Get matched with top brick or stone fireplace repairers in Waverley, MA

"I just moved up from Florida into my childhood home.  I knew the fireplaces were original (1957) and probably had not had any work done on them for years.  Hearing all kinds of stories about fireplace fires in the home I knew I had better get them checked out as I knew we would definitely use them.  I called co. and Brad came out and checked them out.  The upstairs fireplace was okay to use but the fireplace downstairs needed work.  Brad suggested a wood or pellet stove as it would throw out more heat than the original setup.  I decided to go with a wood stove after speaking with Derek.  He quoted me a price for the whole job. He explained to me that he would have to order the stove and it would take about a month to come in.  I gave him a deposit and he scheduled the work for a month later.  He was true to his word.  They called me the day before to let me know they would be at my house the next day.  Both Derek and Brad came out and they went to work setting everything up.  Completed the job in one day!  Everything was cleaned up afterwards.  They were great!  The stove and new cap on chimney looks great!  I have already scheduled for my fireplace cleaning in June 2014.  I definitely recommend them!
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"The second time I have used Pacific Stone and Tile in lass than a year and my experience this time was just as fantastic as the first time. very reasonable price and the final product looks better than we had visioned. Sal came out and explained all issues and keep me in the loop with updates as our quartz was backordered. The crew was meticulous with their measurements, making sure no gaps were showing due to sloping floors or crooked walls. They were very thorough with the install. You can tell immediately the pride Sal and his crew take in their work. The installers were as friendly as the owner, they kept the area clean and and were very considerate of me and my family. I plan on using Pacific Stone and Tile every time I need countertops."

"I bought a really nice regency gas fireplace from South Shore Fireplace and couldn't have been happier with the way they treated me and completed the installation. They were the most attentive and considerate companies I approached which is why I went with them. We couldn't get the time of day from other fireplace stores. These guys were right on the ball from the start. Spent a lot of time going over the different stoves and options that go with them all. The installation was scheduled and went very well. Installers were very thorough and clean. This was a complete installation, needed the chimney as well as the stove. Everything was done perfectly and I couldn't be happier. Recently, the stove I picked had a recall and I was informed and updated by Scott as soon as he had news. This actually went on for a couple of months but Scott would contact me every couple of weeks and let me know what was going on. When the replacement part came in, they scheduled the work IMMEDIATELY and I met Jon, one of the senior techs and installers. Jon was on time, meticulous and thorough. Very clean and organized as you would expect a master craftsman to be. The repair went very well and made my stove run better than ever before. When your happy with a job someone does for you, you hardly ever write a review but something turns sour, people can't write one quick enough. When I need something done, I go online and read all the awful reviews of probably great companies so I do not hire them. This review is for all of you that are like me and come here to get the low down on a business. Do not hesitate to go with South Shore Fireplace. It is very hard to find craftsman who really care about what they do and also so nice to deal with. South Shore Fireplace will be my go to guys for the rest of my life. Love you guys - job well done and sincere thank you for your continued support throughout the years."

"Rock Solid Chimney provided excellent service-they were on time, cleaned up after they finished, and did a very good job."

"I enjoyed a wonderful relationship with Mike and crew while they completed our fairly extensive exterior four story brick building work. I was kept well informed about the process and Mike made time to cheerily answer my questions along the way. My experience was totally positive, the crew worked hard, we’re very accommodating and the job reasonably priced. I highly recommend Bay State Brick and Stonework."

"Jim is a pro. He gets the job done. I mainly use him for items tied to servicing my chimney. Last year he cleaned my brick stairs and replaced my front walkway (from asphalt to brick) and it was BEAUTIFUL!"

"Murray Masonry is an excellent company and a pleasure to deal with. You get no surprises with them and no hidden fees. They come one time, the leave on time, their employees and polite and considerate. Brendan, the owner of the company, is very punctual and responds to your concerns. If there is a problem, his company will address it. Murray Masonry did a great job and we would definitely hire them again."

"My technician, Tony, showed up on time and was very friendly and knowledgeable. He emailed me pictures of my chimney crowns that he took while inspecting on the roof. I now know both need repair. He thoroughly explained what he was going to do beforehand."

"Carlos was friendly, very professional and punctual. When he came to give us an estimate for the job, he came on time and had some very good suggestions. We had Carlos resurface 2 fireplaces using ledge stone. They came out beautifull. We couldn't be happier; he's an artist! xoxo"

"Our chimney needed to be rebuilt from the roof up. We called Carl for an estimate and he sent someone out who gave a free verbal estimate of $1300.00. We scheduled the work and were told they would come out to do the project as soon as they could, as there were other projects ahead of us. The work was completed during three consecutive days by the same gentleman who came out the first time to give the verbal estimate. On the third day, when the work was completed, Carl's worker stated he would be collecting a check from us that day. He then asked what we were quoted on the formal estimate from the company. This came as a complete surprise to us as the only estimate we had ever received was the free, verbal estimate when he first visited our home. He then told my husband he was under the impression the total for the work came to $1800.00 and then he called Carl to confirm. Because of the miscommunication, Carl agreed to charge us $1350.00. This was a positive aspect in our dealings with the company, although they could have been more communicative and clear regarding a formal estimate in the first place. After the work was done, we noticed a lot of debris on our roof, including broken bricks and mortar from the old chimney. We also noticed that a large piece of mortar/cement had been left under our back deck as well as had been spread over parts of our foundation. We are assuming this was extra and the worker was trying to dispose of it. We also never received a receipt for the work. We should have asked for one when we gave him the check, but we were going out of town and were in a rush. Therefore, my husband called Carl multiple times the next week. Carl never answered his phone and his voicemail box was full every single time. My husband also sent an e-mail to the address listed on the company's website, detailing our concerns: 1) no receipt, 2) debris on the roof, and 3) a free cleaning of the chimney which had been part of a verbal agreement -- and my husband never heard back. Due to their unresponsiveness and the mess that was left at our home, we have given up on contacting this company and will be using a different company for any further chimney repairs or cleanings in the future."