Get matched with top radiant floor heating system pros in Norfolk, VA

"It was great! The sales person came to our home and discussed with us what we needed. Our old system was over 20years old. Gave us a great price and installation was quick. We have had no problems since the system was installed and we have them come annually to just check things out. We highly recommend Climatemakers. They have honest and hardworking employees. They have been in business 65+ years which says a lot about the quality of their business."

"Had the A/C quit working in my rental property and I was out of town. I contacted PLE and the system was repaired the same day and the repair cost was very reasonable. I would recommend these guys to anyone that needs their heat or A/C fixed and done right the first time."

"They have maintained my heating and cooling for years..."..so great I can trust that they were trained Very well... In the past they installed my water heater, gas stove and fireplace. They know what they are doing.. thanks Richard R"

"Fantastic! This company has an unbelievably great work ethic and the desire to do things the right way! This was a huge job and they finished it on time (actually a half day early) and on the quoted price. The crews (at times we had 3 crews here) and supervisor were incredible craftsmen ... knowledgeable, approachable and a pleasure to have had in our house for 5 days. Our HVAC system is now absolutely TOP NOTCH! Could not be happier ..."

"It went great, Phillips was gentleman that worked on my unit and I must say he was fantastic and finding out the problem. He was he is great at what he does and I hope lighthouse mechanical can find more people like him. Thank you again Phillips you are a fine servicemen, I give you five stars!!!!!"

"Repairer came very soon after called, was quite professional in his analysis of the problem. He gave us the information we needed to determine that the repair was too costly.  He offered to apply the cost of the visit toward installation of the dishwasher we would buy.  We planned to use that, but the new vendor offered installation at a lower price.  We plan  to use this business when we need appliance repair in the future.
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"When we were looking for someone to install a new furnace and a/c unit that were the same brand name and newer than our 20 year old mix matched system, we looked at three different places. Smileys was one of them. The other two were big name companies who sent over their comfort specialist out to see me with the fancy binders and all talk. Mr Smiley himself came out to see me and he was the only one who noticed the return on the second story was on the floor and not helping the house in any way. Plus the other two companies could not match the price I was maxed at for anything. He provided me a Tran system and a promise it would be done in a week from our conversation because that was when I could get off work to be home with everyone. He send 3 workers to the house and they were on time and as nice as they could be. They never stopped working from 8:00AM until they were done at 4:30PM. They disposed of the old items and did a great job installing the systems. I could never be happier with it and we have noticed a huge difference since the upgrade! I would highly recommend Smiley's over any big company name. He is not about billboards, commercials, or signs in your yard.. he is about getting the job done and in hope that someone will brag about it.
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"Dana and his crew were awesome. they did exactly what I wanted them to do and did it in a timely fashion. The breaker in my house went bad and Dana was able to get an HVAC service out to my house asap to help us out during the heat wave. Once they finished installing the breaker, Nick came out and fogged the system before I had to leave the next morning. they were definitely punctual! best money and service out there!"

"Well, it depends on how you look at it. In the end, all is good but I hadn't planned to take the route that I did to get there. First, I want to say that all of the employees that I dealt with, from the Vicki on the phone to the supervisor (sorry, can't remember the name) and the guys that came to work (Bill and David), were the best! Very helpful, friendly and professional. In these days of extremely poor customer service, it was a breath of fresh air. I really appreciate it. Now, on to my story. Worth the read to get a good impression of the quality of work. We started getting an odor similar to a dead mouse from our vent ducts. We live in a very rural area, so mice are not uncommon. So, I bought the coupon for duct cleaning. Air Duct Care contacted me and we set up a time for them to come and do the work. Part of the service was a duct inspection, so they started there. I truly believe that if the ductwork been in good shape, that the cleaning would have been accomplished and they would have gone on their way. I say this because I don't want you to think that this is a bait and switch. They started the inspection in our crawl space and promptly found that it was a much bigger job than any of us had anticipated. What they found was the entire return duct from my AC system laying on the ground half full of water. Investigation revealed that the condensate line from the air handler had clogged which caused the condensate to backup into the air handler. It overflowed the drip pan and went directly into the return trunk. The trunk got so full and so heavy that it just dropped out of the system. The smell was due to dead mice (or so we thought) because the air handler was taking a suction on the crawl space rather than the return trunk. The crawl space smelled awful. The AC system was blowing this throughout the house. They offered to repair the return trunk and clean the ducting, but recommended against it. Further inspection revealed multiple trunks with damage to the outer insulation from external forces, some which might be mice. They said that they could clean it, but if mice had gotten into the ducts that they may not be able to clean it 100% and would not be able to keep the mice from returning to the ducts. I agreed and determined that we needed to replace the entire duct system in the crawl space. The supervisor described their materials to me and the process that they would use to replace the ductwork and I asked him to provide me an estimate. He did tell me that the insulation that they used was expensive, but it would be worth it in the long run. Again, this was NOT a bait and switch. This was truly the right thing to do. The existing ductwork had been installed following Isabel and was done quickly with low quality materials because it was done in a hurry with few available resources. The wrote up an estimate and sent it to me via email. Obviously, at first glance, the price was much higher than I had expected. But again, I had expected to pay the $165 to get the ductwork cleaned and inspected, not to get the entire duct system replaced. But looking at the job and the materials, the price was very reasonable. They deducted the cost of the coupon that I purchased as well as applying another Angie's List discount to the bottom line. If they had just come and replaced the ductwork, this would be the end of the review, but I really have to share what happened next. The first day of the job was ripout of the existing ductwork. This involved pumping out the water that had accumulated in the return duct. The return duct had been leaking, so there was water in the crawlspace (it is vinyl encapsulated, so it was obvious). So, ripout day went well. Crawlspace smelled awful, but they didn't complain. The next day, they returned only to find more liquid in the crawl even though I had corrected the condensate line issue and they had pumped it out the day before. They also mentioned that it seemed like there was liquid under the vinyl, which was not expected. This is why I'm continuing the review. They could have left it at that, but they didn't. They noticed that the main sewer line from the house out of the crawl was directly under the crawlspace access (covered in vinyl) but as it went toward the house, it was exposed from the vinyl and was PVC. But they said that it seemed that the liquid under the vinyl seemed to be more near the pipe under the vinyl. I said that if they wanted to they could cut the vinyl and see if they could tell where the source was. They could have just said (not my job) and carried on with the duct replacement, but they didn't. They cut back the vinyl to find a cast iron pipe connected to the PVC that had a huge crack in it. That is where the liquid was coming from and that is why the crawl smelled so bad! If they had just done their job and not investigated for me, we would not have located that problem. I really appreciate them going the extra mile! They even attempted to seal the crack with the waterproof tape in their kit while we waited on a plumber. I called a plumber, and he came to evaluate. He removed the tape to inspect it, determined that the pipe had to be replaced and we scheduled the work for the next day. The duct team resealed the pipe and the vinyl the best they could, pumped out the crawl and continued their job. The plumber came the next day and they just worked around him even though he had to work in the crawl access. Not a complaint the entire time. Bill and David are awesome workmen that Air Duct Care is very lucky to have. I really appreciate everything that they did for me that was over and above. The ductwork was completed, all is very sturdy and professionally done. But that was expected. I tell you, customer service like that is extremely rare these days. A contractor that does what he says he will do, and goes the extra mile even though he doesn't have to. Hopefully, I won't have to call them for more than an annual cleaning, but if I ever need a job like this done again, I know who I am calling!"

"The service was comprehensive and efficiently executed. The service members were knowledgeable and professional. It means a great deal to have a dependable and reliable company to maintaining your home heating air-conditioning system that you depend on every year for your comfort."