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"Everything was great!"

"Very well very knowledgeable"

"Great job. Repairs finished, new fireplace installed, and chimney cap installed under a short suspense."

"Can't recommend highly enough! Excellent workmanship and superb customer service--great people to work with! Kept our house spotless during the construction process. Call them!"

"Very responsive and did a good job."

"Mine was a small project but did require a tech to climb onto the roof and get to the top of a chimney to install a damper clip. All of the work went very well and the men were friendly and helpful."

"After a difficult scheduling process that required the owner to resolve, in the end I am extremely disappointed that the co. didn't perform the requested service despite providing a picture in advance to confirm that they could perform firebox cleaning- -"

"The price was competitive and the work was done quickly. The finished product looked good."

"Poor work, regret working with them. Didn?t fix the problem and needed to return multiple times, problem still not addressed. Extremely unprofessional company. "

"We are a veteran military family. In November 2014, we hired Capitol Chimney Service to install a stainless liner and replace the chimney crown as the old crown was badly weathered and needed replacing. We paid $1700. When the chimney guys said they were done, I noticed that they were hooking up our woodstove to the liner with our old elbow and immediately asked why we were not receiving a proper tee so the chimney could be properly cleaned and installed. The installer told me that it is not needed and the old elbow was just fine. Since that time, we have had Capitol Chimney Service out to clean the liner, which the guy did from the inside creating a huge dusty mess. Again I asked him why we did not get a proper tee installed, and again they claimed it wasn't necessary. Just this last winter, we had another chimney service come out to clean the chimney. They immediately told me I need to have the crown replaced as it was cracked from front to back AND we needed the required stainless tee in order to be assured of our safety. Since I knew Capitol Chimney Service had done the work a few years before and I knew it had a warranty, I called and told them there was a serious issue with the crown they had replaced and about the missing tee. When the guy for Capitol Chimney Service came, he said the chimney had creosote build up and the liner warranty was no longer going to honored by Capitol Chimney Service AND the tee was not necessary. I knew right away there was a serious issue with the service we received from Capitol Chimney Service, a service we paid over $1700 for 5 years before. I called the office and explained the issue. I was told by the "manager" that a tee is not necessary in most cases, which is 100% the opposite of what another chimney service recommended and every other source of information I read online about how a stainless liner was supposed to be installed. After spending about 25 tense minutes with Capitol Chimney Service manager, I discovered that Capitol Chimney Service did NOT even provide us with the proper chimney crown we paid for initially. Much to my surprise, she came up with every excuse as to why we weren't provided with the service we paid for and made us feel as if this whole affair was our fault. Not a single apology!! I insisted they provide us with the stainless tee in order for us to have a proper installation to our woodstove. It is now February 12 and the tee was finally dropped off and now we are forced to hire another company to come and finalize the install Capitol Chimney Service started over 5 years ago. I do NOT recommend Capitol Chimney Service. They have proven to a veteran military family that they are not honorable and that they do not provide proper timely service. AVOID AVOID AVOID Capitol Chimney Service!!!!"