also gave us some insight into a future job that we are considering and could consider the company for. The repairs were able to be scheduled within a week and the job was well done. Only snag was a little mix up in the time that the job was to start, but this was very minor. Overall we are very happy with the experience. We very much appreciate the experience level of the people we dealt with (Jim and Tom). 
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"Paul and Dan were very professional and their attention to detail was amazing. They really took the time with us upfront in the planning phase to do multiple drawings and alterations to the original plan to make sure that we were getting exactly what we wanted. Once we decided on a final direction they got to work immediately with obtaining permits and ordering windows for our project and other than a few weather delays completed the project on time. When the work began they made great progress and took the time to bring up ideas to make the project better. Our house was built in 1906 and the craftmanship that Paul and Dan possess to make the interior trim match the existing trim was more than we could have hoped for. They did a great job matching the exterior shakes and paint work to make the addition look like it had always been here. In the end, we are absolutely thrilled with our new living space and how much nicer it is than we envisioned it turning out. Paul and Dan completed the project on time and on budget. We have already asked them to replace a few windows in the house and have recommended them to several friends/neighbors/family members for upcoming projects. We would absolutely use Five Star again for any upcoming projects."