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"they initially quoted $89 for AC diagnostics which is reasonable even though most companies charge nothing. Technician is very friendly and knowledgeable and walked me through the process. he checked the compressor outside and he suspected a leak. and then wanted to check the coil inside the blower. he detected a small leak with the electronic device. he mentioned coil may need replacement. After spending 10 mins in his truck to call the company he came back and said coil is not covered with warranty and quoted $5,400 to replace the coil and it is backordered for 6 weeks. 6 week will brings us to mid August so i told him i dont want to sign up for repair and wait 6 weeks. he then tried to sell me a maintenance plan which i declined. Then he said he will charge for the diagnostics which he spent total 30 mins including talking on the phone for warranty coverage. he said he did more than basic diagnostics which is $149. when he handed me the payment he added up initial $89 and $149 to pay $238 for 30 mins diagnostics. Total scam. i dont even know if they do any real work beyond the charging $238 for 30 mins diagnostics. probably they will hire a separate contractor to do the job and keep selling overpriced diagnostics and maintenance plans. They all you 10 times to sell you the initial diagnostics but after you pay $238 not even a single call to ask about experience. worst ever."

"R&B are great! They were able to come out and see the job and give me a price. They came back a week or so later and knocked it out in under 2 hours."

"Contractor Recommendation: Norfolk County Heating & Cooling Our 1895 refurbished Victorian's 3rd-floor mini split unit needed repair. Leaking lines were replaced. A chemical reaction between the copper line and wrapped insulation caused pinhole leaks in the line set. Manufacturers recalled that the warranty had expired and the unit was cooling poorly. Four contractors were contacted for estimates. Owner Patrick and project supervisor Renato excelled. They quickly listened and explained the problem, process challenges, and possible solutions. The price given was accurate and a fraction of the others I received. That worried me until it became clear the other contractors had quoted outrageous pricesâ either their company was understaffed and didn't want the small project or thought the customer was ignorant. The other contractors pressured us to upgrade from line replacement to system overhaul. One refused to provide an itemized breakdown of the FIVE times Norfolk H&C estimate but continued contacting me to finalize the sale without changing the price or explanation. Renato visited the day before the appointment to take additional photographs and check his materials. On replacement/installation day, Renato and his assistant were punctual and polite, knocked and asked permission before entering the property, and were great to our small dog. They avoided disturbing a newly planted lawn and cleaned the house and area. Renato showed me the finished project, how he installed it, what he replaced, and its system testing. I highly recommend Norfolk County Heating & Cooling for any HVAC projectâ one of our most remarkable home contracting experiences."

"Outstanding service, great communication, I would highly recommend them."

"Chill zone came to install 2 mini splits. They did a fantastic job and left the place clean when they installed it. Our place has been running great ever since!"

"Very professional and very good work, super recommended!!"

"Giovanni Colon was extremely competent, informed and well spoken. I would definitely recommend him."

"We were in the market to convert off oil and switch to a heat pump system. CRM Green Energy Consulting helped us every step of the way. They arrived on time and were very professional during the home assessment process. We agreed to the proposal and set up a time for installation the following week. Throughout the whole process CRM was communicating with us on progress. There was a placement issue for one of our mini-splits and one of CRM’s Carpentry team members came out and opened a wall and patched/painted like they were never there. Super friendly team members and very knowledgeable on green energy and home heating efficiency. At the end of the project they sat us down and taught us how to use the phone app for our GE mini split unit. They helped us fill out of MassSave rebate form as well! We couldn’t be happier with CRM Green Energy! We are so glad we chose them for our heat pump project!"

"The projects were accomplished according to plan. Circuit board rewiring, new smart thermostat and generator install. I certainly recommend them for Your next project."