Get matched with top heat pump installers and replacers in Willard, OH

"Got the part needed in good time, Matt the service man was very pleasnat and knew what he needed to do to get us heat again, great job."

"We recently moved to Huron and the house we purchased has a gas water heating system which we have never had any dealings with.  When it seemed to take a very long time to heat the house we were concerned.  I called Gilbert Heating and Air Conditioning because there were tags on the furnace showing that they had previously serviced it.  Even though I had never used this company before, they scheduled me for 8:00 am the next morning.  This is a much better turnaround time than I have ever received before from any service company.  A technician named Tanner showed up on time and was very helpful.  Although there turned out not to be anything wrong with the furnace, Tanner gave us some tips and explained the heating method to us.
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"We were prepared to replace the entire unit ( $10,000 or so) but they told us there was no need to repalce the heat pump, saving us a lot of money. Very professional from beginning to end."

"Quick response to inquiry. Came within 24 hrs to do job requested. Showed up on time. Completed installation of faucet quickly. Friendly, professional. Fair price. Will not hesitate to call again!"

"Dale was very professional. Arrived within hours of contact. Was able to repair the A/C fan motor instead of replacing it with a new one that saved me money. I had called another HVAC company and it was going to take them 10 days to get it serviced. Highly recommended !"

"So far when Choice Home Warranty is needed they are right trying all there mite to complete what need that I have. I call about my heating system today and they started right then trying to locate a technician to repair or as they say replace. I just know it's very cold and we need the heat very much there is small children in the home. I believe the CHW will do what they say they'll do and more."

"I was ashamed that I had not had my dryer vent looked at in twenty years. Especially as it runs from one side of the house to the other.The serviceman told me there would be a really large pile of fluffwhen he had cleaned it.   Believe it or not there was hardly any.  However, I would not recommend that you leave it that long - I was just very lucky.   This company comes highly recommended.
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"Tims Mid Ohio did a wonderful job on my roof. Very professional from the beginning with the quote, to the planning, to the delivery of materials, to the installation, to the cleanup. Very impressed. Very responsive to questions and accommodating to work schedules. Price was spot on as well. Very competitive. Would recommend this business to anyone. Thanks for the great work."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."